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Customer reviews

Rating 3.2 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

55%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 86 reviews
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    I Like Tidal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Tidal. I am able to listen to various artists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love music, then this the way to listen to your favorite songs. And discover more about music.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TIDAL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with an item i bought. Its pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tidal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music content with no advertisements, easy to use application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming music service you could ever buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tidal music app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this app!! Well worth it! So many titles to chose from!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great service for your music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good service I've had no issues with it at all

    I would recommend this to a friend
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    Tidal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good streaming service. Nice amount of content available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never listened to this and never ordered it and Best Buy has been fraudulently charging me for this for a year. I recommend staying away from Best Buy under all circumstances and and wouldn’t order such music because I can’t hear even with her hearing aid and I avoid new technology. I recommend that Tidal disassociate itself from Best Buy or you will get continual well founded complaints. I gave this one star because I can’t give less.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unauthorized purchase for .99 cents, now $10/month

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently found out i have unauthorized transaction from bestbuy in-store purchase from a MI. too bad i cannot put this to use as im not a new user, and i dont want a monthly subscription of $9.99 that i cannot cancel from the best buy website. i dont want the trial version and i certainly dont want monthly subscription. i have now contacted my bank for a new debit card. but i also need best buy to sort this out on their end.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stream service is pretty good but I don’t need it anymore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    nice music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice music but they will charge you immediately even if you dont use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even created a login and they charged me. Hard to get in touch with support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal is a nice addition to the streaming services I already use.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Unauthorized subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not authorized this subscription. I dont even know what it's for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER PURCHASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having the same problem everyone else is. This came as an automatic free trial with a pair of headphones I bought. When I received the email that my free trial was up I cancelled the membership and now this is the second month I’ve been charged for this even though I’ve never downloaded it or signed up for it or activated it. I have disputed this twice now!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tidal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use it, is good but i didnt use it, i just use it one time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    msmcc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not request this purchase. It was applied without my knowledge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was a sucker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total rip off. This was offered as a free trial. I never used Tidal and cancelled prior to the required cancel by date. Imagine my surprise when I saw the charge on my credit statement. When I spoke to a rep at BB I was told the charge would stand and that I did not cancel Tidal. Lesson learned no more free trial and be cautious of dealing with BB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great music selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a lot of music. I'm really happy to find all my 80's favorites, along with my current fav's: Stone Broken, Blacktop Mojo, and Sons of Texas, to only name a few. Keep it up!

    I would recommend this to a friend