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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 488 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024) for its amazing picture quality, satisfactory HDR, and appropriate refresh rate. The TV's brightness and black levels are also appreciated, especially considering the price and overall size. However, some customers have noted the TV is heavy, its upscaling capabilities are not ideal, and the customer service experience could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 488 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and fits perfect in a large living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome BIG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Beautiful picture with easy to use Home Screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Unbelievable price. This has become my favorite tv over my 65inch OLED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100 inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! Got a mount that moves the TV in whatever direction. Great TV for the money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the geek squad was amazing in getting the TV mounted and set up. It was the customer service regarding delivery that left a lot to be desired. We purchased the TV in July of 2025 and made the delivery date for 3 weeks so we had time to get rid of our other tv, make room for this one, and take the day off work so I had a 12 hour window that was required for delivery. The day before the delivery date I get an email to set my appointment. Thinking this was to set the 4 hour window, I clicked on the link and it told me to set the date of delivery for 2 weeks later. Thinking this was an error, I called customer service. Turns out they did not have the TV and would require a later date. I took off work, sold my old TV and Best Buy’s delivery didn’t even have the common courtesy to call and let me know. They could have called at any point in the 3 weeks prior. Why could they not just pick u the phone and call? I am an understanding person and I realize that this is first world problems. But I did have to take off work and we went without a TV for two weeks and I had to take an additional day off just for the delivery. Communication is vital in customer service and Best Buy is lacking.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KristyH, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store delivery, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great installers and great customer service! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy best deal best service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Better service from best buy and geek squad. 10 out of 10. Highly recomend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    100 inch Hisense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a projector and sources in 4k look great but regular cable HD is not a good picture. You find yourself trying to adjust the picture settings to make it look decent but it doesn’t work. The upscale hardware is not goo. Positives are the sound, size and 4k pictures but regular HD cable or source that isn’t 4k it’s not good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Beth, Thank you for review of the Hisense 100U76N. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv thank you for the wonderful service Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , nice picture, nice display for money and works well as a smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Huge TV and great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, very good value and I love the fact installation came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for rhe price. The picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brightness is good too + installation Great tv so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product, I recommend Best Buy for all electronics needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great!! Very affordable and great quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hisense 100" U76

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Replaced my old Projector.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best TV especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, Beautiful color, lots of features I'm incredible for gaming!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on install , the process was very easy and the installers were very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great! Was going to upgrade my projector but at the price this was such a better option!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love TV picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and google support with apps

    I would recommend this to a friend