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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality and brightness of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). The TV's size and price point are also well-received, with users appreciating the deep black levels and satisfactory HDR performance. Some customers have noted the TV's heavy weight and less-than-ideal upscaling capabilities, while others have reported difficulties with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 491 reviews
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, EXCEPT THE TV SOUND!!!! It is not good at all and the lips aren’t in sync!!!! We have a marantz receiver also hooked up to it with Klipsch speakers, but don’t want to play that all the time….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and picture. Perfect for watching sports!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good. It was an easy decision at $2200 bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv, screen is so perfect, sound is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new hisense tv best buy did a great job with the sale and the delivery was on time and the person who deliver it was very nice and his helper was great also i would tell all my friends and family to shop at best buy they are the best not only this delivery but many times before

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the TV good picture quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Just make sure to wear at least spf 30.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be a 5 star but when you turn it on you have to pick tv or input before you start watching. Not sure if you can turn that off but when I turn on a tv I want it to go to my last input and not make me pick every time. Other than that, it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Value for size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and price. I would recommend this to anyone looking for a large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great! Was going to upgrade my projector but at the price this was such a better option!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying this brand Very good quality And price unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on install , the process was very easy and the installers were very accommodating

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the geek squad was amazing in getting the TV mounted and set up. It was the customer service regarding delivery that left a lot to be desired. We purchased the TV in July of 2025 and made the delivery date for 3 weeks so we had time to get rid of our other tv, make room for this one, and take the day off work so I had a 12 hour window that was required for delivery. The day before the delivery date I get an email to set my appointment. Thinking this was to set the 4 hour window, I clicked on the link and it told me to set the date of delivery for 2 weeks later. Thinking this was an error, I called customer service. Turns out they did not have the TV and would require a later date. I took off work, sold my old TV and Best Buy’s delivery didn’t even have the common courtesy to call and let me know. They could have called at any point in the 3 weeks prior. Why could they not just pick u the phone and call? I am an understanding person and I realize that this is first world problems. But I did have to take off work and we went without a TV for two weeks and I had to take an additional day off just for the delivery. Communication is vital in customer service and Best Buy is lacking.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KristyH, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store delivery, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great installers and great customer service! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done TV. Picture and amazing qaulity. Really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like I am the Department Of TV Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, what a deal, I love this TV! My new favorite Brand. BestBuy out did themselves on the install as well. All pro, good savings on a HUGE TV, 5* all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very large and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality on a massive clear screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product, I recommend Best Buy for all electronics needs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HISENSE 100

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price would highly recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but didn’t fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice and large Tv but wasn’t able to get it in the elevator because the elevator didn’t had that much space

    I would recommend this to a friend