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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality and brightness of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). The TV's size and price point are also well-received, with users appreciating the deep black levels and satisfactory HDR performance. Some customers have noted the TV's heavy weight and less-than-ideal upscaling capabilities, while others have reported difficulties with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 491 reviews
  • Rated 5 out of 5 stars

    AWESOME TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great!! Very affordable and great quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality, very large unit with handles on the back of it. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Geek squad installation was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the tv vesy good and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv quality size…I recommend it to anybody…everyone in my family wants to come over and just watch tv…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv!! Cannot beat the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense tv works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was very easy to mount and came with clear instructions. Will purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Buena compra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good for the price Se ve bien lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service crew I love the people working for best buy

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Horrible Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is fir Hisense 100u76n. I am having a ongoing issue when you turn the tv on,it sporadically will change inputs. 1. Called customer service and trying to get a real live person is very difficult. If you are lucky enough to finally speak with someone, they are not very knowledgeable. 2. A week later and several hours dealing with this I'm told a Tier 2 will call me sometime within 24 hours. If you miss the call,that is YOUR problem. 3. Tier 2 called me only to ask for proof of purchase and exactly what was my problem because the previous person wasn't cery clear on the message they submitted. 4. Tier 2 calls me back and said they have a solution. Then we were disconnected. Hmmm. 5. I called the number back that Tier 2 called me on. 20 minutes later I am talking to a Live person. However, Not sure how Live they are. I explained Everything to him and then put on hold. He finally returns to tell me,Tier 2 will call you sometime. 6. Hurry up and continue to wait..... 7 through infinity. Horrible Support.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Dave, Thank you for purchasing the Hisense 100U76N and for taking the time to provide us with this feedback. Regarding the refund process, we understand your frustration with the delay. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Good for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Refresh rate a bit slow. You will want to add a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase and would do it again without hesitation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would give it 5 but ......

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV looks great. I would give it 5 stars but I'm having an issue with the TV turning off by itself . I already set all the timing settings to off, but am still experiencing this issue. I'm waiting for Hisense to call me back for further evaluation of this issue.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DB32, Thank you for choosing the Hisense 100U76N, and for sharing your feedback with us. We're sincerely sorry to hear that you are experiencing issues with your unit turning off by itself. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Please be assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    100" tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awsome does everything i need and more if you can afford it spoil yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our living room. Set up was expertly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder, clear and wicked fast tv. Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder, clear and wicked fast tv. Buy it! Dont believe that BestBuy will mount the tv on your wall because they won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bigger of the better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is simply beautiful You’re talking 100 inches of viewing pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 inches of LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing and the clarity is so exciting watch on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the install team was So fast ! I would definitely recommend to always use the install team for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and a wonderful product its exactly what I was looking for.

    I would recommend this to a friend