Customer Ratings & Reviews
- Model:
- 100U76N
- SKU:
- 6571509
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the excellent picture quality, brightness, and size of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). Many feel the black levels are impressive and the HDR performance is satisfactory, especially considering the price. However, some customers have noted the TV is heavy, the upscaling capabilities could be improved, and a few have reported challenges with customer service.
This summary was generated by AI based on customer reviews.
JOE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i'M TOTALLLY ENJOYING THE TV AND THE INSTALLERS WERE PROFESSIONAL AND EFFICENT
I would recommend this to a friendAwesome Tv with best quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a month ago. Fully satisfied with quality and service i received.
I would recommend this to a friendThe worst software ever on a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this tv so much we bought a second one. It was great until the recent automatic software update. Now they are both unusable, and we want to get rid of them. Where is the option to undo this downgrade? You would think TV software would be good for the life of the TV, but instead its like Windows, and out of your control. Horrible!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your review of the Hisense 100U76N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
hisense QLEG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT,,,
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly like having an at home cinnema!!!!!!
I would recommend this to a friendGood sizes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turn on by it self ...all the time...i check all settings n can fine nothing to stop it from turnning on by it self
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi VanessaR, Thank you for choosing the Hisense 100U76N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Customer service
bad experience with the return process
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came to pick up our tv for a return and won't not take it because it was still on the wall. Talked to many people today in customer services and must of them you can't understand. My tv is waiting to get return. Never again. Talked to a manager and didn't get anywhere.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Linda, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Should've spent the $$$ and bought a Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here is one VERY important note for this tv and wall mounting. Make sure you have audio cords purchased and installed BEFORE mounting it, either that or go ahead and spend $$$$ on a wall mount. Because it's nothing convenient about where hisense located them
No, I would not recommend this to a friendAbsolutely horrific service!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this 100” TV in November 2024. It is now October 2025 and we yet have had our TV delivered and installed. Best Buy continues to confirm our deliver and within 10hours before delivery I get a text message telling us to reschedule.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store delivery, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
- Pros mentioned:Picture quality
Failed in 30 Days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to write a review because the TV looked pretty good and sounded great, but the picture go dark spots within 30 days of use.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ClintonA, Thank you for your review on the Hisense 85U7N and for sharing your feedback. We are sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Love the TV Price Match not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV but wound up purchasing elsewhere. The BB was delivered and at unboxing came with a bad screen. Was going to replace but the BB+ representative stated I would have to physically return a 100inch TV if price lowered to price match. So went with a big box store that had a 5 year warranty included. I'm very happy with the TV however, BB price match policy needs tweaking. The install included option was a great value but if you have or want an articulated mount they will not install it if you have metal studs.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Swoodz, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
Stay away from bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV itself had a good bright bicture Software is slow and sound quality is not the greatest it might be better with a sound bar. However if u choose to buy stay away from bestbuy. The purchase process was a nightmare from the sales rep to the delivery and everything in between And if u “god forbid” need to call CC make sure u have google translate And dont believe anything u r told they bunch of liars
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Sammy, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Colors were dull and dirty screen affect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two of these TVs just couldn’t get them to look like an oled . I return both of these.
No, I would not recommend this to a friendBuy for 4k programming only!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k images but horrible images otherwise! Good for watching blu ray and other 4k quality stuff but anything 720p or below looks like something from the 1980s! Recommendation only for 4k, otherwise seek an OLED!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Bighero76, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Decent TV, home is left w/ damage during delivery!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, delivery and install was poor. Geek Squad technicians damaged our ceiling fan during unboxing of the TV. Was told someone will be in touch for the claim, after 3 emails to BestBuy’s insurance, Sedgwick, no response and our home is left with an unsafe ceiling fan in the middle of the summer when it’s badly needed. I cannot recommend! Fail! F-!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DannyJ, Thank you for choosing the Hisense 100U76N, and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
Flickering Screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this installed Jan 31, 2024. Technician and I both noted flickering on the bottom left side of the screen. Best Buy is out of stock and the return window is only 14 days. Hisense wont disclose it's stock. Will update review with how Hisense handles the issue.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AndrewS, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with this feedback. We are so sorry to hear that your screen is flickering. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
It turns off by itself
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality when it works but why does it leep shuts down over amd over!???
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Edgar, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good Deal, Not So Good Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, which included wall mounting, it was not a bad deal. However, I must say I am very disappointed in the picture quality, and subsequently this purchase. I actually considered returning it to pick up the Samsung equivalent however I was slow in making that decision hence missed out on the return window.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Angel, Thank you for choosing the Hisense 100U76N, and for sharing your feedback. We're sincerely sorry to hear that you are not happy with the picture quality of your unit. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you require additional assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Frequent Sound Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is almost great, however, there is an issue where the sound keeps going out for 1/2 second or more. It happens without a pattern and frequently. It makes everything unwatchable. It is very frustrating for such an expensive purchase. Factory reset may fix it or unplugging it may fix it for a short time, but the issue comes back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Grant, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Installation Team Never Showed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an install scheduled for sometime between 3-7 PM. Install team didn't show or call! I called customer service and stopped by the store to cancel my order for lack of simple common courtesy. The team at the store was excellent and provided a possible excuse (someone may have gotten sick) but he wasn't sure because nothing was annotated in the system.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AlfredM, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the installation process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.