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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality and brightness of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). The TV's size and price point are also well-received, with users appreciating the deep black levels and satisfactory HDR performance. Some customers have noted the TV's heavy weight and less-than-ideal upscaling capabilities, while others have reported difficulties with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 491 reviews
  • Rated 5 out of 5 stars

    Great TV and Installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and installation. I highly recommend Best Buy for your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very informative.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were great, they were quick, kind and very professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but it was too large to get up the steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation everything was perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV I will need to see some more programs in 4k to give a better review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'M TOTALLLY ENJOYING THE TV AND THE INSTALLERS WERE PROFESSIONAL AND EFFICENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. You can’t go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv with best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a month ago. Fully satisfied with quality and service i received.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PRICE SHOULD HAVE BEEN LOWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Qled model, this 100" smart TV doesnt seem too great. It's just ok to my opinion. I bought this as an Open Box but it said its in EXCELLENT condition. But it has 2 scratches at the bottom side of the frame of the TV. I was disappointed. This warrants some form of credit voucher or something.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    hisense QLEG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly like having an at home cinnema!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sizes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv turn on by it self ...all the time...i check all settings n can fine nothing to stop it from turnning on by it self

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi VanessaR, Thank you for choosing the Hisense 100U76N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Should've spent the $$$ and bought a Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is one VERY important note for this tv and wall mounting. Make sure you have audio cords purchased and installed BEFORE mounting it, either that or go ahead and spend $$$$ on a wall mount. Because it's nothing convenient about where hisense located them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    bad experience with the return process

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to pick up our tv for a return and won't not take it because it was still on the wall. Talked to many people today in customer services and must of them you can't understand. My tv is waiting to get return. Never again. Talked to a manager and didn't get anywhere.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Linda, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 2 out of 5 stars

    Love the TV Price Match not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but wound up purchasing elsewhere. The BB was delivered and at unboxing came with a bad screen. Was going to replace but the BB+ representative stated I would have to physically return a 100inch TV if price lowered to price match. So went with a big box store that had a 5 year warranty included. I'm very happy with the TV however, BB price match policy needs tweaking. The install included option was a great value but if you have or want an articulated mount they will not install it if you have metal studs.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Swoodz, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense

  • Rated 3 out of 5 stars

    Buy for 4k programming only!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4k images but horrible images otherwise! Good for watching blu ray and other 4k quality stuff but anything 720p or below looks like something from the 1980s! Recommendation only for 4k, otherwise seek an OLED!

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Bighero76, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    The worst software ever on a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this tv so much we bought a second one. It was great until the recent automatic software update. Now they are both unusable, and we want to get rid of them. Where is the option to undo this downgrade? You would think TV software would be good for the life of the TV, but instead its like Windows, and out of your control. Horrible!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for your review of the Hisense 100U76N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Colors were dull and dirty screen affect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two of these TVs just couldn’t get them to look like an oled . I return both of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Failed in 30 Days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to write a review because the TV looked pretty good and sounded great, but the picture go dark spots within 30 days of use.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello ClintonA, Thank you for your review on the Hisense 85U7N and for sharing your feedback. We are sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Stay away from bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV itself had a good bright bicture Software is slow and sound quality is not the greatest it might be better with a sound bar. However if u choose to buy stay away from bestbuy. The purchase process was a nightmare from the sales rep to the delivery and everything in between And if u “god forbid” need to call CC make sure u have google translate And dont believe anything u r told they bunch of liars

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Sammy, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense