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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 483 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, brightness, and size of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). Many feel the black levels are impressive and the HDR performance is satisfactory, especially considering the price. However, some customers have noted the TV is heavy, the upscaling capabilities could be improved, and a few have reported challenges with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 483 reviews
  • Rated 2 out of 5 stars

    Turns off for no reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV turns off several times a day , I would like to know why

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi GaryH, Thank you for choosing the Hisense 100U76N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impressions were that the TV was solidly built with excellent fit and finish. The installation went smoothly and quickly. The picture was surprisingly good. I have a Samsung 85QN90B, and the picture quality is about the same on most material. Unless you have them side by side, it’s a judgement call. However, the 100 inch screen on the Hisense is a sight to behold! The blacks are black, the colors are brilliant. The light output is extremely satisfactory in HDR. The google OS is extremely fast on this set. I also have a Hisense 55U6K, and the 100U76N is lightsaber quick at loading apps compared to the 55U76N. It’s late generation Firestick fast. In general, I love this TV!!! Here is a great online YouTube review: https://youtu.be/tGe4M4HpCxI?si=dGs90RmpSF58r6ST

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about the TV I purchased. This is about Geek squad. 2 week initial delivery date. Snow storm canceled. So my next available date was 1 month later. Still waiting. It will be 6 weeks waiting.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DavidM, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 1 out of 5 stars

    Tv went out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out the day before thanksgiving and I’m still waiting for someone to come out and fix it and I haven’t even had the tv 30 days so it sucks right now

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi GianniH, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your purchase, and we completely understand your frustration. We do appreciate your review, as this helps us to improve our products and services. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Where’s my tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv has yet to be delivered and I have not gotten a proper update on when it will be!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Lyle, Thank you for choosing the Hisense 100U76N, and for sharing your feedback with us. We're sincerely sorry to hear about your experience. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Best 100" TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to its massive size, the U76N has a 144Hz native refresh rate, FreeSync Premium Pro, Filmmaker Mode, IMAX Enhanced, Dolby Vision IQ, and Dolby Atmos. On the connectivity side, the U76N has four HDMI 2.1 ports (two of which can support 4K at 144Hz), Wi-Fi 6e, Apple AirPlay, Google Chromecast built-in, and it’s compatible with WiSA’s SoundSend technology if you want to connect the TV wirelessly to WiSA-compatible speakers. The whole system is controlled by Google TV, and there’s an onboard ATSC 3.0 (NextGen TV) tuner, which will future-proof your over-the-air TV needs for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense-100”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use! Excellent function for this price! Go get it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exquisite tv. Bright, clear picture. No complaints. If you are thinking about getting a larger tv, do not hesitate to purchase this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100in TV,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had the best price out of everyone else period for my TV! Thank you so much for the speedy delivery and the free 43in TV that cane with my purchase, Best Buy is awsome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv. great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with hisense "100" u76 tv, after using the settings adjustments to personalize the picture and sound, am happy with results!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! The picture quality is excellent and it’s like being in the movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    First impression

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Interface could be much better. Hdmi ports often lost connection and is annoying. We tried several brand of hdmi cables and some of the ports just “loose”. Pictures quality is very good though, for the price per inch, you cannot beat 2k for 100”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured from corner-to-corner at 8'4" (8 feet, 4 inches)!!!!!!!!!!!!!! I love watching television, playing video games and Blu-Ray players!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture in this gigantic tv is amazing! You can’t go wrong with this one for this amazing price!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Measurement Hisense 100" U76

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anticipating the install of my new TV. I was wondering what the distance from the top to the first set of bolts to put on a swivel stand are PDF does not say how many inches to the center of the first bolt

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. The TV Stand Width is 54.8×19.7 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV, substantial upgrade from a 75 inch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing, works well and really can't be beat for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 1 out of 5 stars

    I Should Have Had More Hi"sense"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you have probably heard the old saying, you get what you pay for. I was excited to get this TV up and installed - the free installation was a bonus to an "excellent" price on a 100" TV. However, what I have now is a 140 pound anchor hanging on my wall. The first hour or so went well enough, but then I started having intermittent black outs on the screen. I have replaced the cables and changed the sources to no avail, it is an issue with the TV. Now I have to go through the process of getting this looked and repaired/replaced (currently out of stock near me). So in review, just a complete disaster and a real let down.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi SDK2, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. We are so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    The greatest TV ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring streaming, and other features!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this! Great product and really great delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Abysmal delivery process - cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT A REVIEW OF THE TV - but the delivery / installation process. As others have experienced - I had delivery and instillation issues - with my appointment canceled 30 minutes into the 4 hour installation window, despite a 2 calls and emails confirming the appointment earlier in the day. They do give you the joy of a 12 hour delivery window - to ensure maximum inconvenience! Absolutely awful experience - but not surprising given the reviews.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ErinD, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense