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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality and brightness of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). The TV's size and price point are also well-received, with users appreciating the deep black levels and satisfactory HDR performance. Some customers have noted the TV's heavy weight and less-than-ideal upscaling capabilities, while others have reported difficulties with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-491 of 491 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture in this gigantic tv is amazing! You can’t go wrong with this one for this amazing price!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Measurement Hisense 100" U76

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anticipating the install of my new TV. I was wondering what the distance from the top to the first set of bolts to put on a swivel stand are PDF does not say how many inches to the center of the first bolt

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. The TV Stand Width is 54.8×19.7 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    I love the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured from corner-to-corner at 8'4" (8 feet, 4 inches)!!!!!!!!!!!!!! I love watching television, playing video games and Blu-Ray players!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV, substantial upgrade from a 75 inch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing, works well and really can't be beat for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 1 out of 5 stars

    I Should Have Had More Hi"sense"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you have probably heard the old saying, you get what you pay for. I was excited to get this TV up and installed - the free installation was a bonus to an "excellent" price on a 100" TV. However, what I have now is a 140 pound anchor hanging on my wall. The first hour or so went well enough, but then I started having intermittent black outs on the screen. I have replaced the cables and changed the sources to no avail, it is an issue with the TV. Now I have to go through the process of getting this looked and repaired/replaced (currently out of stock near me). So in review, just a complete disaster and a real let down.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi SDK2, thank you for purchasing the Hisense 100U76N and for taking the time to provide us with feedback. We are so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    The greatest TV ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring streaming, and other features!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this! Great product and really great delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Abysmal delivery process - cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT A REVIEW OF THE TV - but the delivery / installation process. As others have experienced - I had delivery and instillation issues - with my appointment canceled 30 minutes into the 4 hour installation window, despite a 2 calls and emails confirming the appointment earlier in the day. They do give you the joy of a 12 hour delivery window - to ensure maximum inconvenience! Absolutely awful experience - but not surprising given the reviews.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ErinD, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 1 out of 5 stars

    6 weeks for Delivery and Install is Unsat.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Review is More Towards Best Buy Customer Service Than The Item. I Purchased This item on Nov. 29th 2024. Opted for the Delivery and Install which I waited 3 weeks for. On the morning of the schedule installation I received a call stating its been canceled due to item delayed. 21 days. If I was to purchase the item today online shows delivery 2 days from today. 21 days , I took the day off from work and hosting an event counting on the delivery of this TV. Best buy solution is wait another 3 weeks to schedule the install and delivery for Jan. 4th. Very disappointed. No customer service supervisor available that can override any logistics or compensate the delay, for customer satisfaction. Don't opt in for delivery and install if you have an event you might get disappointed by best buy.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the delivery process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 1 out of 5 stars

    No tv to view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I’m a total tech member going on 2+ years. I went to Best Buy store in West Little Rock, Arkansas to view a hisense 100 u76 tv, That was listed on their website, showing that it could be viewed at that store. I drove a great distance to view this only to find out that it was not on display gas is not cheap. And time you can’t get back . So I called customer service and told them how I felt that I made the drive and the TV wasn’t there. I wanted to be compensated for wasting time. customer service would not do it but they did apologize for my inconvenience. I pay over $200 a year for total tech services that I will be canceling when my renewal comes up. I would have took a five dollar gift card because something is better than nothing, but that shows you, how much they care Larry

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for your review on the Hisense 100U76N. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy Corporate to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense

  • Rated 1 out of 5 stars

    They dont support there customers at all.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense has the worst customer service they will never answer your request for service.Do not buy from them it might be cheaper but thats what you will get in return if you ever have any issues. Good luck getting any type of resspone they truly dont care once the sale is done.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We are so sorry to hear about your experience. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense