Customer Ratings & Reviews
- Model:
- 100U76N
- SKU:
- 6571509
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the excellent picture quality, brightness, and size of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). Many feel the black levels are impressive and the HDR performance is satisfactory, especially considering the price. However, some customers have noted the TV is heavy, the upscaling capabilities could be improved, and a few have reported challenges with customer service.
This summary was generated by AI based on customer reviews.
6 weeks for Delivery and Install is Unsat.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Review is More Towards Best Buy Customer Service Than The Item. I Purchased This item on Nov. 29th 2024. Opted for the Delivery and Install which I waited 3 weeks for. On the morning of the schedule installation I received a call stating its been canceled due to item delayed. 21 days. If I was to purchase the item today online shows delivery 2 days from today. 21 days , I took the day off from work and hosting an event counting on the delivery of this TV. Best buy solution is wait another 3 weeks to schedule the install and delivery for Jan. 4th. Very disappointed. No customer service supervisor available that can override any logistics or compensate the delay, for customer satisfaction. Don't opt in for delivery and install if you have an event you might get disappointed by best buy.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the delivery process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
They dont support there customers at all.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense has the worst customer service they will never answer your request for service.Do not buy from them it might be cheaper but thats what you will get in return if you ever have any issues. Good luck getting any type of resspone they truly dont care once the sale is done.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. We are so sorry to hear about your experience. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
No tv to view
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I’m a total tech member going on 2+ years. I went to Best Buy store in West Little Rock, Arkansas to view a hisense 100 u76 tv, That was listed on their website, showing that it could be viewed at that store. I drove a great distance to view this only to find out that it was not on display gas is not cheap. And time you can’t get back . So I called customer service and told them how I felt that I made the drive and the TV wasn’t there. I wanted to be compensated for wasting time. customer service would not do it but they did apologize for my inconvenience. I pay over $200 a year for total tech services that I will be canceling when my renewal comes up. I would have took a five dollar gift card because something is better than nothing, but that shows you, how much they care Larry
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your review on the Hisense 100U76N. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy Corporate to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.