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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, brightness, and size of the 100" Class U76 Series 4K UHD QLED Smart Google TV (2024). Many feel the black levels are close to OLED quality and the HDR and refresh rate are satisfactory. Some customers have expressed concerns regarding the weight and upscaling capabilities of the TV. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sports and móvies great TV HIsense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, sports and movies, great picture and sound, thank Hisense, great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daily tv…not the highest end you can buy but certainly a great Tv for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 100 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Hisense 100inch TV love the picture sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv shows perfect for its size really recommend getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100" tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving a 100" has its challenges, Bestbuy had it hung and installed perfectly. I recommend using them for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Man Caves Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I’ve ever purchased next to my house and truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for football season

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purchase of my 100" Hisense QLED U76

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it less than a month but so far it’s a good deal on a big tv they made easy to hang on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV not big money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is big! The clarity is very good compared to my Sony. Make sure you at least 7.5 feet away so pixels don’t seem large. 1080k resolution movies and sports are gorgeous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for your buck. Well worth it. And to top it off getting a great deal they install it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team came to set it up. I’ve had it for three months now and couldn’t be happier. It works seamlessly With my gaming and Soundsystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality however best buy has screwed me on the 2 free items promo and nobidy has reached out to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 inch for gaming!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It makes my gaming more immersing. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100” Hisense tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Will recommend it. It’s great for games as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you don't need support from Hisense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While BestBuy did a terrific install, Hisense support for a failing TV is terrible and abysmal at best. I tried to get support as directed by a Hisense employee answer on this website. Since the TV lags and stutters so badly, certain apps are unusable-most live streams are unsable. Hisense support, or lack of, isn't able to help. I provided the serial number and was told that the serial number is incorrect. The TV states the serial number under STATUS but, apparently this isnt the serial number. I was told to get assistance to access the back of the TV. That isn't an option for me due to recent back surgeries. So it seems I need to have 3 people come over and unmount this TV so I can give them some other serial number. If I were within the return window this would be going back. Due to the lack of support and the ridiculous back and forth of a serial number placed incorrectly, I will never buy a Hisense product again. Now I have a 100" eye sore stuck on my wall.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Danny, thank you for purchasing the Hisense 100U76N, and for sharing your feedback with us. We're sincerely sorry to hear about your experience. To locate the serial number under the settings of your unit please follow these steps Settings> System> Advanced System> Help > System Message. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the video commercials don’t look as good or Sharp

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality product that failed in 15 days!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Failed within 15 days of purchase with a bad panel and lines showing both vertically and horizontally. Because this TV is in an office, Hisense immediately voided the warranty and refuses to correct the problem. Now while the warranty states that Hisense, at their discretion may void the warranty if used commercially, this clause is normally used for TVs in an always on environment. I would recommend staying away from this brand as it appears they will use any exuse to not stand behind their inferior products.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 100U76N, and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy sold us a 88 inch x 50 inch Tv as a 100inch Smart Hisense Tv. This is false advertisement. After one week from being delivered, we thought to measure it. And this was discovered. We feel robbed and deceived. This is being reported tomorrow and needs to be returned. Bestbuy should be Sued. Im contacting an attorney

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello AngelaH, Thank you for choosing the Hisense 100U76N and for sharing your feedback with us. The actual screen size of this unit is 99.5 inches, which is measured diagonally. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Black levels, Brightness, Picture quality

    Rated 5 out of 5 stars

    No Regrets!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been awesome since it arrived five days ago. I have zero regrets with this purchase. The Best Buy installation team arrived late, but they kept me informed and hung the TV with no issues. They even fished new HDMI 2.1 wires through the wall for me. Coming from a Samsung 75Q6FN the size difference was enormous. I have to admit I was a little nervous buying a TV of this size sight unseen, and at the time with virtually no reviews. I'm happy to say that it exceeds all my expectations and surpasses my 2018 Q6FN. Obviously, the screen is ginormous. Blacks are black, and whites are white and super bright. I had to turn down the brightness because some of the Dolby Vision effects were too bright. Colors are vibrant. My screen is also very uniform and I haven't noticed any clouding. Initial set up was fairly simple. eARC and CEC worked without a hitch. Atmos sound is working well, too. Gaming at 120 FPS on such a large screen has been a treat. All of my normal TV viewing is through an Apple TV 4K, so I can't comment on the Google features. 1080P and 4K material look great to me. 720P looks ok, no worse than my old set. I only got to listen to the on board sound for about 30 before I hooked up my sound system. I never expect much from these TVs but it honestly sounded OK. If you're on the fence about this TV I'd say don't be afraid to take a shot. I have no regrets!!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    100’ Beast that will replace projectors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this massive TV in and all I could say is I’m very happy with it. I did so the dirty teat on it to make sure that there was nothing wrong with it. I have seen other reviews saying that they received a lemon. I honestly feel sorry for those that had the trouble finding that there was a problem. Back to my review, The Geek squad did a fantastic job with handling the TV and installing it without any issues. Like I said earlier I did do the dirty test and it passed, there was no blooming, colors looked amazing and did not see any washed out lighting. Well I could say this beast is bright and picture quality to me was that a little better than my Sony X90J. There are some bugs though which I know there are going to be updates to make the processing better, as when you scroll to apps it lags a little but goes to normal after a few clicks. The Picture Quality is great but not OLED great. Blacks are great and contrast levels are fantastic as well, like I said, minor blooming effects but very minimal and can’t hardly notice them. Colors are very vibrant and very accurate I went on rtings.com and made very minor changes to them. Dolby vision looked outstanding to me as there are four different variations of DV, I personally chose Dolby Custom to be honest as I did my own calibration. Keep in mind when the TV switches inputs make sure to calibrate accordingly to your preferences. Gaming mode, Yes its fantastic, 6ms response time and its fluid fast. I had my nephew play COD and he was rocking it. The picture quality on game mode is great too, there are 9 options to choose from HDR vivid to surprise IMAX enhanced mode. I use the IMAX enhanced mode, makes the gaming experience more enjoyable. Like I said, I have seen other complaints and yeah it is very frustrating to get a lemon. Trust me I have been through it and it was a Samsung. The sound quality of this thing is good not the best but good, it has a built in subwoofer. But I’m using a Home Theater system so there is no comparison. This TV is a game changer to replace a short throw or even projectors at its price point at $2K USD. Again this is my assessment on this so please take it as a grain of salt, its not OLED quality but hey man 100’ TV thats as good as Full Array Sony TV.

    I would recommend this to a friend
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