Customer Ratings & Reviews
- Model:
- HS214
- SKU:
- 6438554
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 2.1-Channel Soundbar's sound quality, price, easy setup, compact size, and design. They appreciate its superb sound quality, affordability, simple installation, and space-saving design. However, some customers mention that the bass could be improved, the remote control could be better, and there may be compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect. Good sound. Uses the tv remote to control sound.
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, I feel that the sound from it could be better but it’s ok for small spaces.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchased. It does exactly what it says it should. Very easy to install. I love hisense products.
I would recommend this to a friendAwesome soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing sound and great quality, easy to access and use.
I would recommend this to a friendFirst time buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price easy Bluetooth connection. After Bluetooth connected use only tv remote control sound
I would recommend this to a friendSurprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty I expected something cheap and alright but this is really nice.
I would recommend this to a friendExcellent for the price and built in woofer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an entry level soundbar, this is great. I really like that the woofer is built in, the often deeper sounding male voices in tv shows sound so good, the punt of a football sounds like it is in the room. Having the bar in front of the TV is recommend, at first we had it behind the TV and thought the gap between the stand and bottom of TV was enough but it didn't sound clear. Moving it in front of the TV did the trick. The HDMI-ARC function is great, it disables the TV speaker and automatically uses the sound bar as the audio source and your cable box TV remote will adjust this audio. This does not work with the optical audio cable, you would need to use the sound bar remote.
I would recommend this to a friendGreat sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound output - looking forward to using this all year!
I would recommend this to a friendUseful Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't actually make the volume sound too much louder than my actual tv, but it's okay.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Lilli, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're sorry to hear that the sound bar is not loud enough. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this. It doesnt get very loud at all. My tv actually gets louder. When i have it set on "movie" you can barely hear the people talking. I have a hisense tv. Ive had it for several years and have never had a peoblem with it so i thought id try this brands soundbar. It was a big let down. It did pair effortlessly with my tv tho.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ledtapelights, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're so sorry to hear that the audio is not loud on your unit. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box with issues. LED indicator lights and remote do not work. Unfortunately i did not get a chance to install this until after the return window. Looks like i am stuck with it. BUYERS BEWARE
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We are sorry to hear that the LED indicator lights and remote are not working. We take pride in making sure we produce high-quality, reliable soundbars and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
So disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore my Hisense TV and got a Hisense sound bar because of that. The sound bar did not work at all with my Hisense TV. The TV wouldn't turn on or off unless I stood within 2 feet in front of it and I couldn't do any settings at all. The sound was very tinny--worse than the TV alone. Ended up returning the Hisense sound bar and getting a Roku sound bar which sounds 100% better and works very well.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sheltiemom, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We are so sorry to hear that you were not happy with your sound bar, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Not worth the purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off and turn on without notice. Sounds like their is an echo, tv sound is better
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mlepore7, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We’re so sorry to hear that your sound bar is not working as it should. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Compatibility
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my TV!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KenS, thank you for purchasing the Hisense HS214 and for taking the time to provide us with this feedback. We're sorry to hear that your sound bar is not compatible with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Bad Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Distorted volume and all volume levels. Returned it to the store.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DanF, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're so sorry to hear that the audio was distorted, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
2.1 Hisense JUNK.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Hisense TV. Had issues setting it up. Contacted the store and they said I needed one with Amos and tried to sell me a unit for $299. Salesperson also told me that this one was JUNK and it was from 2002
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi EdK1, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're sorry to hear that the sound bar is not working with your TV. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
No good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect well, the sound is out of sync with the tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi VanessaL, thank you for purchasing the Hisense HS214 and for taking the time to provide us with this feedback. We are so sorry to hear that you are having issues with your sound bar. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Doesn’t sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sound good. TV speakers sounds better. Unfortunately cannot return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Rice, Thank you for review on the Hisense HS214. We're sincerely sorry to hear that this unit failed to wow you. Please select a different audio mode or toggle with the advanced sound settings to get the desired quality. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Wouldn't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB port plug in made a flashing green line appear on my television. It happens every time I turn my tv on now, even without the soundbar being attached! Returned the sandbar for credit and that was an experience as well.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi OldTimer, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're so sorry to hear that you were having issues with your sound bar, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Bad unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First day ok, second day losses sound after 8 minutes, turn back up after 8 minutes goes out again. Now you cant even change source or eventurn it off with remote or button on unit.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Randall, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your sound bar. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.