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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 202 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the 2.1-Channel Soundbar's sound quality, price, easy setup, compact size, and design. They appreciate its superb sound quality, affordability, simple installation, and space-saving design. However, some customers mention that the bass could be improved, the remote control could be better, and there may be compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 202 reviews
  • Rated 5 out of 5 stars

    Good sound bar for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid sound overall, decently punchy bass and good midrange for dialog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would buy it again The picture is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale as a Christmas gift. Very good sound for the price. If you catch it on sale, you will not find a better sound bar for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchased. It does exactly what it says it should. Very easy to install. I love hisense products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, I feel that the sound from it could be better but it’s ok for small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Good sound. Uses the tv remote to control sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing sound and great quality, easy to access and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price easy Bluetooth connection. After Bluetooth connected use only tv remote control sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I expected something cheap and alright but this is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price and built in woofer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an entry level soundbar, this is great. I really like that the woofer is built in, the often deeper sounding male voices in tv shows sound so good, the punt of a football sounds like it is in the room. Having the bar in front of the TV is recommend, at first we had it behind the TV and thought the gap between the stand and bottom of TV was enough but it didn't sound clear. Moving it in front of the TV did the trick. The HDMI-ARC function is great, it disables the TV speaker and automatically uses the sound bar as the audio source and your cable box TV remote will adjust this audio. This does not work with the optical audio cable, you would need to use the sound bar remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound output - looking forward to using this all year!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't actually make the volume sound too much louder than my actual tv, but it's okay.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Lilli, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're sorry to hear that the sound bar is not loud enough. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this. It doesnt get very loud at all. My tv actually gets louder. When i have it set on "movie" you can barely hear the people talking. I have a hisense tv. Ive had it for several years and have never had a peoblem with it so i thought id try this brands soundbar. It was a big let down. It did pair effortlessly with my tv tho.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Ledtapelights, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're so sorry to hear that the audio is not loud on your unit. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box with issues. LED indicator lights and remote do not work. Unfortunately i did not get a chance to install this until after the return window. Looks like i am stuck with it. BUYERS BEWARE

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We are sorry to hear that the LED indicator lights and remote are not working. We take pride in making sure we produce high-quality, reliable soundbars and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my Hisense TV and got a Hisense sound bar because of that. The sound bar did not work at all with my Hisense TV. The TV wouldn't turn on or off unless I stood within 2 feet in front of it and I couldn't do any settings at all. The sound was very tinny--worse than the TV alone. Ended up returning the Hisense sound bar and getting a Roku sound bar which sounds 100% better and works very well.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Sheltiemom, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We are so sorry to hear that you were not happy with your sound bar, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Not worth the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off and turn on without notice. Sounds like their is an echo, tv sound is better

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Mlepore7, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We’re so sorry to hear that your sound bar is not working as it should. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my TV!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KenS, thank you for purchasing the Hisense HS214 and for taking the time to provide us with this feedback. We're sorry to hear that your sound bar is not compatible with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Bad Subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Distorted volume and all volume levels. Returned it to the store.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DanF, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're so sorry to hear that the audio was distorted, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    2.1 Hisense JUNK.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my Hisense TV. Had issues setting it up. Contacted the store and they said I needed one with Amos and tried to sell me a unit for $299. Salesperson also told me that this one was JUNK and it was from 2002

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EdK1, thank you for purchasing the Hisense HS214 and for taking the time to provide us with feedback. We're sorry to hear that the sound bar is not working with your TV. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect well, the sound is out of sync with the tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi VanessaL, thank you for purchasing the Hisense HS214 and for taking the time to provide us with this feedback. We are so sorry to hear that you are having issues with your sound bar. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense