Customer Ratings & Reviews
- Model:
- AX3125H
- SKU:
- 11098687
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Overall great purchase for price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great, volume is loud but bass is mediocre.
I would recommend this to a friendDo eittttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck. Easy to use. Reasonable Atmos effects for what it is.
I would recommend this to a friendPairs well with other Hisense Products
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to match the TV from Hisense, it pairs very well and has great overall sound
I would recommend this to a friendHisense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is better than I thought And the look of it is slick I love it
I would recommend this to a friendSound bar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound hits my Mancave perfectly highly recommend
I would recommend this to a friendGreat bang for buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a breeze and make dialogue much clearer for my 85" Hisense OLED screen. Inboard speakers on that were weak
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is perfectly fine. The subwoofer leaves a little to be desired. Additionally, DIRECTV does not have hisense as a option for the remote so you have to use two remotes unless you want to buy a universal.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GerogeH! Thank you for purchasing the Hisense AX3125H and for sharing your feedback regarding our sound bar. We appreciate your input as it helps us identify areas for improvement.
We understand your concerns about the subwoofer, and we are committed to enhancing our products based on customer experiences. We suggest that you use the "Bass +/-" on remote control to enhance the bass effect. To control your soundbar with a DiretTV remote, please make sure that the HDMI CEC option on your TV is switched on.
In the meantime, if you have any further questions or if there's anything specific you'd like assistance with, please feel free to reach out to our customer support team at 1-888-935-8880 or email at Service@Hisense-usa.com
We appreciate your continued support of our products and thank you for taking the time to share your thoughts.
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the front left speaker blew after an hour of use. Id rate the speaker system itself a 3 out of 5 stars. Sounded great but definitely needed some tuning of mids and highs. Bestbuy made the return process super easy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SeanB, Thank you for choosing the Hisense AX3125H. We are sorry about your experience but glad to hear that you were able to return the unit. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Harley with the Hisense Support Team.
Good sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was soo excellent , good reviews I love the sound system , thanks Best Buy!!
I would recommend this to a friendNeeds work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor integration with Hisese TVs. Audio fails to remain stable while switching inputs and certain apps. Poor refinement leads to continuous reboots for the TV to select the appropriate audio profile. Dolby audio sounds good but often reverts to TV mode.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for reviewing the Hisense AX3125H and for sharing your feedback. We are sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service and professionalism we have ever experienced
I would recommend this to a friendThe item I never knew I wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. It’s the item I never knew I wanted. It makes the watching experience so much better. I have no buyers remorse at all.
I would recommend this to a friendSoundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was very reasonable in price. It may be a good match for some but the one I purchased had a buzzing noise at low volume that was distracting.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MartinB, Thank you for your review on the Hisense AX3125H and for sharing your feedback. We are sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Return sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return was simple and so easy... no hassel....
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best experience buying from Best buy. Excellent customer service
I would recommend this to a friendPoor connectivity stability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this soundbar set up specifically to match my Hisense 65U8H. Unfortunately the audio ears connection constantly resets and reverts back to the TV speakers. When it stays connected it sounds great however it is frustratingly unstable in keeping its connection. You would think a Hisense TV connected to a Hisense soundbar would be the best setup but guess again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense AX3125H and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Disappointing ATMOS Option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't. Just don't. This is marketed as an entry-level Dolby ATMOS soundbar, but what it really turned out to be is a giant disappointment. The treble seems to have been cranked up for vocal clarity, but it's entirely too harsh and gritty. The midrange to fill in behind the treble is non-existent, and the bass is laughable. I needed to stick my head next to the subwoofer a few times to make sure sound was even coming out. If you're ever in a store, check out the unit yourself - it's just as mediocre there. Do yourself a favor and spend the extra ~$100 for something that offers better quality if you want ATMOS. Otherwise, find something else in this price range, because this ain't it.
No, I would not recommend this to a friendGood Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok sound could be better works best with tv under 50"
I would recommend this to a friendNot good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this product, but the quality or lack thereof should’ve led me to choose a more reputable product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense AX3125H and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Passthrough is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI passthrough is horrible at best, if you're trying to passthrough a PS5, skip this one
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ChrisM, Thank you for choosing the Hisense AX3125H and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.