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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 548 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality and the ease of setup using the Roku interface. The size and weight of the TV are also appreciated by some customers. However, a few customers have reported experiencing performance issues with the TV powering off unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 548 reviews
  • Rated 5 out of 5 stars

    tv review - dfavor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good with TV - appreciate the instructions to open box without possibility of damage to tv. love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 32"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price with speedy delivery. I will definitely order from Best Buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Volume!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tvs clarity is great however i just purchased the tv about 3 weeks ago and on about the 3rd day i have had issues with volume. I find that i have to unplug the tv and plug it back in so that i can have volume. Im not sure what the issue is but it’s annoying. I guess the price matches the quailty!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the grandkids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Hicense Roku TVs! I have 2 and this was purchased as a gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apparently, You’re Only Worth Helping If You're Bu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, lesson learned: if you’re not dropping thousands on the biggest TV they’ve got, you’re basically invisible. We walked in ready to make a purchase, but clearly didn’t meet the “VIP” spending threshold for decent customer service. The moment someone else started eyeing the larger, fancier model, it was like we vanished into thin air. Staff were practically rolling out the red carpet for them, while we stood there like background props in a commercial we weren’t invited to star in. I didn’t realize basic courtesy had a price tag — but now I know! So unless you’re planning to finance a home theater system and want to feel like royalty, maybe look elsewhere. We were brushed off so hard I’m still trying to recover from the windburn.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 3 out of 5 stars

    Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense TV worked fine except for the sound. There wasn't anything I could do to fix it, and believe me, I tried everything the TV had to offer in the sound settings. And because of that, I had to reduce my rating for it. On the other hand, Customer Service was excellent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ruko tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the first one of this kind that i have bought . Im not unhappy and i would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and experience at Best Buy. Sales associate was very helpful and check out was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, love the smart tv feature. No need for a fire stick again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever 10/10 my son love it wish I bought a bigger one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Terrible sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great, you basically get what you pay for. It it not as crisp as maybe a mote expensive TV. But it's bright, has vivid colors that I like. But the sound is terrible. I'm replacing my 2012 Samsung 32 inch TV and that one has better sound than this Hisense.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello FelixC, Thank you for your review of the Hisense 32A4NR and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    HI-SENSE IS THE BOSS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Hi-Sense smart TV's. They are as good as premium brands, such as Samsung, but half the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It was best quality & cost for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why do i need an account to use my TV?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense/roku makes you “activate” your TV to use it. You can put it in store mode and not connect it to the internet as a bypass. I had do a factory reset to go back through the setup. You literally cannot use any aspect of the TV if you connect it to the internet and dont create and account an activate it. You cannot change it to an HDMI port of anything. Its useless.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Michaelp, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. In order to use the smart features of this unit a Roku account would be needed. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, but my grandchild wants a bigger TV size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse small TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color clarity and applications! All you could ask for in a small tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product great price i would recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    No bule tooth auto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back. It did not have bluetooth auto, otherwise is a good set.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello DC705, Thank you for choosing the Hisense 32A4NR and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you. If Bluetooth is crucial for you, we recommend considering the 32A4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am enjoying my new television and steaming opportunities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Its unique, color resolution is working amazin

    I would recommend this to a friend