Customer Ratings & Reviews
- Model:
- 32A4NR
- SKU:
- 6577819
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality and the ease of setup using the Roku interface. The size and weight of the TV are also appreciated by some customers. However, a few customers have reported experiencing performance issues with the TV powering off unexpectedly.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thia because it was on sale. I had to return because i received it with a broken screen. The process to return was very easy and customer service was awesome.
I would recommend this to a friendCheap TV with problems.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a basic cheap TV, and I would say it does what it is supposed to, but the sound goes out, and the TV must be forced to restart to get it back.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Craptastic, Thank you for choosing the Hisense 32A4NR and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV used exclusively for security cameras, works great!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for sharing your experience with the Hisense 32A4NR. We're thrilled to hear that you were happy with your Hisense TV! We noticed that your review was accompanied by a 3-star rating, and we wondered if there might have been an error while posting, given your positive comments. If your experience was indeed positive and you intended to reflect this in your rating, we kindly ask if you could take a moment to update the star rating. This not only helps us, but also assists other customers in making informed decisions. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good but not as I ordered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because TV didn’t have the Voice Remote as ordered. Otherwise, was a good deal. Very much like dealing with Bedt Buy
I would recommend this to a friendNot what I expected fro Hisense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning another Hisense 32" 720P and a 43" 1080 which have been excellent I was disappointed in the sound and picture quality from this one. Very annoying tinny sound and no way to make it sound as good as the others. Additionally it is supposed to be a 1080P TV however when set to 1080P the picture quality was not as good as when it is set to 720P so I don't think it is really 1080P. Returned.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DavidH, Thank you for review on the Hisense 32A4NR. We are sincerely sorry to hear that this unit failed to wow you. This model supports 1080p resolution; however, if a higher resolution is crucial for your viewing experience, we recommend considering Hisense TVs that support 4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is slow and freezes all the time. Too late to return it. We went back to using our old TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Milton, Thank you for choosing the Hisense 32A4NR, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
David
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You advertised that this had voice assit on a Roku YTV and there was none on the Roku remote really not a good start
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DavidP, Thank you for your review of the Hisense 32A4NR. The remote received for this model is the remote that comes with your unit. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Beware Buying "Open Box"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box TV in "Excellent" condition. According to Best Buy website, "Excellent" is supposed to have all parts and accessories, no visible scratches or scuffs, original packaging or equivalent. The TV arrived loose in the cardboard box with no packing material to protect it. It was missing the feet and obviously had been used. It did work, so I was willing to keep it, but it would have been nice if Best Buy could have given me a partial refund to compensate for the poor condition, but they said they were unable to unless I returned it for a new one within the return window.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi CalBuyer, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. Open box items, unfortunately, do not come with the same manufacturer warranty coverage as brand-new products. While we cannot retroactively provide warranty coverage for open box items, we are committed to finding a satisfactory resolution for you. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your dishwasher. Thanks again, Harley with the Hisense Support Team.
Biggest Mistake
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest mistake getting a Roku TV. Vortex of quicksand for technical support. Invasive company with poor offerings. I don't want anything from you but a screen. Keep the rest and stop bothering me and logging me out. I am about to throw this in the trash, I would normally donate it but I don't want the people I give it to to hate me!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JoseM, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Read the reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like when it cuts off after periods of inactivity. I think i ran across a way to turn that function off in the directions. I will have to research.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Clon, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. To disable your screensaver, or to change the inactive time before it starts, from the Home screen menu, navigate to Settings > Screensaver > Change wait time. Select the desired option, and then press OK. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Good sound, fair at best picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good. Picture brightness on best level looks like a cloudy afternoon, so it detracts from the quality of the tv viewing experience.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing Hisense 32A4NR and for sharing your feedback. We are so sorry to hear about your experience with your unit. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Worst tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from the internet. Called manufacturer still under warranty they just all you to do an update unplug And don’t fix the problem. My WiFi signal is strong full bars . I have to manually connect to the internet daily and it’s annoying . I won’t buy this TV again .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello NormanaM, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We sincerely apologize for the inconvenience you’ve experienced with your TV. If the firmware update was unsuccessful, we will arrange for a technician to visit and replace the required parts to resolve the issue. Thanks again, Harley with the Hisense Support Team.
Not really the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really like it, I prefer more freedom and this is restrictive in use!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Number 1 - I cannot get a sharp picture on it that matched the old Samsung 32 inch TV that I had to replace. Number 2 - I have Dish satelite and when I fast forward a recorded show and then back up a couple of clicks it sometimes loses sound and I have a very hard time ever getting the sound back on a channel or the recording.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JackR, Thank you for choosing the Hisense 32A4NR and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku tv was broken when purchased was told i couldn't get a replacement.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ZachS, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Tb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very unpleasant to operate with no screen adjustment to fit
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tbradley, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Bad choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a poor choice choosing this product. It is my own fault.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello GWilly, Thank you for your review of the Hisense 32A4NR. We're sorry to hear that it failed to wow you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Not a good purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started acting strange 45 days after purchase. Started powering on by itself at night. Then power on at all after a few more days.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MarquiseW, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Frustration
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service with the tv was horrible. Spent 3 days trying to get tv set up via best buy, dish and roku. Disappointed
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MaryM, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken in the box, plugged in and the screen was cracked. BB wouldn’t refund either
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JulianR, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.