Customer Ratings & Reviews
- Model:
- 32A4NR
- SKU:
- 6577819
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality and the ease of setup using the Roku interface. The size and weight of the TV are also appreciated by some customers. However, a few customers have reported experiencing performance issues with the TV powering off unexpectedly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv/Great price for kids room Easy to maneuver
I would recommend this to a friend - Pros mentioned:Picture quality
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered next day. Easy to hook up and set up. Excellent picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Where’s the sound?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the HD TV, the picture is great! However sometimes when I use rewind and fast forward the sound track gets lost! I have to unplug it and plug it back in to restore the sound! Pain in the butt!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello LynneC, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
I DO NOT RECOMMEND
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week, it was powering off randomly. It only lasted 2 months before it stopped turning on altogether. A repair tech from ITI TV Repair came to my home for warranty service and damaged the TV while replacing parts using a power drill. Now Hisense won't cover the repairs to the damage the tech made because damages aren't covered under warranty. I've filed a police report about the damage and am waiting for an appeal to be reviewed by their customer support management. My next step is small claims court, but I wouldn't be surprised if there's already a class action lawsuit about the quality of these TVs. If you search about the TV turning off or not powering on, there are a TON of videos and blogs about it. On the Hisense customer support phone tree, they even have automated troubleshooting steps, so it's clearly a known issue. When I bought it, I thought "how bad could it be?" So bad. It can be SO bad.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 32A4NR and for sharing your feedback with us. We are so sorry to hear about your experience. The screws on the back of the TV are located strategically to avoid contacts with any important modules/electric components. It is unlikely that an electric screwdriver that our technicians use would damage the TV. However, if you feel strongly about our repair service, please feel free to reach out to our social media team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Warm regards, Harley and the Hisense Support Team.
32 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv and I love how easy it was to set up . I’m so grateful for Best Buy I will be buying more electronics very soon !
I would recommend this to a friendWorth the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter’s room! Quality and price were worth it.
I would recommend this to a friend- Cons mentioned:Connectivity
No LAN / Ethernet Port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not have an ethernet port, even though the picture on the website shows that it in fact does. I attached a picture of the picture from the website, and an actual picture of the TV received. The overall TV is good quality and functions no problem. But when something is advertised and I don't receive the product as intended, this is false advertising and wastes everybody's time.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Sviguitar, Thank you for your review of the Hisense 32A4NR. This unit does not come with an Ethernet port. If this is crucial to you, we recommend considering the 32A4K. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Video game consoles are unplayable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Game mode stutters and is unplayable. Roku is aware of the issue but hasn't fixed it since 2022. I'm not sure if it's just happening with this model TV or all Rokus. If you plan on hooking up to a video game console stay away. Will be returning.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi OmarD, Thank you for choosing the Hisense 32A4NR, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.