Customer Ratings & Reviews
- Model:
- 32H5510G
- SKU:
- 6431204
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 32" Class H55 Series LED HD Smart Android TV for its excellent picture quality and reasonable price. Many customers appreciate the easy setup process, while others enjoy the smart features and streaming capabilities. However, some customers have expressed concerns about the slow performance, remote control issues, and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say it seems okay. Works okay—no major problems.
I would recommend this to a friend32 TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Hisense - 32" TV has great color and good value.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Fits perfectly in my hutch. Love it love it
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great............ ..,,,,,,,,,,,,,,???
I would recommend this to a friendSad I have to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv not compatible with Apple. I loved how sleek it looks but it requires another device to be able to connect to Apple devices. And that defeats the whole smart tv feature
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sammy, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that your not pleased with our TV's features which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you if decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to get a inexpensive tv for my son and we went with this without reading reviews. The picture quality is fine but the unresponsive menu and constant issues make it almost unusable.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dell, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you're television became unresponsive with menu option. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Does not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LCD image quality is good. However the rest of the hardware and software is junk. The bluetooth buffers and breaksdown. Apps like Netflix and Amazon close on their own. The OS is terribly slow. Unfortunately, BB only gives 10day trial period and I was on vacation for most of the time and did not have time to return it, so I am stuck with this TV that I will probably have to throw into the trash can and purchase another TV from a more trustworthy brand.
No, I would not recommend this to a friendDO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for less than a month with minimal use and its become so sluggish that I can no longer navigate the home screen menu and I am a Tech for a living so its not due to lack of technical understanding. I use it as a monitor and it will decide on its own to change screens or just black out for no reason. Then it takes me about 30 minutes to get back to the source menu if I am able to at all. This is the biggest piece of garbage I have ever bought!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Loren, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that your television is moving slow. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Horrible brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv will not follow simple button commands and wifi drops ever other minute,casting is horrible
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Smart tv
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on regular tv it automatically changes to apps and youtube
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 32H5510G. We're sorry to hear that you are having an issue with the television switching from your channels to your apps. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com.
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not impressed at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow processor. Impossible to seek-scan tv channels after initial setup.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Val, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you're television's processor is moving slow and you're unable to scan for your TV channels after the initial setup. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Waste of money !!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this TV for a couple of months now and it sucks!!! It lags so much, it logs me out of apps such as netflix, hulu, disney plus etc. the sound is so poor I cant really turn it up a lot or it sounds horrible. Takes a very long time and many remote presses to turn on . This is not worth it at all
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Britney, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Should have bought another brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's freezing a lot and I have to unplug it every two days or so.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nikki, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that your television freezes constantly. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Great tv bad sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service on tv however sound quality is horrible.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you're experiencing audio issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
It dies after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in Feb 2021, now it stops working, can not connect to anything, and bestbuy marks it is over the time returnable. I want the tivi, does it still have the manufacture warranty?What should I do?
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that your TV stopped working. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Don’t Waste Your Time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is horrible — pretty sure it’s the Andriod TV software. I found a cracked Samsung in an alley about two years and that works better than this one. Wish I could have had the opportunity to return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that your not pleased with this TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When watching tv or Netflix it automatically changes the input to the main menu screen. I don’t recommend this tv at all.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense :32H5510G and for taking the time to provide us with a feedback. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
32in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a week and it stopped working there no power button on this tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you're television stopped working. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Once you're still within the manufacturer's warranty, we really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
Don't bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother with this one. I bought it as an extra TV for the basement work out area. So I wasn't looking for anything fancy. It's only a single band wifi so it only saw the 2.4G network in the house -if you are streaming it kept buffering and whenever I put it on it had trouble connecting to the network (once i a while it did). Also, the remote is so slow with the TV; navigating was torture; not sure if its the remote or the processor. The last straw was this morning when it couldn't authenticate the network- that was with a soft reset, factory reset and trying to look for software updates. I just brought it back and got the TCL..what a world of difference.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ross, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry that you're having internet connectivity problems with this unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
I’ve never had a complaint about a TV until this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking TV. But for some reason i really do not like it. I’ve been home much more because of quarantine and I’m just realizing how much i really hate the layout/software of this tv. I also don’t like the remote. It’s uncomfortable in my hand and when you accidentally press the wrong button it takes forever to get back to where you were in the first place. If i could exchange this TV i would!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Chris, Thank you for your interest in the Hisense 32H5510G and for taking the time to provide us with a feedback. We're so sorry you're not pleased with our television's features and remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team