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Customer Ratings & Reviews

Your price for this item is $71.99
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The regular price is $159.99

Customer reviews

Rating 3.8 out of 5 stars with 56 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I bought this for my son. It was super easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Volume and power button

    Rated 2 out of 5 stars

    good deal, bad tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it seemed like a good deal. I had to return it because it was glitchy. The volume and power button barely worked. It caused more grief than it was worth.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500G and for taking the time to provide us with feedback. We're so sorry to hear that your TV was glitching which resulted you returning the unit. We really appreciate your feedback and review as this will help us improve on our products and services. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Hisense - pretty good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not familiar with this brand, however since my purchase, I'm very pleased with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Complete satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good TV. Good value. Very sharp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. It has a great picture and sound. Happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was horrible! Super slow and the sound was no good at all. The only thing it had going for it was that the frame around the screen was very thin.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi PoolMan, thank you for purchasing the Hisense 32H5500G and for taking the time to provide us with this feedback. We're so sorry to hear that your TV is moving slow and that you are not pleased with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. As it relates to the TV moving slow, ensure that it is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good, it’s a very good value. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don't understand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't learned all the bells and whistles yet as I'm not tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart tv and I am very pleased with the ease of set-up and quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in all conditions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my parents boat house. There is a lot of glare being outside even though the TV is covered from all weather. This gets very bright that you can view it in most angles outdoors. The Android TV built in was perfect as well so I didn't need an additional dongle to stream videos.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Laggy TV. Slow response time. Weird sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV constantly lags. We checked and double checked the batteries and the wifi connection. Even with remote a few inches away and directly in front of the senor there was a 6-10 second delay. Dialouge consistently drowned out by background noise, no sound settings to remedy like on most Smart TVs.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Ruth, thank you for purchasing the Hisense 32H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Remote Lags

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially happy to an android tv but was very disappointed in the remote. Takes about 5-10 seconds to respond. I even changed the batteries to Alkaline batteries as one reviewer mentioned and no improvements. Lastly, the microphone on the remote was nonexistent, didn’t work at all and I check all the system settings to make sure it was off. I did sign into my Google account to make sure that was not an issue. Returned the TV. Outside of this the Tv was good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Vegga, thank you for purchasing the Hisense 32H5500G and for taking the time to provide us with this feedback. We are so sorry to hear that your remote was lagging which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking this tv was going to be smaller than what it was but it wasn’t I was actually overall pleased with my purchase!! I would most definitely recommend this tv to others and hope they would give the same rating that I did!! Now it’s time to go shop some more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for quality tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my daughter. I can’t wait to see her excitement when she opens it. I love the smart features included on the tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad TV Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The channels do not hold or stay lock .Otherwise a nice T V.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    just4you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just for my grandson, and he loves it. no need 4 nothing else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for watching content on my deck. Wifi enables you to connect wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal of a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Best of all it works hand in hand with my phone. Cast, wired no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv overall is super slow. Whether you are turning it on or off, switching apps or channels, or even changing the volume, it takes a while to do it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Allie, thank you for purchasing the Hisense 32H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Best buy best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service speedy and very helpful. They didnt like most stores try and talk you into buying something you don't need

    I would recommend this to a friend