Customer Ratings & Reviews
- Model:
- 32H5590F
- SKU:
- 6374925
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the price, picture quality, and easy setup of the 32" Class H5500 Series LED HD Smart Android TV. They appreciate that it is a smart TV that works well for kids. However, some customers have experienced issues with the TV being slow, freezing, and having long loading times.
This summary was generated by AI based on customer reviews.
Good tv for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this this T.V for my parent's bedroom and so far it has exceeded their expectations. The set comes with smart features but it's is all lost with my parents-they barely know how to use the remote control, all they needed was a simple screen upgrade in their bedroom and so far no complaints.
I would recommend this to a friend- Pros mentioned:Size
Nice and cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the kids. Bought two of them nice and sleek
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Quality for the price. Good for small area .
I would recommend this to a friend - Pros mentioned:Ease of use
Good TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my sons room. Works well, easy set up.
I would recommend this to a friend - Pros mentioned:Smart tv
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV, easy to setup, great price and size!
I would recommend this to a friend - Pros mentioned:Price
Nice TV, nice price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price on this TV and it works great so far
I would recommend this to a friend - Pros mentioned:Picture quality
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use in my ABNB wonderful pic quality for the price.
I would recommend this to a friend - Pros mentioned:Smart tv
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv, good quality, and perfect size for bedroom.
I would recommend this to a friend - Pros mentioned:Price
Nice little TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice little smart TV at a very decent price.
I would recommend this to a friend Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our boys room. They had an older tv and the graphics weren’t displaying correctly for their video games. This TV has a great refresh rate and the graphics look fantastic. It’s also cool they can use their phone as a remote and they can watch all the apps without any additional hardware.
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect for kids rooms!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV! Great price and picture! We are happy!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for playroom. Lots of apps. Clear picture
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to for family. When you completely unlock it you can put anything u want in it. Unlock is a little but different the some android devices but if your advanced in these features it is simple navigation. After unlocked there is no need for cable. You have fast internet, tgen all tv is free
I would recommend this to a friend- Cons mentioned:Remote control
If I could give zero stars, I would
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv back in Dec of 2019 as a Christmas gift to my grandparents. They received the tv and went to set it up but couldn't because the remote's buttons wouldn't work. Hisense was contacted and sent out a replacement remote only for that one to not work either. Hisense was contacted again and sent out a part for the actual tv and later sent out a tech to install it. I randomly asked my grandparents how the tv had been doing and was told they had it sitting in the closet because it still hadn't been working once the tech came. I picked up the tv myself and took it home to see what was wrong only to run into the same problems. TVs remote was only powering on/off tv and changing the volume. (The remote accidentally picked up on my living room's LG tv and every button was working that tv just fine). Called Hisense AGAIN (1st rep didn't ask for any of my info, didn't do any "trouble shooting" immediately jumped to sending out a replacement remote after I'm thinking that can't be the issue). Somehow the call dropped *rolls eyes* so I called right back for the (2nd rep who asked for info, did troubleshooting, and told me it was not the remote, it's the tv not responding to the remote then she stated the tv was out of warranty and that repairs would have to be completed by an outside tech and told me to have a good day with no sympathy at all!) Talk about customer service!!!! So now I'm stuck with a tv that was NEVER able to even be set up from the first place. Complete waste of money! I've purchased all 3 of my LG tvs from best buy and knock on wood....several years later I've never had issues. I will never purchase from Hisense again!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Erica, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you're television was not responding to the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Regrettably, you Hisense television is out of warranty and as such, unable to complete any repairs on this unit. Please bear in mind that your unit had a one year warranty starting from your date of purchase. We suggest contacting a local technician or electronic store for repairs. If you had purchased extended warranty with your place of purchase, you may speak with them regarding your extended warranty. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Just an android TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big tablet basically. The only thing that was annoying was when I tried to log into HBOnow it never would ask for a log in so that was disappointing. Other than that it works like a monitor or tablet, you can stream to it or it can stream from the wifi
I would recommend this to a friend- Cons mentioned:Remote control, Speed
Didn’t know a 2019 TV could be this terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse TV I’ve ever owned. The sound is terrible; it fluctuates between soft and loud. Static is like listening to an old radio. It’s extremely SLOW! The remote control has well known issues. Look it up. Far too many buttons on it and you can’t use sense of touch to tell if it’s right side up. Lastly, there’s the search that keeps pooping up and it’s difficult to get out. Your show/movie will still play while you’re stuck in this stupid search menu.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kels, Thank you for your interest in the 32H5590F. We're sorry to hear that you are having an issue with the sound and the television lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset on the television by going to Settings>Storage & Reset>Factory Data Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Good enough, but slow response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow response time in navigating on the TV for smart features. Good enough for the sale price paid. Sound and video are fine. Also the AndroidTV OS is not intuitive to navigate either.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide a feedback about the television being slow when navigating the smart features. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Remote control
no instructions for remote or pause
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the bedroom, and since all i watch is hulu or netflix, it's good but I don't know how to pause the show or use all the buttons on the remote. No instructions with the unit.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions. However, the remote as the pause and play button on the right side with the pause /play symbol on the button. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To Best Buy .. thank you ! The tv is very good at a very good price . The person who took care of me ? Bless her ! I did not know what to believe and what not to believe. When I ask her a question the question in me was did she know as little about taking care of business issues than taking care of her own life ? It’s been a week since my purchase and I remember it well . Truly over weight, tattoos, the person didn’t appear professional in any way , so in the back of my mind I’m asking... is she faken it to make it ! May I also say it’s a shame we here in America are becoming this way ! Bless you ! Kerry l wolf
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kerry, Thank you for your interest in the 32H5590F. We're happy to hear that you are pleased with the television. We do hope you continue to have a positive experience. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Ease of use
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the price and easy setup but lost my apps after about a month. It won’t connect to my internet. I don’t have this problem with any of my other smart tvs
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 32H5590F. We're sorry to hear that you are having an issue with the television losing your apps. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com.
Thanks Again,
We look forward to hearing from you!