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Customer Ratings & Reviews

Your price for this item is $134.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 616 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the price, picture quality, and easy setup of the 32" Class H5500 Series LED HD Smart Android TV. They appreciate that it is a smart TV that works well for kids. However, some customers have experienced issues with the TV being slow, freezing, and having long loading times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 616 reviews
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for an even greater price! Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for my teenage son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv all tha apps my son is really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV with options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the value and has nice options for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no complaint about the Tv, working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my daughters room. Easy for her to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a small smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what we needed in the guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv!! I would buy this tv again and again!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant do wrong for that price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on bf at 80 bucks so nothing to complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, it is amazing smart tv. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv for my 10 year old. Great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this one sale durning black friday its not a bad tv especially for the price but it does take some time to load different apps if it has been on for a while. Would work great in a kids room or a guest room

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590Fand for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not gonna say much about this one. while the display was not bad at all the tv would never connect to the internet which for the most part felt like a total dismay this being my first smart tv

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your TV will not connect to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Creepy Apps, slow sometimes.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but some glitches. It has been almost a year and it takes longer to power up. Also has a Netflix observer app which is super creepy and I can’t delete.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you're TV glitches, regrettably, you're unable to delete any of the preinstall apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Cost effective TV for secondary viewing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great cost effective TV if you need a secondary TV. Being Android, its easy to cast your cellphone videos. This is not full HD but as i said, good for a secondary set.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Suyash. Thank you for your interest in the 32H5590F. We're happy to hear that you like the television. We would love to hear your opinion on how we can improve the unit.

      If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Cons mentioned:
    Google assistant

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE! TV advertised with google Assistant and chromecast built in. The remote has no speaker or google button to actually talk and use the feature. The "built in" Chromecast will only cast audio and not video. Called Hisense and was basically told what I already knew...the remote does not have a speaker and someone will reach out to ne within 24hrs. Gee thanks smh.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      We are sorry to hear about your experience with the 32H5590F, The unit can accepted both video and audio casted from compatible devices as well as work with a Google Home device for any assistant needs. Thank you for your interest in Hisense USA and if you have questions please give us a call at 1-888-935-8880. Hisense

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Came with the incorrect remote. Had to be shipped the correct remote. Chromecast keeps disconnecting. Apps don't always load on first attempt. Have had to reset to factory settings multiple times in 4 months to get it to work properly. Have another Hisense TV that works great so this was disappointing.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your television kept disconnecting from the chromecast feature and having trouble loading the apps. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Average product but great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product but great for the price, the memory is too limited (4GB) and the rom is freezing if you install various apps

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Romeo, Thank you for your interest in the 32H5590F. We're sorry to hear that you are having issues with the storage and the television freezing up. The storage can be expanded using a USB flash drive. Please perform a factory reset on the unit to aid in resolving the issue with the television freezing up. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 1 out of 5 stars

    Modest expectations and ultimately disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really disappointed with this TV. I wasn't looking for a ton of features; I knew what I was getting into in the budget TV landscape. But the TV has just been incredibly sluggish and slow. Booting from standby takes a noticeable amount of time, at least when compared to my TCL in another room. Even once it loads, there's still additional wait before remote input registers. This leads to regular frustration, since seeing the interface leads us to believe things are ready to go, and instead we end up seeing the TV try to catch up on previously entered button presses. Even once things have loaded, there's always a delay in getting commands to register. While a show or movie plays, the TV's slow to adjust volume – often a few moments pass before the adjustment happens. It's a similar situation when setting the sleep timer. It's an affordable smart TV and that has some appeal, but these are really basic TV functions that seem to be poorly implemented here. Based on my experience here, I can't recommend this TV nor do I intend to buy a Hisense again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that the you're television is moving slow and lags on when booting from standby. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, broke very easily when transporting it and their warranty sucked so bad I just tossed it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Dyson, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your TV arrived damage. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as an extra tv for outside. it works for the money. It sometimes try to turn itself back on.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that the TV will turn itself back on, please perform a factory reset by going to settings>>Device preferences>> reset. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense