Customer Ratings & Reviews
- Model:
- 32H5590F
- SKU:
- 6374925
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the price, picture quality, and easy setup of the 32" Class H5500 Series LED HD Smart Android TV. They appreciate that it is a smart TV that works well for kids. However, some customers have experienced issues with the TV being slow, freezing, and having long loading times.
This summary was generated by AI based on customer reviews.
Okay tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. After downloading some apps there was a noticeable lag that was really annoying
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Vero, Thank you for your interest in the 32H5590F. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough for a smart TV. Takes forever to load up the menus or transition into a different app.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dylberg, Thank you for your interest in the 32H5590F. We're sorry to hear that you are having issues with the TV being slow. Please try performing a factory reset on the unit. A factory reset can be done by going to Settings>Reset>Factory Data Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not the best but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ok. It gets weird when left on for long periods of time. But it was cheap.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kari, Thank you for your interest in the 32H5590F. We're sorry to hear that you are not completely pleased with the unit. Not to worry we will be more than happy to assist with making your experience better. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Okay
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not the best but I got it on sale as an open box
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Lauren, Thank you for purchasing a Hisense 32H5590F and for taking the time to provide us with feedback. We appreciate your feedback and review on the audio issues you're having, please go to settings>>audio>>advance audio setting and adjust the sound to your likings. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in black friday deal. I am getting back for I paid
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Lila, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your not pleased with the unit. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
No worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow. I honestly won’t recommend. It works with android phones. Unfortunately I have a apple phone I wasn’t able to do much. Beside that it runs very slow and takes for ever to get from one program to another and it requires constant update
No, I would not recommend this to a friendGet the non-Android TV version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Hisense products - that being said, this is an issue with the Android TV. I have the older version of the Hisense (2019) with Roku TV and I absolutely love it. I also have the Hisense fridge, they're a great quality brand but don't spend money on advertising so they're affordable. This TV glitched and lagged like no tomorrow right out of the box. I have an Android phone so I thought this may be great....trust the other reviews. First thing I've had to return to Best Buy. Sorry Best Buy but bring back the Roku TV ones, I bought a second of that kind from another vendor and it works flawlessly like I expected.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kateintx, Thank you for your interest in the 32H5590F. We're sorry to hear that you are not pleased with the Android platform and the television freezing up. We apologize for the inconvenience this has caused. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price a little slow booting up and switching apps.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with feedback. We're sorry that you are encountering issues with the television startup time having some delays. Based on the issues provided please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Glad it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was received outside on my deck and it started to rain when I got home. There was a HUGE hole in the box the size of a bowling ball. Thankfully it was on the back side of the TV and not the front screen. Plugged it in and it worked. Won't buy from Best Buy again to have it delivered!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, we apologize that you had that experience with your television delivery. If it is that you have any additional questions or concerns, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
slow op system processing and connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.operating system is awful. slow and lags all the time. click a button on the remote and wait a few seconds to process. constantly need to force stop or uninstall reinstall apps. would not buy again without a roku or fire.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We’re so sorry that you're experiencing a problem with the television moving slow and have to constantly uninstalling and installing your application. We take pride in making sure we produce high-quality, reliable television and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We recommend a factory reset by going to settings>>device preferences>> factory reset. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected], so we can find the appropriate solution. We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Smart tv
Better than exp for the $79.99 Black Friday price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.720P vs 1080P TV: Another reviewer stated this set (Hisense 32" H5590F) was really 1080P despite being advertised as 720P. I don't think so, when connected to my desktop it reported the native resolution as 1300x768, so mine is indeed a 720P TV, NOT 1080P. In settings my Roku was set to 1080P, but I believe that's because it was setup on a 1080P TV, For normal viewing distances at 32" 720P is fine (just about all 32" TV are 720P for this reason). Above about 40" 1080P becomes more important. I have a couple more of these set coming next week and will test to confirm the resolution of those also, but I expect them to also be 1300x768. When hooked up to my PC at the default 1300x768 I did notice the a tiny bit of the screen image is cut off on the left side and bottom of the screen. It such a small amount that doesn't really make a difference as far as watching TV or movies, and for the price paid it doesn't really bother me. Android TV: I wasn't expecting much from such a low price TV, but it works pretty well and isn't terribly slow as I was expecting. I audio and video is a bit off in a few apps a tried (YouTube, Vudu), but it's usually minimal enough to be ok unless you fixate on it. I wasn't expecting much, but it better than I was expecting. Not sure the image of the Android TV is as good as my Roku, but I didn't think it would be. At this price I see the SmartTV features as a bonus. There where LG and Insignia 32" models that cost $10 to $20 more but lacked the SmartTV features. So, with the Hisense your getting more for less. Test the Chromecast feature with my Android phone and it worked, also tested it with my Oculus Quest and it also worked. I was a bit surprised as some Android TV don't seem to work with Oculus Quest casting. It has google assistant, but no mic in the remote. You need a Google home device to use voice search/assist. You have to use the onscreen keyboard, no voice assist without a Google device. You might be able to by connecting it to your android phone, but sure about this and at this point don't care enough to look into it, as for my use it's not needed. Image quality: I find the image quality fine for the price. It's not the best but reasonable for a cheap TV. If you buy a dirt cheap TV and expect it to rival the costly big boys, you'll be disappointed. But if you have reasonable expectations when buying a low cost TV you're likely to be satisfied. In the end it better than what I was anticipating when getting the cheapest 32" TV I could find on Black Friday. The Extras: 2x HDMI 2x USB 2.0 (powered my Roku Streaming Stick+ just fine) 1x Digital optical audio out 1x composite inputs 1x headphone jack 1X Ethernet input Bluetooth (I paired it with my Sony BT headphones to test, and it worked) Most other 32" TV had fewer or lacked some of the extras (including SmartTV features) and cost more. NOTE: to pair with Bluetooth headphone you have to 1. be in Android TV 2. go to setting (upper right) 3. Scroll down to "remote & accessories" 4. Press on "Remote & Accessories" and it will search for Bluetooth devices. Bottom Line: This is a decent set at a good value for the price paid. It was abetter than I was expecting out of the cheapest Black Friday 32" TV I could find This is not what I'd want for a main TV, but for a secondary TV, spare room/office TV or some other secondary uses where you just want something cheap... this fits that roll nicely. The Smart TV features is a nice bonus for the price, and works well enough. In that roll I would recommended this TV.
I would recommend this to a friend not a fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the black friday price i guess its ok. regular channels work well with antenna. is not very user friendly and many apps did not play for me. returned and bought an insignia fire tv which was sooooo much easier to set up and works great
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hisense USA apologizes about the experience you have had with your 32H5590F, A software update may resolve the issues you are having with the applications. Please give us a call at 1-888-935-8880.
- Cons mentioned:Remote control
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote bad. TV is slow. I had to return it. At my time of purchase, there were no updates.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 32H5590F. We're sorry you were having an issue with the remote and the television lagging. We sincerely apologize for the inconvenience caused. These are not typical issues with our units. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Speed
Smart tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 6 months and tv is so slow I’ve just been dealing with it but all apps keep closing . Can barley even turn tv up
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kimberly, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you're TV is moving slow. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Frustrated!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issue with tv freezing up some times I have to reboot it when this happens I am slightly disappointed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your TV randomly freezes up to the point where you have to manually reboot it, this is no more acceptable to us than it is to you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not load or stream as advertised. Most of the time it doesn't even make a connection.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 32H5590F. We're sorry to hear that you are having issues streaming your apps and staying connected to the internet. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not for a primary tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a secondary tv, this will work. For a tv that is on most of the time, this is not the product to buy. Once the tv has been on for 24 hrs, it will freeze up. Turning it off does not fix the issue - you have to unplug it from the power source to clear it, which is generally a pain for a tv!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television freezing up. Please do a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Check your speakers b4 u cant retun
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good I recommend very much just turn it on and make sure everything is good
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you were not pleased with the TV's audio/ sound. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
I need to exchange it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with the TV. I NEED to exchange it. It was a Christmas gift for my little niece.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained about wanting to return the unit, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Don't waste your money by a samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give no stars its a ap tv but it so slow and you fall out of watching an ap to the home screen. I had to buy a roku to us this garbage tv and bb 14 day guarantee is too short never again ill hey a walmart tv than anything from bb again this is my 3rd smart TV and the last 2 are garbage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your TV is moving slow and apt out of the apps to the home screen. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team