Customer Ratings & Reviews
- Model:
- 32H5590F
- SKU:
- 6374925
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the price, picture quality, and easy setup of the 32" Class H5500 Series LED HD Smart Android TV. They appreciate that it is a smart TV that works well for kids. However, some customers have experienced issues with the TV being slow, freezing, and having long loading times.
This summary was generated by AI based on customer reviews.
Horrible TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV in Nov. 2019, and have so many issues with it. Ranging from it turning on all by itself to having to turn it off & restart it to get the volume to work. My biggest frustration is pausing a movie or a show to get a snack downstairs and come back to it playing because it unpaused itself!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you are having these issues with your television shutting off and restarting on its own. Please perform a factory reset by going to settings>>device preferences>> reset. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Worst TV I ever bought
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so mad about this TV - Every morning when I turn it on it takes FOREVER for the TV remote to respond. It's impossible to change apps, go to settings, reconnect the wifi. It literally takes at least 10 min for me to be able to watch a show. Don't waste your time on this TV and buy a Samsung or Sony instead.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mari, Thank you for purchasing a Hisense product and for taking the time to provide us with feedback. We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. With this particular issue there are a few of variables we would like to understand before offering a solution.
At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Tv audio bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible audio sound. The background sound over does the voices
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F. We are sorry that you are encountering the background sound over the voices. We appreciate that you have taken the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable television and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the issues explained about the television audio issues, we would like for you to perform a factory reset by going to settings>> device preferences>> factory reset. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Waste of $$
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yearning for a TV with google TV built in I got this. Big mistake. The computer is too under powered to run google TV. I freezes all the time. I ended up replacing the OS with just a chromecast.
No, I would not recommend this to a friendPure Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a good tv for 2 months and decided to shut off on its own and freeze. I bought 2 and 1 is still working for now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We’re so sorry that your television would shut off on its own and freezes as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy again. Freezes up and have to power off and back on. Sound goes out a bit. Hdmi ports go bad
No, I would not recommend this to a friendHaving problems with it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very upset with this tv. It does turn off without anybody pressing anything. And when it’s off it does come on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you're TV shuts off on its own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a good product. The TV go's off and it change channels all the time
No, I would not recommend this to a friendJunk tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 10 months of use. Glad I got the warranty!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that your TV stopped working after a few months, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received my tv. I am mad and dont want to mess with best buy anymore.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest with the model 32H5590F. We are sorry to hear about the experience you have encountered with not receiving your television. This is no more acceptable to us than it is to you and we completely understand the great inconvenience that this has caused you, but just to confirm have you tried contacting the retailer to see if the television has already been shipped? and also to check if the shipping address is correct with the order. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2019 and has worked flawlessly since> excellent sound and color.
I would recommend this to a friend - Pros mentioned:Picture quality
Great entry level smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Android TV interface is very nice. The interactions are a bit slower than the experience using the Shield TV, probably because the hardware is not as good. Picture quality is very clear. Download speeds are pretty fast, although installation times did take longer than expected. The only thing that bothers me is that turning off the TV totally removes it from Google Home until you turn the TV back on again. This does not allow me to be able to turn the TV on using Google Home, which is what I would like to do. All in all a good TV for the price. Much better interface and better speed than another Roku TV I purchased of the same size.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Google assistant
It’s a Cheap TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cheap TV it’s gonna give you HD quality (720p) but nothing more. It’s androidTV experience is pretty average. It advertises its google assistant but doesn’t come with the remote with mic so it’s useless but has plenty of apps except Hulu which cannot run because it is not up to date on software.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hisense USA apologizes about the experience you have had with your 32H5590F, and though a voice remote is not included in the package the unit is compatible with the Google Home app and Google Home Products. Please give us a call at 1-888-935-8880 to get the TV software updated. .
- Pros mentioned:Picture quality
Above expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use as my cell phone. Apps work great and had little trouble setting up. I could not get it to connect to my 5 ghz network but works fine with 2.4 ghz. Picture is really good, and this TV is 1080p resolution, not 720p as advertised. At $79.99, how can you not like this TV?
I would recommend this to a friend - Pros mentioned:Ease of use
Day One Super Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV today and it was super easy to set up. I’m very excited to have this in my house!
I would recommend this to a friend Clearly shows a picture that says Full HD...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not. It is 1366x768, not 1920x1080. Feel a bit like I was duped into this, but partly my fault, as the specs do say 720p. With the above said, I like it better than the Roku. It has Bluetooth (haven't tested), as well as the ability to decode h.265. That saves a lot of transcoding power on my Emby server. I installed Kodi on the TV, and it works great.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you are not please with TV picture resolution. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team