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Customer reviews

Rating 4.4 out of 5 stars with 294 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, describing it as wonderful and clear. The TV is also considered a great value for its price. Customers appreciate the easy setup process. However, some customers have concerns about the fluctuating volume and the lack of Hulu support, requiring additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV! There was only one review when I bought it, so it was a risky shot, but this smart TV had a few features that were better than the Vizio 39", so I decided to go ahead and buy it. Don't regret my decision. Even the size is perfect for my living room. The set up was very easy. Even the set up of my Roku was seamless (didn't even require to link the new TV). The remote has an INPUT button, so it is easy to choose TV or HDMI (where I connect my Roku). The settings even let you change the name HDMI 1 to whatever you want. I changed it to Roku, obviously. At first, I chose Store view instead of Home view because I read online the brightness was better. However, the Store view has an annoying banner at the bottom. I changed to Home view and then I adjusted the brightness one notch up. That was enough to get a perfect picture. 1080p is amazing! I wanted to know if I could also see Netflix without the Roku --through the smart features of the TV itself. It also worked just fine by choosing TV input and then clicking on Netflix on the remote. There are also Vudu, Youtube, and Amazon buttons on the remote. The remote is well designed and straight forward. No complains. I like the fact that the TV stays in whatever input you leave it when you turn it off. So, if I am watching Sling TV through my Roku and I turn off the TV, whenever I turn it back on, it will be exactly in the same spot. The sound is also amazing, much better than my old TV. I do not need to crank it up at all. I do not know if this TV will last many years or will break tomorrow, but so far, IT IS AN EXCELLENT PURCHASE. Strongly recommended.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Wow! Now "that" is the experience you deserve! We appreciate you taking the chance on us! Thank you for the awesome compliment! Hisense

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Really great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a TV and in this size range there weren't very many options. This TV had good ratings and I have to agree. It has a great picture and sound. It was easy to set up and has many nice features like Netflix and Youtube. The price was very good so it was a win-win purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for an awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s room, he needs sound to fall asleep. It’s really easy to set up. The picture is great for the price range, I recommend adjusting it and playing around with the brightness and color. Overall it’s a great TV for its price range.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Excellent choice! This is the experience you deserved. Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other smart TV's that are the same size that are double the price with the same picture and functionality. Great TV and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this television was well worth it. Love the easy access to Netflix and the great picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value secondary room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in deal if the day and have been completely satisfied. Picture quality is great and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up quick; great image, good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Small Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, full of color & life, easy to set up & use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture for the price and features are very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv when the screen is intact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, very easy to set up! Buy it elsewhere though. My tv arrived with a shoe-sized hole in the box. I figured it would be ok because the screen would be protected in the box. NOPE. The screen had absolutely nothing protecting it, and the left side was crushed in. I then had to shuttle it to the nearest Best Buy store, which is an hour away, and not get a replacement, because it was no longer carried in stores. I ordered and received the same tv from another online retailer, and lo and behold, the screen had a thick piece of foam covering the entire thing really well. Thank you, Best Buy, for selling me a used tv. I really appreciate it, and will not be back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good and setup was easy. The volume tends to fluctuate when changing from Smart TV app to regular channels. Definitely worth it and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Decent TV at Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my purchase. The sound tends to go up and down on its own a little, but other than that, the picture is clear, great size great price. I mostly use Netflix and Pandora. I love the option to use audio only I set Pandora and turn off the screen and have a giant sound machine at night. I wish I could use HULU with this system as well, and AnyCast is either not working or too complicated, as I have no way of casting from my phone to the TV. Maybe it just does not work with Apple phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy wifi connection, and components easy to add.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great resolution great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Lightweight. Great sound. Easy to use and rogram

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple. Easy set up. Very intuitive. I like the small frame the tv has allowing for a large screen inside a cabinet without taking up a lot of useless space with a thick frame. Also wa able to get rid of digital cable box and connect directly to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I am totally pleased with this smart TV. I love the easy access to you tube and the other WIFI features.The picture is excellent with sports and movies. I seriously recommend this model for anyone needing a TV screen of this size.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      We're delighted to hear that you're in love with our products! Thank you for the review! Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I didn't expect much but the picture quality is great and the apps are easy to navigate. Connects to the internet easily. Happy I got this and not the more expensive version. So far so good!

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you for taking a chance on Hisense! We hope you continue to enjoy the TV and let us know if there is anything we can do for you. Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set this tv up for streaming only, and couldn't be happier. Great picture and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Easy to use remote. It was easy to set up. Very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect for a 3rd TV for our basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television! It has a clear picture it’s very easy to operate!

    I would recommend this to a friend