Customer Ratings & Reviews
- Model:
- 39H5D
- SKU:
- 5865905
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, describing it as wonderful and clear. The TV is also considered a great value for its price. Customers appreciate the easy setup process. However, some customers have concerns about the fluctuating volume and the lack of Hulu support, requiring additional purchases.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Substandard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume doesn't stay , it increases. A white glow appears on dark screen images about the middle top. The very first week I noticed it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! Please call us at 1-888-935-8880 so that we can assist you with your television.
- Cons mentioned:Volume
At first, it was perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a gift for my kids room and at first all was good! The TV worked fine, except for the volume.. it had a lag. You turn it up to 5 but it would take some time to get loud.. no biggy though! After some months of barely using the TV.. my son started watching it a bit more and to our surprise, the TV just freezes and makes a loud beep! You can't turn it off, can't lower the volume, nothing! You must unplug it for it to turn off and try again.. this happens randomly and scares my kid.. very disappointing! This happens over and over, it's nuts!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Good price, bad color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got this, I was excited & the picture was great! But, since I bought this for another room for when the kids/grandkids were here, I didn't know until later that the green grass was now grey. I couldn't get it back no matter what I tried (back to factory default, etc). Too late to take back. It will have to do until I get something else. If someone has any suggestions, I'd appreciate it!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Nice tv but had to return it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife like to use headphones, when one of us wants to go to sleep. There is a headphone jack. But you have to have a long cable and it is a pain to unplug the cord and plug in. Also it would have been nice if there was Bluetooth on the TV. My older TV you could use wireless headphones. The volume would go up after you would change the channel. Other than that the TV had a good picture.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! We hope you'll consider Hisense again in the future. If you do, we're here to help if you need us at www.hisense-usa.com/support or by calling 1-877-465-3566.
- Pros mentioned:Picture quality
TV Speakers Had Humming Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture & features worked well but speakers on TV kept making a humming noise. Had to return TV & went with another model.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880.
simple TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as smart as other smart TVs. The technology was super old fashioned. Everything looked old. Eventually the "smart" part of the TV ended up not working. All the apps/streaming stopped working. Also the appstore had very limited options. After this i ended up getting a vizio for about the same price and was much happier.
No, I would not recommend this to a friendAverage tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Hdmis didnt always read the cords i used. So i had to return the tv.
No, I would not recommend this to a friendNot too Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get NETFLIX on this smart TV. We have tried every trouble shooting method available. Very frustrating. Bought this for my college age daughter for her apartment specifically for easy access to NETFLIX. This is a known problem with this TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! Please call us at 1-888-935-8880 so that we can assist you with your television.