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Customer reviews

Rating 4.4 out of 5 stars with 294 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, describing it as wonderful and clear. The TV is also considered a great value for its price. Customers appreciate the easy setup process. However, some customers have concerns about the fluctuating volume and the lack of Hulu support, requiring additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture is bright, but not all that sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not many choices at 39 inches, which is all that would fit in the cabinet. The picture is bright, but soft. The sound is OK at best and kind of low output from the audio output connection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price and having Netflix/Amazon right there in the tv setup. Problem was the tv would shut down 15 minutes into a show. I gave it a 3 star because Best Buy took it back without question and I was able to upgrade to a different set...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a TV to fit within a very specific space. Best Buy had two TV’s that whorls fit. The sales person was no help in differenating between the two TV’s. Value for the price but you can’t add apps like Hulu and the internet browsing is slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great until it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a TV that will get little use in our home. It was great out of the box. After having it a month it just won't turn on. I verified it is not an outlet issue. Back to the store this week to get a replacement. This was the first Hisense I have ever bought and it had great reviews hopefully it is an isolated issue.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That is unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 3 out of 5 stars

    Love the low price and happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will b so happy with thus present love tgge actual size

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    It was a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue we have had with the TV is that the volume doesn't go up until you turn it high up then it gets really loud and then you can turn it back down to the correct volume

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem I turn the tv on volume is low 1/2 later it’s blasting I need a receipt it’s under warranty still. It’s a hisense tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV is not very 'Smart'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom who doesn't need all the bells and whistles that come with most TVs. The main feature that I wanted was the ability to go online, however, I was very disappointed to find out that this TV is not compatible with the website that I wanted my mom to have access to so I had to spend more money and purchase a Roku for her.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall just average. Average picture quality and no very user friendly in picture adjusting. Limited apps. Ended up getting a Roku to add more apps as your limited to what you get with the tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No sling tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for us as we were unable to access sling TV through any means. Customer service was not very forthcoming on this issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one..didn’t work right out the box but so far the second one is still going strong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time this tv will randomly shut off and quit working. I have to unplug it multiple times to get it working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s “ok”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound goes up by itself every time about a minute after you turn it on, ap store is really limited.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing about hisense is my YouTube stop working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times the tv will make a loud beep and cuts off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light weight good resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is it makes noise when on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV works fine but not worth the smart function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good size and cheap! But I wouldn't consider it a good "smart tv." Some apps such as Netflix and Amazon video come preloaded with the TV, but you can't download other apps such as Hulu and HBOgo with it. You are better off getting a Roku TV.

    No, I would not recommend this to a friend