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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2410 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and good value for the price of the 40" Class A4G Series LED Full HD 1080P Smart Vidaa TV. Many appreciate its ease of use and lightweight design, making it a convenient option. However, some users express concerns about the limited app selection and the performance of the operating system. A few also mention issues with the remote control and available memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,410 reviews
  • Rated 2 out of 5 stars

    Not a great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my bedroom but I did not like the picture quality so I returned it. It may be good for other purposes.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Meh......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't support HULU and the sound is really bad. Had to buy a Fire Stck to get HULU. Great Picture.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DavidR, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Never used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. The TV was dented at the top corner of the screen. Never set it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading Product Image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV seems fine, haven't used it much, but I just wanted to leave this review for whoever created the product page on Bestbuy. One of the images shows the inputs/outputs, and shows an ethernet port. But if you go to the specs there is no ethernet port. I did not realize this until I mounted it on the wall and went to plug in the ethernet cable. I have a good wifi signal so it works fine, but I would have preferred a direct connection.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ChrisG, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We apologize for the misinformation, regrettably this model does not have an ethernet port. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Overall Great Loft TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this TV in the loft. It is the family television where we watc family movies and plat family games on the Swtich. L

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be mindful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of your purchase. This tv is very very sensitive to touch you better be careful one false move and bye bye tv

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Kwally, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. It's not Smart. Can't add apps. Whatever apps are on there is all you get.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Kris, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!”. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great overall the tv doesn’t stay connected to the internet and looses the picture every time

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi SherriaC, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that your TV is not maintaining WIFI connection. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Now need to buy a fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have Hulu no way to download it. Now we need to buy a fire stick

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi BriannaJ, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible operating system, slow and keeps on jamming and turning into a black screen

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Ammar, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t download Hulu or sling not good. Not at all not good

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DeniseFarley, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics and the new VIDAA software! It operates just as seamlessly as the other software systems. All of my favorite apps operate smoothly!

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv I ever bought. Can’t get apps. HBOMAX. SHOWTIME. STARZ. Horrible

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi BethS, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently well. Does seem to be glitchy. Will lose sound but a quick reboot fixes this. Apps also crash frequently

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi OmarA, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is glitching. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had difficulty setting up..sound is a little off, sounds like the people are inside a box. color is sometimes very light

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i just wish it had hulu bit besides that there is not any problem with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not terrible, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works for what I need. But, the constant screen dimming on its own is super annoying. I've tried everything and switched settings to get it to stop, but it still persists. One app will be just fine and bright, the next super dim and you can't see anything. (It's not the show, tried several different shows). Also, downfall you can't download Hulu or HBO max. Which are two of my main apps I use.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KimberlyM, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that you are having screen dimming issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. In regard to Hulu and HBO max, we are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Dead pixels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the product was a great deal. For the first week it was great. Now there are dead pixels already.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Sstan, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with this feedback. We are so sorry to hear that your screen has dead pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not a good choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality and the remote stop working two days after I got the tv

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EricD, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that the remote stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Vidaa is not the greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personaly. vidaa is not the greatest ui or anything. it's absolutely horrendous

    No, I would not recommend this to a friend