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Customer reviews

Rating 4.3 out of 5 stars with 2410 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and good value for the price of the 40" Class A4G Series LED Full HD 1080P Smart Vidaa TV. Many appreciate its ease of use and lightweight design, making it a convenient option. However, some users express concerns about the limited app selection and the performance of the operating system. A few also mention issues with the remote control and available memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,410 reviews
  • Rated 2 out of 5 stars

    Can’t download all apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with this one. Wanted something cheap to stream on our deck.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DonaldK, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little sad I can’t screen mirror this tv with my phone

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JennyleeH, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. This TV has a built-in Anyview Cast, through which users can cast contents from mobile devices to TV screens. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Poor Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was ok but the audio quality was sub par.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DanW, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Missing legs remote and everything except panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box but it was mentioned that non essential parts will be missing. It turned out the package is missing legs stand remote everything. Only the display part is present. Also remarks on the open box label was only mentioning residue as the status

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Vivek, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that the some of the parts are missing. Please contact BestBuy for further assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Poor experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary poor quality would never buy that brand again had a crack in the screen an i have total tech an they wouldn't exchange it or even help me they was vary rude not happy with my experience with that store an im thinking about not ever buying from best buy

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Bthomas, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact Lowe's to file a claim; I'm confident that our partner at Lowe's will take care of you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    I wouldn’t if I was you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it! No Hulu on it makes me wanna just give it away. I guess I should have known it was gonna suck with 100$ price tag. Figured I could atleast screen mirror Hulu from phone to it but even that wouldn’t work.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EdwardN, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont come on, brand new out the box!! I purchase it as a gift for my son bday, ordered online and had it delivered. Been trying to contact BB to grt no answer.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been unsatisfied with a Best Buy purchase, but this TV is trash. Horrible picture quality. Very slow to load movies. Constantly buffering. Unfortunately can't return cause I threw away the box.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JanM, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Never buy this brand again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible tv lagged a lot and was a horrible impulse buy returned it with in 2 days of using it never buy cheap you get cheap quality learned my lesson

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Tony, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with this feedback. We're sorry to hear that your TV is lagging, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    HULU app not supported

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does not support HULU app …. so I returned it

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi GaryK, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Wrong tv spec.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return tv the stand width is 32 inches wide not 22" as listed in tv spec.This is a best buy mistake

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EdwardF, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with this feedback. We apologize for the misunderstanding. The TV Stand Width (W × D) is 31.7 × 7.2 inches (806 × 182 mm). If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Cannot download Hulu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What tv can’t get Hulu without a third party device? Picture and sound are the worst quality it comes

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Connor, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture or sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Purchase with no regrets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense was a great purchase, we have it in our breakroom at the job and its a perfect fit for where it is. TV looks great, the colors are vibrant and the apps that we need are on display or on the buttons of the control. it has great sound and all around a great investment at a great price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead pixels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv as blackfroday deal for $99 had deadmpixels when i plugged in

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Cvelasco514, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that there are dead pixels on the screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Not a 40"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the sizes it says on the box and doesn't lat you add apps

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi AdrianR, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. The Actual Screen Size (Diagonal) is 39.5 inches, and the Screen Class is 40 inches. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Will not run HULU

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a TV that does not run HULU? I mean have they not heard of it?

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KenK, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Worst tv don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv to buy.Best Buy has the worst customer service as well!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ErikH, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags, sound and picture are just okay. Should have returned it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 40A4GV and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Jimmy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was easy to set up and it automatically connected to the WIFI. It has a beautiful picture and the volume sounds really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The quality is great for such a low price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up with my Firestick. I have received a few messages about storage being full from too many apps, never had this on any of my other Smart TV’s, but it appears to have been easily resolved.

    I would recommend this to a friend