Customer Ratings & Reviews
- Model:
- 40H5500F
- SKU:
- 6403993
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price for what you get. Okay features. Probably would go with something better next time.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tanya, Thank you for your interest in the 40H5500F and for your feedback. We're sorry to hear that the unit did not meet your expectations. We do hope you grow into liking this unit the more you use it. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Speed
Very slow and malfunctions often
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this tv runs incredibly slow. And it’s not WiFi related. I’ve tried resetting this model multiple times, and removed applications from the Home Screen. It will still stall when scrolling through, and sometimes it will freeze on a frame during a show and I’ll have to restart the tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hp1991, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with this feedback. We are so sorry to hear that your unit runs slowly. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Hisense 40in tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv has a delay with the remote buttons but other than that its not horrible.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ashleigh, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the audio, when i play music the bass is goes pretty hard
I would recommend this to a friend- Pros mentioned:Picture quality
Good for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good for the Price.. Picture quality is really nice for a Android Tv under $200 dollars...
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Trisha, Thank you for your interest in the 40H5500F. We're happy to hear that you are pleased with the television we do hope you continue to have a positive experience. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Last chance for right size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it odd that it was made two weeks before it was no longer being sold. I love it and its size. The hdmi setup required some tweeking with their input channel button to add game console, but rest worked well. The support people were good.
I would recommend this to a friendGreat do the value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv for its price. Only thing I would say it’s a little slow on the remote commands but other than that it’s great
I would recommend this to a friend- Pros mentioned:Price
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for the price. Will serve its purpose which was for the kids cartoons.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Liz, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Does seem to have a delay in turning it on. it is not instant.
I would recommend this to a friendIt's an okay tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Could be better. Google search don't work. But other than that..its a good
I would recommend this to a friend- Cons mentioned:Response time
Long Delays + Channel Jumping = Bad Experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv after I cracked the screen on our Smart Samsung. After only having it for 5 months we GAVE UP ON THIS TV! Maybe we got a lemon, but the delays were awful - turning on, changing channels, turning off....even the volume. It would literally take 5-10 seconds for the tv to register what we were trying to do. At times the tv would skip to another station on its own! Very frustrating. I'll stick with the Samsung or LG brand in the future (actually we were fortunate that my mother-in-law gave us her NONSmart LG since she upgraded her tv - plugged a Roku in the LG & we're back in business - no more frustrations). Our kids have asked for this tv in their bedroom but seeing as they are relatively impatient, I don't think it's worth the complaining they'll do!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We are sorry to hear that your unit has delays. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Buy a Better TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked good... at the beginning. I bought this TV for my bedroom to fall asleep to. It worked better than me previous TV. My previous TV used a proprietary OS, couldn't download some streaming services, and would turn off randomly. After about 9 months this one stopped being reliable. Sometimes it will just turn off on its own just like my last TV. Other times it will just close the program while I'm watching something. I was hoping this TV would be better and last compared to my last TV. A friend has a Hisense TV and has had no issues so I thought I would give it a try. But, I got what I paid for. I have already tried restarting the TV, unplugging it for 5 minutes to clear the residual memory, resetting to factory, uninstalling and reinstalling the streaming programs, logging off and back on to the streaming programs, updating everything possible, using WiFi, and using Ethernet. Alas, all of it to no avail. The only thing left is to change to a different TV from a reliable brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you've encountered this issue with your unit. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Factor in the beginning of the year and all the rise in Covid cases. I unfortunately got Covid however thankfully I had this TV in my room to keep me entertained great purchase!
I would recommend this to a friend- Pros mentioned:Picture quality
Vision
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. The legs are cheap thin plastic & very wobbly.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you're not please with the TV legs/ stands. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Hisense 40' smart tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids. Decent tv. It lags a little bit at times but other than that an ok product.
I would recommend this to a friend- Cons mentioned:Response time
Good TV for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, slow to react to remote commands, needs to be restarted occasionally.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alan, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your TV is moving slow which resulted in you restarting the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Good tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv for the price not 2 crazy purchased it for my mom and she likes it.
I would recommend this to a friendIt's been great for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth connectivity is why I got this and it hasn't disappointed. Now that I’m able to connect my Bluetooth sound bar to my TV, I no longer have to worry about whether or not I can hear my adult videos at a decent level.
I would recommend this to a friendNice TV!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice TV, but was a bit hard to set up. Directions were vague. Fine tuning the color was difficult.
I would recommend this to a friendGreat tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television but the remote eats up batteries really fast.
I would recommend this to a friend