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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 568 reviews
  • Rated 5 out of 5 stars

    Perfect Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems!! Had for a year already. Great for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Floor rep was very helpful. Quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked really good in store but not so good at home. There just wasn’t much detail in the screen so I struggled to look at it while gaming (ps4). I ended up returning it for the 43” Samsung. It was also extremely bright to the point it was kind of hurting my eyes. Although I will say it’s not a terrible tv if you’re on a budget. I’d say look into the Visio or tcl for the same price first.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Bborland333, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We're so sorry to hear that you were unsatisfied with the picture, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great Service and product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered within time -of my appointment. Delivered and set-up by a very nice and professional person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of this name brand before but it seems to be of good quality. I've enjoyed using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and she loves it! Great tv especially for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. I absolutely love the Brand. We have a total of 3 t a now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and pixelation and easy on the eyes when viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV has all the apps that I like and enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the bedroom. Will also use it on the patio sometimes. The clarity is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rv for a great price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present for my parents, for their bedroom. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price but sluggish ux

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and you get android features. But very sluggish once you turn on the tv - long boot time, many times lag between what you press on remote and it actually happening on the tv

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your TV is moving sluggish and take some time to start up. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv and very happy customer Great price and great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. I wish tvs still used remotes that light up tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase tv and computer from Best Buy. The quality and savings is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little smart tv for spare room or kitchen area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my son to his room I just redid and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    sound quality issues.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is terrible, sound rumbles a lot, interface is good, picture is pretty good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Justin, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV for our patio. Was easy to set up and very happy with our purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not going to buy this brand again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very buggy. It streams very well and I have no problem with video. It's the OS and or firmware problem. About 25% of the time there is a lag trying to navigate through menus. And at least once a day I have reboot it. Not just turn off and back on, it requires me to unplug TV for 30 seconds then plug back in. Then it runs fine for several hours, then back to lagging. Sometimes after pushing a button on remote, it takes 30+ seconds to respond.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello charlesscrimpshire, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We’re so sorry to hear that your TV lags when operating the menus. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooddddddddddddddd

    I would recommend this to a friend