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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 568 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV I really like the relaxing videos in music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Nights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest grandson really likes looking at his movies on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech products! They made my son very happy for Xmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price. Quality of the image is pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy I purchased this TV!! This is my first Android TV & I’m very impressed!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value TV, love the functionality of a built in chromecast. TV is a bit laggy, and remote is not backlit. Sound quality is ok. But for the money it is good value.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Dukey, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    This TV is OK I don’t like how you don’t get that

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is OK I don’t like how you don’t get that HD feel to it I don’t like the app set up But it was great for the price alone

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Tianam, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! The young lady who helped me was very good at helping me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming. Prefect chrstmas gift for our son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Kids dropped it twice and it’s still in perfect condition!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV , disappointing 35.6 inches wide ( frame)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not 39.8 screen width ! Is barely 36 inches all the way to the frame . Just think is wrong to be that deceiving . Unless I get a good reason for this will never buy again !

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the 40H5500F. The television is measured diagonally and not horizontally. We do apologize for this misunderstanding. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    cam16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good experience at Roanoke and colonial heights stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the office. I like the android OS and the options are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD TV for the value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. For the price it’s awesome. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister absolutely loves this television. She is able to get netflix.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Remote failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but after a week the remote isn't functioning at all. Replaced the batteries several times and that didn't help.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Junior, Thank you for your interest in the 40H5500F. We're sorry to hear that you remote has stopped working, this is not a typical issue. Not to worry we will be more than happy to have a replacement remote sent to you. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Patio TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the outside patio. Wifi works great from such a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new tv and this one is perfect for her toom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is pretty great. I gifted it to somebody and they really enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality brand is new ,good to make me satisfied with my purchase

    I would recommend this to a friend