Customer Ratings & Reviews
- Model:
- 40H5500F
- SKU:
- 6403993
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. But a far as picture, it’s not much better than my old 760hz tv. A pretty good value for the price paid though.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry you're not pleased with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Do more than I thought. Good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already recommended this product to family and friends.
I would recommend this to a friendI love my TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv, it's beautiful and super practical
I would recommend this to a friendNice TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to my Dad for all his help with my office space.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality and picture clarity. I would recommend
I would recommend this to a friendNo Internet Access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this "Smart" TV for anyone that is looking for easy, no worrying Smart TV capabilities. Ever since I bought this TV, it has never allowed me to access the Internet in my home. I have tried 4 different Wi-Fi connections and 1 Ethernet connection, all in my home, and I can never gain Internet access to watch the streaming services/apps. The Wi-Fi and Ethernet, it says on the TV, do successfully connect to the TV, but it also that it doesn't have Internet access. The message I continue to receive says: "No Internet Access". But, everything else in my home that needs the Internet connects to my home's Wi-Fi with ease. Including, 2 Smart TVs (That are not made by Hisense, thankfully) are able to access and use their streaming services/apps with no issues. Also, the HDMI slots in the back of the "Smart" TV are too close together and makes it unable to fit an HDMI plug in both slots at the same time, which just shows you the poor quality with Hisense products are made. I have an Amazon Fire TV stick and an HDMI cord to the cable box for my cable TV service, and I have to go behind the TV to unplug one so that I'm just able to use the other.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you're not TV is not connecting to WIF either wirelessly or via ethernet connectivity. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Our 4 month relationship
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really gd till four months in now apps crash while watching shows tried clearing cookies Nd cache but still having issue
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Excellent TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent home delivery. Good value
I would recommend this to a friendGreat experience from ordering to pick up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great For the spare bedroom and price was right.
I would recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool and simple tv. Price wasn’t so bad either.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got new tvs for my kids rooms and they love them.
I would recommend this to a friendTv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. And the curbside pick up was great.
I would recommend this to a friendWon’t regret it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv you would love it!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendTv overall was a wonderful Mother’s Day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv glitches more than I would expect still it’s a good beginners tv for someone who isn’t used to a smartv and my mother enjoys it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Shonte, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your television glitches. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to settings>>device preference>>reset. If this does not resolve the issues, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Will not connect to hidden WiFi network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV will not connect to a hidden WiFi network. HiSense technical support is non-responsive.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ecoman, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We are sorry to hear that you are unhappy the unit will not connect to a hidden Wi-Fi network. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Speed
Dont buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this TV. It is slow, won't pickup cable channels, black screen for a long time when turning on and in between ANY platform, like sling or prime video. Its hesitant to switch inputs, and I dont try anymore because it screws everything up. Im sorry I bought it. It's a big paperweight.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 40H5500F and for taking the time to provide us with feedback. We're so sorry that you're television isn't picking up any channels and also delaying in switching inputs. Please perform a simple troubleshooting steps to assist with the issues you're having, please go to Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Ok T.V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough, have had some issues with the audio had to connect to my echo in order to get decent sound.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jewlz, Thank you for your interest in the 40H5500F. We're sorry to hear that you are having an issue with the audio connecting to your echo. We do hope that you are no longer having this issue. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Speed
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks! Bought it for my daughters bedroom and it’s extremely slow and doesn’t load half of the time. I wish I could return it to Best Buy but they told me it’s been over 30 days! I do not recommend this tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Does the job for bedroom tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine - does the job for our bedroom tv. Woudn't recommend for a main living room tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good software bad hardware. Tcl also makes android tvs. Those would probably be a better buy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dillion, Thank you for your interest in the 40H5500F. We're sorry to hear that you are not pleased with the television. Not to worry we will be more than happy to assist with making your experience better. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880,
We look forward to hearing from you!
Harley with the Hisense Support Team