Customer Ratings & Reviews
- Model:
- 40H5500F
- SKU:
- 6403993
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
Wierd Spooky Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Kept On Going On By Itself Very Wierd ..I Have Had Plenty TVs In My Days An Not Once Has One Ever Did That! Different Times It Would Go On..So Definitely This TV Went Back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Betty, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We’re so sorry that television kept powering on by itself, we take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We're so sorry that you had ti return the unit. If in the future you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
usb not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the USB port does not work and I bought two and both came out the same .... I used 3 different brands and only one captured it but did not reproduce anything
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that the USB port is not working on your television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don’t get android smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv will not hook up To my cable streaming. I called and. They stated I have to get a different kind of smart TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Asia, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We’re so sorry to hear that your cable streaming service is not available for the Android TV platform. Please continue to check with your cable provider to see when this service will be come available. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Waist of money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 6 months & it went from freezing, to turning on & off by itself to now completely stop working
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nani, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We're so sorry to hear that your unit is no longer powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Google Asst did not work. TV too complicated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hours on phone with Hisense tech support. Did not call back when scheduled. Emailed directions for ME to do a firmware update.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Diane, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your google assist didn't work or is too complicated for you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. The issues that you are facing a software update is most suitable to resolve the issue. . We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So laggy not worth the money. Spend the extra $30 to get a smart TV that doesn’t lag on every click.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your unit is being laggy. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Hi-sense AndroidTV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That tv kept on turning off by itself. I couldn’t figure out why it was doing that so I took it back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Joshua, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We’re so sorry that TV kept powering off on it's own which resulted in you returning the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Never experienced the quality and function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received broken. Screen and missing parts that why I return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Alma, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with this feedback. We're sorry to hear that your TV was broken when you received it, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty in blue tooth setup and lousy tech support.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We’re so sorry that you're having difficulties with setting up your Bluetooth. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not a good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this tv and order a different brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dees, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We’re so sorry that you had to return you’re television, If you in the future you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Nice TV apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price nice quality picture I would definitely recommend it to a friend
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for a few year I enjoy the picture quality while watching my favorite shows.
I would recommend this to a friend Good for this price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv been working fine . It was my first of this brand but it works phenomenal and have plenty of features.
I would recommend this to a friend- Pros mentioned:Ease of use
Hisense 40 in Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first ever brand new TV that I bought it was extremely easy to set up didn't have to do anything but turn it on and tell my phone it was okay to set it up
I would recommend this to a friend Lags after time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV almost 4 years, after about 2 it started lagging and now the picture is permanently black & white
No, I would not recommend this to a friend- Pros mentioned:Price
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits every need I was looking for and at a great price.
I would recommend this to a friend WARNING wrong VESA information.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The specifications state the VESA Wall Mount Standard as 200mm x 100mm. In fact it should read 100mm x 200mm. I spent an hour online looking for a wall swivel mount that had VESA standard of 100 x 200 and finial ended up making an attachment to the main plate that screws into the TV.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 40H5500F. We're sorry for the inconvenience this has caused. We do apologize for the inconvenience caused. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Response time
Not the best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this tv for us last year and since then it’s ok. Turns on and off by itself. Take forever to let me click anything, if it even lets me. It legs. Works when it wants to.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Lisa, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your television would shut off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Audio synch issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took delivery on August 20 and finally got the stand (not from Best Buy) and got the tv up and running a few days ago. From the very beginning, the audio on Channel 5 (and a couple of others) has been out of synch. I've tried every combination of audio on the tv and the DVR that feeds it. I've gone to Spectrum and gotten a different DVR and HDMI cable, thinking maybe they were the issue, but the problem is still there. I'm at my wit's end trying to fix it. At this point, I'm ready to just chuck it and take a loss on it. It's driving me a bit nutty.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Bill, Thank you for your interest in the 40H5500F. We're sorry to hear that you are having an issue with audio sync on this television we sincerely apologize for the inconvenience this has caused. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Remote control
Don't buy this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv at the end of January, cant down load spectrum app, grand kids lost remote and now with the universal remote, i have to turn tv off for about 5 minutes then turn it back on to get to the home page. And just now i had to unplug the tv to reset it because the on/off button on the tv wouldnt even turn it off. Save your money and buy something else.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Roxy, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your unit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.