Customer Ratings & Reviews
- Model:
- 40H5500F
- SKU:
- 6403993
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
DON'T BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a total piece of junk it freezes and pauses all the time. It slows down all of the devices in my home the sound is horrible it sounds like the speakers blew out on it. It seems like it was used and returned and was being sold as new and now I'm stuck with it because i don't have the box but i have the receipt because the cashier said he would need the box so he could resell it again. First and last time. I do business with best buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry the TV kept freezing up and the audio issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Cheap for a reason
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality isn’t very good. The apps lag. The tv disconnects from casting often. Overall not a good product
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ash, Thank you for your interest in the 40H5500F. We're sorry to hear that you are having a few issues with your unit. In our experience performing a factory reset resolves most common issues. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Don't lose the remote!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't lose your remote!! This TV will only turn on. Everything else is controlled by the remote. When trying to order a new remote, it is on "back order." Upon checking on order, a new "in stock" date is given! Customer service is a waste of time!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 40H5500F. We're sorry to hear that you lost your remote. We're sorry to hear that you are not able to get one to purchase.
Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Avoid at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage TV. Horrible picture quality, oversaturated picture, terrible speakers, incredibly laggy and underpowered, wifi range is terrible and remote batteries last a couple weeks before needing to be replaced.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that the television's picture quality and sound is not what expected, also that the television lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ive ever had. Slow reaction to the remote. Voice remote doesnt work. Blue tooth devices dont stay paired. There is no spund modulation. Its either too quiet or too loud. I hate it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Amanda, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We are so sorry to hear that your TV is slow to respond to the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
not worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy it had tv for 2 years after i bought the extend warrantly it breaks 2 weeks after the warrnty was up spend a little more money worth it in the long run tv wont even power up
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 40H5500F. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant do anything with out the remote like turn the volume up or down
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Robert, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. If you are unable to locate your remote, please contact our parts and accessories team, Encompass, at 1 (866) 779-5154 or go to https://hisense.encompass.com/. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a piece of crap it’s not very easy to use would not recommend this it’s a waste of money going to return it tomorrow
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sman, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you're not please with our product. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team