Customer Ratings & Reviews
- Model:
- 43A6N
- SKU:
- 6579762
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the 43" Class A6 Series LED 4K UHD Smart Google TV (2024). Many also appreciate its affordability and the functionality of the Google TV operating system. While some users mention minor issues with the remote control and the refresh rate, the positive feedback on picture quality and value for the price outweighs these concerns.
This summary was generated by AI based on customer reviews.
Broke within 1 month.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered on schedule. However, I did not try to set it up until a month later as I was house-sitting a relative's place while they were out of town (three burglaries on their street in the last month). When I powered it on for the first time, with the plastic protector screen and everything still on, I saw it has a crack which is causing horizontal lines and makes it unviewable. It's now out of warranty. Either the delivery service was too rough with it and/or the TV is extremely fragile. I hope there can be some resolution as I was looking forward to enjoying this TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 43A6N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Great picture when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just over a year, started having problemss turning power on, had to unplug for 60 seconds and reboot regularly. Menu is clunky and slow to respond. There is now a two unch wide vertical line in the middle of my screen and an annoying flicker. You get what you pay for. Hisense is garbage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JohnnyB, Thank you for choosing the Hisense 43A6N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Worst customer service ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, I unpacked the TV and installed the stand legs (on a carpet). When I turned on tv, the entire left side was full of vertical lines. I repacked TV and went back to Spring Meadows store. The store manager said that the way I took the TV out of the box cracked the screen and since I had damaged the TV, I was ineligible for a refund. If merely taking it out of the box could damage the screen, there should have been a warning on the box. My last purchase at Best Buy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnT, Thank you for choosing the Hisense 43A6N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was good but it would not allow me to download a lot of apps such as Spectrum TV, ABC, NBC and others. At one point I was able to cast from my phone to the TV so that I could stream the Spectrum app by casting it but then that stopped working all together.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 43A6N and for sharing your feedback with us. We are so sorry to hear about the experience you had with your purchase. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
DO NOT Buy !!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars = JUNK !!!! 1st TV gone after approx. 18 mos. Replacement gone after 6.5 mos. BB says to call manufacturer still under 12 mo. warranty. BB no good they know this brand has short life but continue to sell it. Need to shop elsewhere and buy better brand of TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43A6N and for sharing your feedback with us. We are so sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.