Customer Ratings & Reviews
- Model:
- 43A7N
- SKU:
- 6577006
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, color accuracy, and value for the price of the 43" Class A7 Series LED 4K UHD HDR WCG Smart Google TV (2024). Many also found the setup and ease of use to be positive aspects of the television. However, some users experienced issues with the remote control's responsiveness and the user interface's occasional sluggishness. Overall, the positive feedback on picture quality and affordability outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and what it has to offer fit perfectly on top of my dresser
I would recommend this to a friendBest Buy Customer Service is a JOKE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Funny you should ask about a product that you were never even able to ship. My wife and I went to the local store and picked out this TV to go in our RV. On the day it was supposed to arrive I checked online and it appeared it had not shipped. I was never informed that it was not shipped. I opened a chat and the agent couldn’t explain but assisted in getting it expedited for reshipment. She opened a case number to track the issue. Well guess what, the second order never shipped. No explanation and no communication that it didn’t ship. But no TV ever shipped and all of the communication was one way. ME asking questions with no answers. I then called and talked to someone in your offshore call center. They had no answers but said to give them 48 hours. We are now talking 2 weeks after we went to the local store. Guess what, I never got a call back and no explanation. I just got an email saying a refund had been issued. One of the poorest experiences I have ever had with any company! So, we ordered a new TV from another company and it was delivered as promised. Next time I will start with the other company and never deal with Best Buy again. Sad because Best Buy used to have good customer service.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KennethW, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
- Cons mentioned:User interface
Hisense 43”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this brand. Hated that I had to log in with google.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good value, decent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense TV's have come a long way. This TV was the perfect TV for my office.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered very fast. The setup was very simple and the tv works great.
I would recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over a year and failed. I purchased this for my step-father that had recently almost died in a motorcycle wreck. He has basically been bedridden for over a year. Very sad that a tv conveniently fails just after the warranty is up.
No, I would not recommend this to a friendHisense makes great sense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, simple, loaded with Google Tv features.... a fantastic replacement for a bedroom tv...
I would recommend this to a friendGreat TV…No Xfinity Stream App Compatibility
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appears to be a great TV, however, in hind site I would not have purchased as there is no app for Xfinity Stream. Still trying to figure out a way to get my xfinity channels on this TV thats in the garage. Makes absolutely no sense to me at all!!
No, I would not recommend this to a friendGreat for dorm rooms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality perfect cake my son’s dorm room. Highly recommend
I would recommend this to a friendSTAY AWAY!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible tv. most of the settings say "this feature unavailable" cant change the screen ratio it stays at 16:9 permanently. im returning this tv and it will cost me over a half a day driving to traverse city and 23$ in gas. im so angry i even canceled my best buy visa card, i got a loan to pay off citi bank(best buy) capital one and the worse credit card of all rime DISCOVER
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you so much for your feedback about your experience with the Hisense 43A7N. We completely understand your point about aspect ratio adjustments. Most streaming apps, including Netflix, restrict TVs from altering the aspect ratio to preserve the filmmakers' original intent. This ensures content is displayed exactly as intended, but we recognize it can sometimes feel limiting. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works terrific ! I am glad with my purchase!
I would recommend this to a friendGood Deal, Bad defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. The only problem was this one had a factory defect, a bright red pixel in the middle of the screen. If not for that I would recommend.
I would recommend this to a friendConsumers cannot rely on availability displayed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not order this TV for shipping expecting it to arrive (as of 05/13/2025) by 05/21/2025. After spending two hours on the phone today about a previously delivered defective model of this TV, I was finally informed that this model is backordered, with no expected delivery date. By their representative’s own admission, the Best Buy web site cannot be relied upon as to product availability or delivery. If any product you order is not ACTUALLY available, despite what the site represents, your order will just be cancelled, without giving you any options. And don’t expect for your return to be credited immediately. What a scam! My last transaction with Best Buy. Not a consumer friendly site.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in delivery, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
It gets a lot of work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the bedroom but it gets a lot of work it disconnects itself from the internet
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We are so sorry to hear that your unit is disconnecting from your WiFi. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Received a used tv when paid for new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for my kids for Christmas. The first setup went great. The second tv when opened was clearly a used tv in a sealed box. The plastic had been removed from the face, the remote had batteries in it, and the screws for the legs were screwed into the bottom of the tv already. I set it up and it seems to work fine, however when you pay for a new tv I would expect something new. I contacted Best Buy customer chat and they could only recommend returning the tv which is a major inconvenience. I would have been happy with extended warranty or open box price but they could not do that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ScottH, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. While we, as the manufacturer, may not be directly involved in the delivery process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from best buy. They sent me the wrong TV and refuse to take it back. I have been getting the run around from customer service for weeks and the store refused to issue a replacement. I have proof because the picture FedEx sent to confirm delivery shows a box for a Toshiba 7C not a Hisense 7A. At this point it feels like Best Buy is intentionally trying to rip me off.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the delivery process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Giigle TV - Spectrum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a Google operating system = will not work with Spectrum service.
No, I would not recommend this to a friendrtings review doesn't apply to 43 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use rtings for reviews before buying, note the a7n review does not apply to the 43 inch, had to return this size twice due to motion blur/smearing behind dark objects. The 50 inch does not seem to have the problem, or not the same degree. Would recommend the 50 inch for the price/performance but not the 43 inch as a result. The 50 inch is also brighter.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for reviewing the Hisense 43A7N and for sharing your feedback. We are sorry to hear about your experience with your unit. We hope you choose Hisense again in the future, and if you do, we are here to help you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunate, I am having trouble with my audio. It is cutting off and staticy. I have a 5 year plan and Best Buy is honoring it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kennyray36, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We are so sorry to hear that the audio for your unit is cutting out. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Yikes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one open box. Delivered shattered. Bought a second one from a local best buy and the screen displayed green lines within the return window. Returned and never looked back. Would likely never purchase a Hisense because of that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi EsoriseJ, Thank you for choosing the Hisense 43A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.