Customer Ratings & Reviews
- Model:
- 43H5500G
- SKU:
- 6404057
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 43" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning visuals and crystal-clear sound, while others appreciate how simple it is to get the TV up and running. The TV's budget-friendly price point is also a major draw for many buyers. However, some customers have experienced issues with the TV's slow performance, remote control malfunctions, and occasional freezing and glitches.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Very poor quality tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am facing lot of issues in last couple of months. It doesn't work properly. Processor is quite slow. It automatically switch off. Not able to switch the channels. Feels like we wasted money in buying this. When we bought we observerd some issues but we thought let's continue with this with assuming our internet might have issue but lately its tv issue
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RohitM, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Hisense review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works fine but the Smart aspect of it (Android) is extremely slow. I am currently using a Firestick instead as it was getting pretty frustrating waiting for things to load.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow remote, tv goes in and out. Had to get mother board replaced, still got issues.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KamillyaL, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Bamboozled by a salesperson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the salesperson told me it would be. Sound is horrible. Picture is ok but nothing to brag about. If given opportunity I would choose another tv for same price
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry sorry that that your not pleased with our TV's sound and picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Response time
Don't waste your money!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is trash. It langs ALOT!!! The response time when i push the buttons are awful. I have never been able to sucessfully use the voice command feature. I only purchased this tv because i have all android products and i wanted the compatibilty to be seamless. But i wish i just would have purchased a roku tv instead. Too bad i cant return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is lagging. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
ok I see you Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv cus the other one was broke big crack in it had to bring it back didn't have no problem had all the paper work I needed I was helped so not bad for a 9yr old room
I would recommend this to a friendPass on this one.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a year. Screen color got dark, then went to black and white, now just black.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LaurieE, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
My Experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I def. didn’t have the best experience with this Tv only after a maybe month or so of purchasing it or maybe even weeks the Tv started freezing and it wouldn’t work. It would lag a lot i changed tvs not even after a few months because we couldn’t watch tv without it changing on its own or just freezing. After a few attempts to disconnect and restarting the tv it still wouldn’t work.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are sorry to hear that your TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Faulty television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for reaching out. I had been enjoying this television until this week. There’s something going on with it. When I’m watching regular cable television, it will switch to the apps all by itself. I need to return the television and get something different. I’m out of town for the holiday and will rerun on Monday. I will bring the television back then. Customer service was excellent. I just have a faulty television.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that your television kept switching when watching regular cable television, it will switch to the apps all by itself. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this TV didn’t like the picture not clean as my Sony & sharp so I returned it and picked up a Samsung instead much better
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H5500G. We're sorry to hear that the picture quality did not meet your expectations. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
It's an ok tv for what I paid for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok the controls are a bit confusing. The live tv function doesn't really make very much sense, the way it's described
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're having difficulty with the live tv functionalities. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something to use in the bedroom and simply put, u get what u pay for, the picture is okay, but the sound is terrible
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brandon, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you aren't pleased with the television's sound/audio. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Surprisingly great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy camper so far. I'm typically leery of newer brands, but I havent had any issues thus far. I purchased Total Tech to take any worries off my hands.
I would recommend this to a friend- Cons mentioned:Remote control
Look somewhere else, I know the price looks good:(
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad TV, takes forever to set up, interface seems like its early 2010's at best, remote stopped working after 3 months, airplay and chromecast are flawed and rarely work, stay away.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nate, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are sorry to hear that the TV is slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the firmware latest version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv for the price. I don't use the smart TV function because it's too slow but the resolution is very good compared to other tvs around the price
I would recommend this to a friendYep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok at least it has numbers on the remote control
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Pete, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv responds slow to remote commands. Had to reset the tv because it wouldn't register wifi
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Price is Right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kids room. Pictures is quality is adequate. Android OS is solid. Good for the money.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
HISENSE TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ACTUALLY, HAVEN'T OPENED IT YET. ITS A CHRISTMAS GIFT :)
I would recommend this to a friend- Cons mentioned:Lag
Not Thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the tv isn’t worth the money. It has a terrible lag.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mchristensen, Thank you for your interest in the 43H5500G. We're sorry to hear that you are having an issue with the television lagging. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team