Customer Ratings & Reviews
- Model:
- 43H5500G
- SKU:
- 6404057
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 43" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning visuals and crystal-clear sound, while others appreciate how simple it is to get the TV up and running. The TV's budget-friendly price point is also a major draw for many buyers. However, some customers have experienced issues with the TV's slow performance, remote control malfunctions, and occasional freezing and glitches.
This summary was generated by AI based on customer reviews.
A HOT MESS!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had NOTHING but trouble with this TV! We are in constant contact with Hisense , but their Service requires you to wait (just like the cable co) for parts/fix the TV set yourself ! The solution - wait for them to send a box/replace the TV but we want NO part of this Manufacturer/TV. BB does not STAND behind their SALES. Your 14 day return policy/window is NOT fair or enough time for the consumer .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not impressive. It constantly changes from HDMI/TV more to the streaming services menu. I’ve researched and find this is a common defect. Next time I would spend more money and get a different brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that your television constantly changes from HDMI/TV to the streaming services. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Not Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is extremely slow. I would not recommend buying it. We returned the tv within 2 weeks.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DannyJoe31! We are sorry to hear that you returned your Hisense TV and hope you choose us again in the future. And if you do, we are here to help you at 1-888-935-8880. Thanks again, Harley with the Hisense Support Team.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one had dead pixels, so I returned it. Second one had dead pixels also. Will keep just for the sake of not dealing with another in-store return.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Kayla, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re sorry to hear that your TV has dead pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Very disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. The picture is OK but the remote half works it never pulls up the correct apps. It won’t play the apps when they do pull up
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Gthompson, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We're so sorry to hear that your remote is not functioning correctly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Excellent Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart TV with ease of installation and remote
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the Price!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and was new and nice! Thank you very much!
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent resolution, good price and good product...
I would recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV would randomly switch from cable to the apps and then you would have to wait approximately 5 minutes after you hard booted the TV. Returned for a much better product. HISENSE makes no sense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're Tv would randomly switches from cable to the apps which resulted in you returning the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Hisense
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this brand, easy setup and user friendly
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good, exactly what I needed. Thanks.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good would buy another one in the near future.
I would recommend this to a friendNot the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out! While watching TV the apps will appear. I was sent a new remote which helped for a couple of days. I am waiting on resolution now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H5500G. We're sorry to hear that you are having an issue with the apps popping up whilst watching TV. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and functions great. No problems. Would recommend.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the YouTube kids app.......................
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best tv for the price!!
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great since I got it.No complaints here.
I would recommend this to a friendDon't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, not worth it. I regret this purchase. Should have spent the extra $100 on the next tier. I don't know what's technically wrong with it, but there's a disconnect between the apps/OS, it's compute power, or something else...but this thing struggles to perform. And by perform, I mean stream Youtube and YouTube TV through Android TV and through an HDMI Chromecast (Gen 2). 300MB down internet connection, next to the router. Not a bandwidth issue. Then, most recently, it stops playing stuff...and returns to the home screen.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with your television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Cheap TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I didnt pay much for the as TV but the sound is terrible. And it keeps on switching back to the home screen when I'm watching comcast
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Bob, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We’re so sorry that your TV kept switching back to the home screen when you are watching comcast. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team