Customer Ratings & Reviews
- Model:
- 43H5500G
- SKU:
- 6404057
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 43" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning visuals and crystal-clear sound, while others appreciate how simple it is to get the TV up and running. The TV's budget-friendly price point is also a major draw for many buyers. However, some customers have experienced issues with the TV's slow performance, remote control malfunctions, and occasional freezing and glitches.
This summary was generated by AI based on customer reviews.
Horrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this tv for a month and at first it worked great for some reason now it’s slow , not responsive at all , and when I finally get a show to play after minutes of struggling it decides to go back to the Home Screen and the same process happens again . When I do get shows to play it freezes I would honestly say spend a little more money I would totally return this but I don’t have the box anymore and I don’t know if I can return it with out the box .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is slow or unresponsive. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you are still experiencing this issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Looked great at first but had issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display had issues just a couple weeks after I bought it. Remote also had significant lag and was thus difficult to use. Returned it and purchased a different TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're truly sorry that you've had these issues with your TV which resulted in you returning the unit. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
Avoid if you can.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is poor, Randomly resets itself to the home screen, remote does not work well, Not much good I can share with anyone.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kory, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We’re so sorry that your TV has audio issues, randomly resets itself to the home screen and remote does not work well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
I am disappointed with the Hisense 5500 Android TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This customer is deeply disappointed with the 43" Hisense TV. The picture is poorly defined and overly bright. In addition, it is not clear. Initially, the brightness was overwhelming. Unfortunately, I did not unbox it soon enough to return it. I have been informed the TV is not broken. Therefore it is simply a poor quality product that I am stuck with.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Speed
Hisense tv very slow
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is very slow. Not user friendly. Spend the extra money and buy the bigger name brands
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello John, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that your TV is moving slow and also your not pleased with your TV software. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Open box TV not a new one I paid for a new one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped from a store in houston and it was a open box tv which I supposed got a new TV return it tomorrow. Best buy why sell me a new TV just to get an open box TV. I paid for a new TV. Not buying anything online from best buy. Best buy give me a discount or you can have the open box TV back. The TV came with tape all over the tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you received a open box unit instead of new unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If your unit was received a open box from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Slow TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks very glitchey loads super slow like it's a computer from the 90s
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that your television is glitching. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Do not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike the operating system on this TV. Stay away
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JoseH, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that you are not satisfied with the operating system. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
RHHJR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more HDMI inputs. Salesperson did not advise just that he assumed my current tv’s ports were too old and worn out so I got this one but it has less ports and I can’t plug in all my devices. Also, the input changes constantly for no reason. It’s extremely annoying.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with this TV having only 2 HDMI ports. We're also truly sorry that your HDMI inputs constantly changes for no reasons. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Unreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my daughter. She been sick since Thanksgiving and just now starting to get well. We literally took the TV out of the box today to get it set up and it doesn't work. Not sure it can be returned. Will update my review when I find out!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Heidi, Thank you for your interest in the 43H5500G. We're sorry to hear that your television is not working out of the box. We also wish your daughter a speedy recovery. We apologize for the inconvenience this has caused. We will be more than happy to assist with providing a resolution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880,
We look forward to hearing from you!
Harley with the Hisense Support Team
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with this purchase sound started getting distorted after three days of having tv it’s super slow loading anything freezes constantly
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jor23, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that the sound is distorted and your unit is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Would buy a different brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV and was excited. Plugged everything in and seemed to be going good. 2 week later after I can no longer return the TV is freezing up. Half the time I cannot get it to even turn on or off.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Oliver, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is freezing! We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Worst TV ever made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst TV I have ever bought. Never will buy this brand again. Keeps jumping from the main menu to other inputs. Have to keep switching from input to input at times. Sticking with more name brands in the future.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brian, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're TV kept jumping from main menu to other inputs. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Never again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worse purchase I ever made this TV has many problems and especially with the volume control and freezing issues really bad
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jcskywalker, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that you are having freezing and volume control issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Do NOT buy the Android version. It's horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst experience with a TV EVER. It is soooooo slow and unresponsive. I am really amazed I haven't just thrown the remote through the TV yet!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm chalking this tv up to just a defective tv. When connected to the cable box, would be in the middle of a cable show. Then, it would just cut it off and go to the home screen. Happened over and over.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Paulie, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that your television could cut off from the cable and go to the home screen repeatedly. Please perform some troubleshooting steps to assist with the issues you're having, by going to Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Dont waste money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv is soooo delayed. Worst tv, when using remote the tv is so delayed for anything volume, Chanel change, apps you have to wait for everything do not buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the 43H5500G. We are sorry to hear that there is a delay while using the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please go to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very fussy and the screen freezes and goes half screen. And only half of my apps work and very slow
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Aclows1992, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We're so sorry to hear that your unit is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Never connects to WIFI
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy. can never connect to my wifi...while everything else in my house can. i even have another hisense tv (60") that connect with no issue.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello KW11, thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with feedback. We are so sorry to hear that your unit does not connect to your WIFI. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
don't buy this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap. I can see why it's so cheap. It changes channels ON ITS OWN at least once every hour. This time it changed and I can't change it back without on/off.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H5500G. We're sorry to hear that you are having an issue with the unit switching channels randomly and having to restart the television to change the channel. Please ensure that none of the buttons are stuck on your remote. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team