Customer Ratings & Reviews
- Model:
- 43H5500G
- SKU:
- 6404057
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 43" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning visuals and crystal-clear sound, while others appreciate how simple it is to get the TV up and running. The TV's budget-friendly price point is also a major draw for many buyers. However, some customers have experienced issues with the TV's slow performance, remote control malfunctions, and occasional freezing and glitches.
This summary was generated by AI based on customer reviews.
Great Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. Very light weight. My son loves this tv
I would recommend this to a friend- Cons mentioned:Speed
I hate this tv, rate 0 zero stars if I could
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS TV. Main problem I have is that it’s been slow and laggy ever since I bought it. I previously had a Roku and I miss it so much. Everyday I want to hurl the remote control at this tv. Pathetic excuse for a smart tv. I hate it. Seriously don’t buy this!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Kaltej, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with a feedback. We are sorry to hear that your TV is lagging. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Run from this tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never returned a tv in my 64 years. This is the worst tv ever. You name it, it’s wrong with it! Goes black in the middle of movie, remote horrible, picture is so low grade, shuts off for no reason, etc etc.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you're experiencing these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Review on android tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works reallly slow, hard time installing apps and graphics are bad :/
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nando, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We are sorry to hear that your TV is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told you could download apps from google play store but you cannot even download the Spectrum app. I had to buy a Roku to make the TV work for me. So I ended up spending more then if i had just bought a Roku TV from Amazon.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ginacf, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with this feedback. We are so sorry that you are not satisfied with the apps available. Unfortunately, the Spectrum app cannot be downloaded from the Google Play TV Store. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact certified a local technician or electronic store for repairs. Thanks again, Harley with the Hisense Support Team.
Infuriating Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience I have had with this tv is horrific. It spontaneously turns off when I’m watching something, is extremely slow, and now just cuts off of anything I’m viewing and switches to YouTube so I can’t watch anything. It’s infuriating.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ashley, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it after 2 days. Picture was not as good of quality as my 15 year old tv. And the speakers sounded like it was coming out of a tin can. Constanly lagging too
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with this feedback. We're sorry to hear that you were unhappy with the picture and sound quality which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
E-waste
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.E-waste garbage. Barely lasted one year. Just outside of warranty and it dies. Save the earth from E-waste.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi BillWill, thank you for purchasing the Hisense 43H5500G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.