Customer Ratings & Reviews
- Model:
- 43H5510G
- SKU:
- 6429656
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the 43" Class H5510G Series LED Full HD Smart Android TV's picture quality, calling it "great". Many also find the TV to be a "good price" for the quality. Customers also appreciate how "easy" it is to set up and use the smart TV features. However, some customers have complained about the remote control not always working and the TV being "slow" at times.
This summary was generated by AI based on customer reviews.
Giftie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great especially the volume on these tvs . It was a gift,now I have two of this brand. Excellent price.
I would recommend this to a friend- Cons mentioned:App performance
Horrible worst tv ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv made. Do not buy this tv. The lag is real and takes forever to open any app. Horrible purchase. We don’t even use this tv anymore. Waste of money
No, I would not recommend this to a friend Major dissapointment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold a TV that someone else had already owned and logged into many different streaming accounts. I got sold a used tv. I tried to call many times, but no one at the Clarksville location would answer the phone. I called the corporate number to complain and they said I had to contact the store to get my problem fixed. The problem was, nobody would answer the phone to even speak with me. I am extremely disappointed with the television I purchased. I got a small discount for the box being opened, but that is completely different from having purchased a used tv. The television was returned to you and your company put tape back on it and put it on the floor to sell. Nobody checked to make sure it worked or was used.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 43H5510G and for taking the time to provide us with feedback. We're so sorry that you're television is not a "New in Box TV". We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Input switching
Not Recommended.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this Hisense TV. It keeps switching input automatically which is very annoying. Wish I could return it. Don't waste your money buying this TV. I wouldn't recommend it to anyone.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dr Gee, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that your TV keeps switching input. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Think twice before buying this tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is basically a you get what you pay for.. its slow to respond doesn't always stay connected to the network and some time unresponsive Pros: the display is nice bright and sharp. I just wish it would work better... thinking of taking it back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Frank, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We’re so sorry that you're TV is moving slow and sometimes unresponsive. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very concerned that we get what we wanted. Installation was very professionally done and before time promised.
I would recommend this to a friendDon't buy this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV comes with a booklet that is poorly written and instructions are not detailed or explained. The user has to figure out what they want you to do to set this TV up... once you set it up you still can't figure out how to use the TV. I've set up 4 Firesticks on TV's in our home with little or no experience on how to do this and they all work fabulously. This TV has 3 channels, you need to use your cell phone for many things, and the instruction booklet is useless. After two hours of trying to use this TV we unplugged it and will be calling Best Buy to try to return it if we can get them on the phone....that's another issue.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cary, Thank you for your interest in the 43H5510G. We're sorry to hear that you are having issues with setting up your television. Not to worry we will be more than happy to assist with setting up your television. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
super!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first time using antroid tv, and hisense is amazing!!! And with google assistant Very good video and audio!!
I would recommend this to a friend- Cons mentioned:Response time
You probably don’t want to buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is terrible. It takes forever for the TV to realize I am pushing buttons on the remote. While I am in HDMI 1, it switches back to the home screen for no reason.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jordyn, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you're television is moving slow and while on the HDMI one (1) it switches back to home screen on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV for the price, processor is kind of slow, but again, no complaints, the price is amazing.
I would recommend this to a friendbear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this i got for my kids home work he loves it and cheap price becuas he does not take care of his thing
I would recommend this to a friendWell designed little TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know much about the brand but the TV isn’t bad. My kids are happy with it and I can tolerate it.
I would recommend this to a friendMy Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv works great i love how i could sync my email to it and also mirror my phone to it
I would recommend this to a friendPurchase at your own risk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to honestly say that this is the worse tv I've ever purchased...wasn't even a month old and I've already had to contact the manufacturer on Dec. 5th to schedule someone to come out to repair it!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dee Dee, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you're not please with the TV. Hopefully when the certified Hisense technician comes out to service your TV the issue is resolve. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
All good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best $200 invested, thank you BEST BUY! Couldn't be any more satisfied with my purchase.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our tv. Works great!!! I like that we are able to download all apps we love to watch.
I would recommend this to a friendTony m
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv seems to be a decent product for the money and brand. Does not come with hdmi vanle
I would recommend this to a friendIt’s okay.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my mother as a Christmas present. It was struggling staying connected to her WiFi and randomly switches to Netflix she she’s on another streaming service.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're truly sorry that your television does not stay connected to the internet and randomly switches to Netflix while on other streaming service. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Hisense TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TV’s I’ve owned. No complaints about this TV.
I would recommend this to a friendHelped a Granny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Best gifts for the kids and customer service was excellent! Thank you
I would recommend this to a friend