Customer Ratings & Reviews
- Model:
- 43H5510G
- SKU:
- 6429656
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the 43" Class H5510G Series LED Full HD Smart Android TV's picture quality, calling it "great". Many also find the TV to be a "good price" for the quality. Customers also appreciate how "easy" it is to set up and use the smart TV features. However, some customers have complained about the remote control not always working and the TV being "slow" at times.
This summary was generated by AI based on customer reviews.
Rethink this tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV less than a year ago, and it sucks. After 3 months it started to lag. Press a button and the action takes like 2 minutes. The picture quality is also not that great. We bought this tv for my son to game on. In retrospect this was a terrible purchase.
No, I would not recommend this to a friendJunk - cheap, but junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first television I have returned. Everything about it was of poor quality. Sound was awful, picture was just OK, and OS and apps were miserable. You get what you pay for with this TV!! On the other hand, returning it was no problem at all. Best Buy refunded me with no issues.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you were not pleased with the TV sound which resulted in you returning the unit, We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
TV returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a christmas present and did not support the spectrum apps.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that the spectrum app is not supported on you're TV. However, you can download a few more of your favorite apps such as Hulu and Disney Plus. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Horrendous
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller response is really slow, the Internet connection keeps going off and on and also the google assistant does not work. For example if I press the volume button ten seconds later the volume goes up or sometimes the tv turns on by itself.
No, I would not recommend this to a friendBroken tv and was not new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a tv at best buy's online website. It was supposed to be new. When I received it, the screen was broken and it was an open box tv, which means it had been open or used before. Went to the store to return it. Had to wait for the new tv to arrive to my home.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We’re so sorry that you received your TV broken which resulted in an exchange unit at the store. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Smart Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is okay if you're watching your cable box it flips back to the last app you were using constantly I've called the manufacturer they be placed aboard their work for 2 days it went back on Flipping back over to the laptop be with using not a really great TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you're TV kept switching from the cable input to the app even after a repair. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense 43 inch Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do not like this TV, poor quality it flips to homescreen when your watching cable or one of the streaming channels. Picture quality sucks. I wanted to return this crappy TV but my date to return it passed by a week. Do not buy its a waste of money.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Thea, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We’re so sorry that you're television kept flipping from cable input to the home screen and also not please with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these TV's and taking them both back. Worst TV I have ever owned. Literally takes 5 minutes to turn on get to the main menu. About 15-30 seconds to bring up the guide and change a channel in Hulu.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H5510G. We're sorry to hear that you are having an issue with your television being slow. This is not a typical issue and we sincerely apologize for the great inconvenience this has caused. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Don’t waist your money tv lasted 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after few weeks, screen is frozen the only way to turn the tv on and of is whit the button on the bottom of the tv when turn of you can still se the glow or silhouette of the main screen
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Edd, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. It is very slow at hooking up to different networks. Will not connect to devices to Bluetooth. Very difficult to use
No, I would not recommend this to a friendDont buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv or this brand. Worst tv purchase ever. Had this for a couple of months and the tv suddenly shuts off and wont turn on again
No, I would not recommend this to a friendno thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four or five times per day, the TV would switch to the home screen while watching over-the-air channels on the digital tuner. I returned the item.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H5510G. We're sorry to hear that you are having an issue with the television switching from your channels to your home screen. We sincerely apologize for the inconvenience caused. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com.
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
High trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So dislike the TV and the none compatibility with my cable provider....wish I could give no stars, by far the worse hisense I ever purchased
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cali, Thank you for your interest in the 43H5510G. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at service@hisense-usa.com, 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Worst TV ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV SUCKS!!! Don't buy it I bought 2 of them regret it! Should of spend that extra bucks for a Samsung!
No, I would not recommend this to a friendscreen was cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All parts were in the box but when I added feet and stood it up, I saw the screen was cracked. will return for refund.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6510G and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
:(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow TV, turns the channel on its own while playing Xbox. Volume goes up & down by itself.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Linda, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that your television is moving slow and the volume kept adjusting up and down by itself. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:App performance, Input switching, Response time
Waaaayyyy underpowered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably slow and laggy. It takes 10-20 seconds to respond to a single button press from the remote. Apps crash regularly. Randomly switches from hdmi input to home screen in the middle of a game. Picture is fine I guess, except for some strobing on still images.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that the software lags and has caused a great inconvenience to you which it takes 10-20 seconds to respond to the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Terrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Bought this for a smaller tv for movie nights for my kids, seemed modestly priced, reviews looked good. This TV started off great for about 6 months, used maybe once a month, and then suddenly slowed way down. To the point that I cannot select anything on the screen, and there’s no way to reset this to try and get it functioning again. At this point, I have a glorified monitor. But I can’t even use it for that, as I cannot hit the input button without the TV lagging for literally 2 minutes straight, and then restarting itself. Terrible product.
No, I would not recommend this to a friend- Cons mentioned:Remote control
I intensely regret buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv a few months ago after a Best Buy employee highly recommended it to me in store. I already have an LG smart tv that I love and have never had any problems with, though the employee convinced me that this tv was just as good and for a better price. To say the least, I have never hated an electronic more than this television. I have never written a review for anything in my life, but at this point I am raging at the fact that I spent so much money on this tv that I hate with a burning passion. Problems with the TV: -The lag is unreal; takes forever to turn on, process any function/ have the function show up on the tv (turn up volume but the volume wont appear on the tv for way too many seconds, so you're blindly pressing the up and down arrow while its slowly turning up and down the volume with a lag before the numbers show up on the screen) -Some of the remote buttons just randomly will not work then will work again at a different time. -Nothing loads. Testing this out, my TV is hooked up to my wifi, says full connection and no issue. I have the same wifi set up on every device I own, no problem streaming anything on those. The TV will not load a single streaming service currently, which makes it completely useless to me and I have no reason to believe it is my internet as every other device (including my lovely, unproblematic LG) streams wonderfully. That was my rant. If anyone is questioning whether or not to buy this Hisense TV, just don’t.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Madison, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you're television kept lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Bad picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many nice features but the picture quality was horrible. I’ve never returned a tv before but I had to return it because the picture was so bad. Upgraded to the TLC 43” series 5 Roku enabled TV. It was more money but it was worth it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H5510G and for taking the time to provide us with a feedback. We're so sorry that you're TV picture is not as you wanted to, which resulted in you returning the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team