Customer Ratings & Reviews
- Model:
- 43H6570G
- SKU:
- 6404056
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the 43" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup process. However, some users have experienced issues with freezing, slow performance, reliability, short lifespan, and remote control connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Performance
A TV looking for reliability,polish,stability.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it lasted. Excellent picture and worked great with my computer as a monitor. Android OS would lock up and crash many times more than it should. Sometimes the would need to be hard power cycled to turn on. But past that, wow the picture was excellent. I could not believe it was a bargain TV it looked so great. Then it died 1 and a half years of use. After the warranty expired too. Now this TV is done. I am saddened because even the use and experience was poor, the picture was excellent.
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Performance
Disappointing Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with this TV when I first bought it. The picture and sound quality were both great. But the picture and sound quality do me no good if I can't watch it! I have three issues with this TV that make me regret choosing the Hisense Android TV. First, that the TV just shuts down and restarts whenever it feels like it. I'm watching a show and, without warning, it freezes up, shuts down and restarts. Second, much like the first, for no reason whatsoever, the TV just stops and shoots me back to the home page... no warning, or reason/error message given. The third, and the most frustrating issue, is when it the TV freezes and the remote looses all communication with the TV. I have no way to change channels, switch apps, or turn off the TV. Since it freezes, I'm thinking it's going to reset itself or pop me back to the home page, but no! The power button on the TV itself also quits working, so the only way to get the TV to turn off and work again, is to unplug it from the wall and allow it to reset itself. I chose the Hisense TV because I had a 55" TV that I had for several years and had no issues, so I felt confident and comfortable about purchasing a newer smart TV that had good reviews. I am sorry that I made the choice and am seriously thinking about replacing it already and I've only had it for a little over a year.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kaycee, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with feedback. We're so sorry that you've experienced these issues with your TV. This is no more acceptable to us than it is to you. Thank you for getting in touch about these issues, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Performance
Great TV but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV for the price, the image is crispy and clean, the sound is acceptable and it has 2 USB ports what is a plus. It runs okay, and freezes and reboot by itself sometimes. You can get a lot of apps at the play store, but it doesn't have a browser like my fire stick. The worse thing about this TV is that I can't connect my phone to the TV at all!!! I returned my first one because I though it was defective , but the second also doesn't connect to my phone. I have downloaded the Google app, the Hisense app and nothing, my tv won't show in my network. I have tried contacting Hisense, and they told me to contact google since it is a Chromecast built-in. What a joke since they are the one who manufactures the TV and it is impossible to get assistance with Google. I have tried all the web tutorials to try to fix the issue and nothing.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your television freezes and reboot by itself sometimes and you are unable to connect your phone to the TV. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Performance
Works great 80% of time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: Beautiful picture, features, if you love your android phone as i do you will be right at home! CONS: Like a WIndows PC it has some bugs. Freezes at times,having to hard restart. Gets slow and glitchy at times. Not even a year old.. :(
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Performance
Several issues - I'll be returning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you paid for is a best example here. -The Wi-Fi keeps constantly disconnecting. I have to go into the menu and manually turn the Wi-Fi off and on again. -The performance is just so so bad. Not sure what kind of processor is in this thing but it runs Android TV very sluggish. Sometimes it takes up to 5 seconds for a command to respond. Nothing I have ever experience on any TV these days. -Once in a show there is constant lag on whatever is on TV. Happened on YouTube, Netflix and Hulu. The price was ok. Picture quality was good and the sound was decent for the size of this TV. I recommend staying away from this cheaper Hisense TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Leo, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your television keeps disconnecting from the WiFi and the unit lags. Please perform a factory reset by going to settings>> device preference>>reset. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If the reset does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Ease of useCons mentioned:Performance
Good TV for everyday use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased so far. Easy setup. Performance has been much better than previous smart TV. No issues with seeming to get bogged down and be slow to respond.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Performance
Nice picture and setup when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a good setup as well as picture, but sometimes it won’t turn back on unless you unplug it. It also has a tendency to freeze.. kind of disappointed honestly. But it’s already up on the wall and my boyfriend refuses to take it down..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nicole, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback.We're so sorry that your television won't power on unless its being unplugged from the ac outlet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:PriceCons mentioned:Performance
Not worth the savings
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of this TV was affordable. However, less than two years later is stopped working. Would not recommend purchasing this TV. I would not buy it again.
No, I would not recommend this to a friend - Cons mentioned:Performance
...Just Unbelievable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand since we got the 55 inch model back in 2016... This 43 inch model was good for the home office for a while since the top of the year. Now it sometimes won't come on after being off all night, then when it is on for 2 or more hours, it flickers than cuts off or resets itself...Just Unbelievable
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you've encountered this issue with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Poor performance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this television for 11 months, very slow, freezes up and shuts down time to time and now it has gone completely black, I've contacted Hisense still waiting to see how that goes
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Starr, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV was moving slow, freezes up, shut down on it's own and now its a black screen. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance, Storage
Terrible tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is terrible. It is only 8 gb and constantly gets full. Also constantly freezes. Wish I did not buy it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Logan, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your not pleased with the TV's memory and that it constantly freezes, We really want to get to the bottom of this freezing issues as much as you do, This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
I regret this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for about 5 months. Now it freezes in the middle of a show. I have to always unplug it, wait a few minutes plug it back to get it working again. And by "working" I mean the tv is on but now the color is green and you can barely make out what's in the screen...so yep, unplug it and plug it back. Wait a few more minutes..and now you can watch it without freezing or green screen. I regret buying the tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nette, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your television constantly freezes. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Terrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has been terrible almost since the day i purchased it. It will shut off randomly, and not turn on randomly. It freezes up and certain apps do not function properly. I’ve reached out to the manufacturer multiple times and they are no help. They just tell you to do a firmware update. Which i have done twice and to no avail. Horrible product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H6570G and for taking the time to provide us with this feedback. We're sorry to hear that your TV is turning off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Good tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, but I use for online applications and it freezes & I have to unplug to reset!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Myke, thank you for purchasing the Hisense 43H6570G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
This worked fine for 2 months. Now it doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 months ago. It worked great and had alot of features I liked. Now when I turn it on it constantly reboots and goes black. You cannot watch it. This product is totally junk. And you can get no one to help. I will never buy anything from Best Buy again. Do not buy this tv. It is a huge disappointment.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that when you turn on your TV it constantly reboots and went black. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave out right after the two weeks I bought it had to do a work order on it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H6570G. We're sorry to hear that the unit has stopped working after two weeks. We apologize for this great inconvenience and that you did not have the positive customer experience we strive to provide. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
slow, apps crash, tv crashes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's all in the title really. a week or two out of the box the tv wont even play crunchyroll for 10 minutes without crashing. really bad hardware in this thing I guess.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Scott, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is horrible. It lags soooooo much. It takes so long to do anything. when you push a button it has a huge pause before anything happens. Im getting rid of it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H6570G. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
Don't last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out during year 2 of buying it. I also bought a smaller size of the dang brand and it also went out.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 43H6570G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its junk freeze up and hard to unfreeze and it switches from tv to the apps
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Raymond, thank you for purchasing the Hisense 43H6570G and for taking the time to provide us with feedback. We're sorry to hear that your TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.