Customer Ratings & Reviews
- Model:
- 43H6570G
- |
- SKU:
- 6404056
Customer reviews
Rating 3.9 out of 5 stars with 459 reviews
(459 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality3.5
Rating 3.5 out of 5 stars
- Brightness3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the 43" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup process. However, some users have experienced issues with freezing, slow performance, reliability, short lifespan, and remote control connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Rated 1 out of 5 stars
not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is bad. It freezes often. Only way to get it back is to unplug it.
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less than a year and randomly quit working
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mooo, thank you for purchasing the Hisense 43H6570G and for taking the time to provide us with this feedback. We're sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the TV for only less than 3 months the whole screen has died. I was literally in the middle of watching a video and next thing i know the picture has cut out. The back light was still on and the sound can be heard occasionally while trying to navigate the menu but absolutly no picture. Have tried unplugging and re plugging in the TV and even leaving it unplugged overnight and still no luck.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Chris, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV has no picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to boot. Right after the item became unreturnable at the store the screen started to mess up. The only way to describe it is it's as if your are looking thru red glasses. The skin tones become reddish pink. The only way to fix it is to unplug it and plug it back up again and then just wait for it to happen again. I knew better than to by this off brand junk. TOTAL WASTE OF MIONEY DO NOT BUY
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 43H6570G. We sincerely apologize for the issue you are having with a tint on your screen and the frustration of constantly having to unplug the unit to temporarily resolve the issue. We will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 1 out of 5 stars
Video Board Died 3 Months In
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video board on the TV died three months into owning it. The backlight comes on, the TV even plays a video on its own, but there is no image on the screen, even after unplugging it and letting it sit for hours before retrying. Now it's too late to return it. This was not a great return on my investment. I would not buy this TV again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV died after only three (3) months. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1 week of ownership this TV already had dead pixels. I also bought a hisense 75 inch h8g a little while before this one and had the screen die on me in a couple months. The quality of this company has greatly diminished in the past few years, I would stray away if you want a TV that will last past 6 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Raul, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We’re so sorry your TV has pixelated issues. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Not a very good TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to have to have to see about returning it to get another one because every few hours the picture gets a pink tint to it to where I have to unplug the HDMI and plug it back in.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mocho, Thank you for your interest in the 43H6570G. We're sorry to hear that you are having an issue with the unit having an pink tint. We do apologize for this inconvenience this is not a typical issues with our units. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 2 out of 5 stars
Dont buy this tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV like to lock up and you have to unplug it to get the tv to work again!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that the TV freezes up which only works if unplugged and re-plugged to temporary fix the issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful!! do yourself a favor and spend double the money for a better TV because this one is trash. The thing will keep crashing apps won’t open up. I’ll be watching Netflix in the middle of a good show and It will just crash just not worth the headache get a Samsung.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you're experiencing these issues with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Broken in 10 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 1 year the picture stopped working. After weeks of forum searches, youtube "fixes", and resets, it's still broken. Google search "Hisense TV black screen with sound" and you'll see just how many of these TVs are breaking. Don't waste your money on this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Eric, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience these issues with your unit, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 2 out of 5 stars
Ok I guess
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps stop working on the tv but other then that it’s okay
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello LaRhonda, Thank you for your interest in the 43H6570G. We're sorry to hear that you are having an issue with the apps on your television stop working. We sincerely apologize for the inconvenience caused. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 2 out of 5 stars
You can do better for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with it connecting to my wifi. Very slow.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you're having issues with connecting to wifi and that the unit is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Picture Stuck After Only 2 Days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV last week and has been stuck on the Hisense screen for 2 days. Tried restarting and unplugging with no success. Being a new purchase am going to Best Buy after work to get another brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mr Grant, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you television has been stuck on the Hisense screen. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Hisense 4K tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought early June, and now no picture. Make sure to buy a BB warranty, took 3 days for someone from Hisense to call me then took 2 days to have them dispatch the case to have a tech come to see if they can repair. Let’s see how long that will take.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Dawn, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please keep us inform on the repair. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality television. Television board went out witihin a year. Not a brand I will ever purchase again. Bestbuy brand Insignia is a much better quality low-end brand. I do not recommend Hisense brand for anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is trash. Waste of money. Have had for less then a year , and it already took a sh?t. Not happy with this purchase. I’m an elite plus member , and out of all my purchases I regret this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken after 15 months of occasional use.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen failed just after 1-year warranty ended, after light use and no abuse. No help from Hisense customer service other than telling me to unplug it and plug it back in.
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend his TV it has so many issues has trouble connecting to the Internet very sensitive I broke it once when I accidentally bumped into it buy some thing else probably a Samsung
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nate, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with a feedback. We're so sorry that you were having issues connecting to the internet. Then the TV being damage due to accidental physical damage. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Terrible audio
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video is good, the audio is horrible. Keeps auto switching audio settings while watching shows (it shows the new audio setting in the top right corner when it happens)
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 43H6570G and for taking the time to provide us with feedback. We're so sorry to hear that your TV's audio is not to liking and is keeps switching audio settings while watching shows. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Hisense tv no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used tv a few times as a monitor for editing. For no reason just stopped turning on. Slight picture at first then nothing. Very dissatisfied with brand
No, I would not recommend this to a friend













