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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 5.1.2 CH AX Series Dolby ATMOS Soundbar's exceptional sound quality, ease of use, and impressive bass. Many also highlight the straightforward setup process and the value for money, particularly regarding the Dolby Atmos feature. However, some users express concerns about the rear speakers, citing issues with sound quality and the need for a power source. A few also mention inconsistencies in power output compared to similar models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 375 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually high quality for the price compared to high end brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for a budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good Atmos is lacking and base is weak, but it gets very loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Would recommend it without reservation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounbars as far as bang for the buck. If you on a bit of a budget, you can't go wrong with this soundbar. Very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sound good for the price hdmi passtrought only goes 4k60z rear speake are wireless just need to be plug to power outlet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surround I done had like a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Soundbar with wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good just keeps loosing pairing to speakers

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi LBrown, Thank you for choosing the Hisense AX5125H, and for sharing your feedback. We're sincerely sorry to hear that your unit keeps keeps loosing pairing to speakers. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful in store experience. Associates were very welcoming and knowledgeable to the item I was interested in. I did purchase the surround sound system and love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound for the price you pay. Would highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase Best purchase Best purchase Best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the sound is awesome, works well with TV, Movies sound great. Everything on TV sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sound Bar is fantastic! it could rival the big guns.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound and value, but white noise on low.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding set and great value. But the only thing about these speaker, I dunno about other sound bar systems, is that when you have the sound on low around 4, it has a really bad white noise sound coming from the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense 5.1.2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, works amazing with the Hisense U7 television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would probably say save up a bit more and get a better sound system. Moving this over to a tv that is used less and getting a better one for my main tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for odd shaped room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un packing showed all pieces labeled clearly. Set up was a breeze. Sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set up. All I did was plug it in and away it went.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are a bang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound only with Hisense arrange the speakers to get best results.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 set sound system sounds great in my TV room. Great for the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense 5.1.2.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem initially when hooked up to keep soundbar system in sync. Since then, about 35 days it has been good. The sound is what I would consider mid-grade quality. But the cost is reasonable for the quality of sound.

    I would recommend this to a friend