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Customer Ratings & Reviews

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$262.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 5.1.2 CH AX Series Dolby ATMOS Soundbar's exceptional sound quality, ease of use, and impressive bass. Many also highlight the straightforward setup process and the value for money, particularly regarding the Dolby Atmos feature. However, some users express concerns about the rear speakers, citing issues with sound quality and the need for a power source. A few also mention inconsistencies in power output compared to similar models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 375 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar the sound is amazing. And love how it sounds I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great boom for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up with great sound. Bluetooth works great with TV or cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound and a beautiful amount of flexibility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my bose 300 with this. Paired up instantly with my Hisense tv! Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immaculate sound! All great items when shopping at Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great sound bar great clear sound deep bass perfect surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, i was shocked at how good this sounds for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear new sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed new sound quality. From the old days of stereo, to the newer deep sounds of the base, my wife who is hard of hearing is actually hearing new sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it two stars, and the reason being is one we specifically said that we didn’t want chords we wanted Bluetooth. It actually came with really big fat power cords for the little tiny speakers. Number two it was extremely easy to install, but within three days the little speakers And the sub decided it did not want to stay Bluetooth and would not find the sound bar so we ended up returning it and I upgraded to a more expensive one. It was a Yamaha and honestly that one had way better sound and number three when we called regarding questions on why it was not connecting and why we were having the issues we could not get to anyone that spoke English And geek squad wouldn’t even deal with us unless we brought it back in or they had to come to our house

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello ElisabethM, Thank you for review on the Hisense AX5125H, and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you and had issues with the rear speakers and subwoofer not staying connected to the Soundbar. If you're open to giving us another chance, we'd like to assist you personally in finding a suitable unit for you, which can be done by visiting our website to see our wide variety of units provided and where they can be purchased. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound i love it. It sounds amazing. Best sound bar for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sound systems I've owned. Sounds beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. No complaints what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a pretty good sounding system! Especially for the price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! solid perfromance in our house, enjoyed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped me so much to hear the tv better. Woul recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar I have is louder than my old one so excited

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but not crazy about the look of the speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    4 months and its history

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say where I made the mistake with this and I have other high sense products is I didn’t buy the geek squad protection so just a little over three months and the earc stopped working. It is now just cost me another $128 to ship it to high sense for them to repair it so the total cost would be $428. When it worked it worked awesome don’t know why it stopped. I have another sound bar at TCL I plugged it in and it worked and booted up without a hitch so lesson learned when buying something that is over $100 make sure you get the geek squad protection now they would’ve shipped it off to get fixed in the same manner except I wouldn’t have had to pay $128 for shipping as far as the product itself. It worked great up in until it didn’t

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Snowduke, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. A prepaid shipping label is provided to have the unit sent in. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. Awesome sound. Brought our TV to life!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the items are sleek and look great, sound is decent and works good in a small room, but for a bedroom application, this does not work, the rears have blue lights that flash when everything is turned off, sync with HDMI arc seems to confuse the system and depending on your inputs, it will auto turn on over and over till you unplug it. Theres no adjustment for audio levels on sub or surrounds, all in all, figuring out the issues just isnt worth the sound or price, the vizio units are just much better and have lest lag to adjust, id steer clear of this unit at the 350 price

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Parr, thank you for purchasing the Hisense AX5125H and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with your sound bar. You can use the remote to change the rear surround volume by pressing the surround button for 2-3 seconds, then use volume button to change surround volume. The rear blue lights can be dimmed by pressing the "Dimmer -" button on the remote control. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense