Customer Ratings & Reviews
- Model:
- AX5125H
- SKU:
- 6541474
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1.2 CH AX Series Dolby ATMOS Soundbar's exceptional sound quality, ease of use, and impressive bass. Many also highlight the straightforward setup process and the value for money, particularly regarding the Dolby Atmos feature. However, some users express concerns about the rear speakers, citing issues with sound quality and the need for a power source. A few also mention inconsistencies in power output compared to similar models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround Sound quality is excellent. However the sound bar shut off for no reason during the program. At least once it twice a day. Have to shut down the whole TV system and turn back on to restore the sound bar. Very annoying.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DennisM, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. We are so sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent product would buy again, works as advertised
I would recommend this to a friend - Pros mentioned:Sound quality
4 months and its history
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me say where I made the mistake with this and I have other high sense products is I didn’t buy the geek squad protection so just a little over three months and the earc stopped working. It is now just cost me another $128 to ship it to high sense for them to repair it so the total cost would be $428. When it worked it worked awesome don’t know why it stopped. I have another sound bar at TCL I plugged it in and it worked and booted up without a hitch so lesson learned when buying something that is over $100 make sure you get the geek squad protection now they would’ve shipped it off to get fixed in the same manner except I wouldn’t have had to pay $128 for shipping as far as the product itself. It worked great up in until it didn’t
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Snowduke, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. A prepaid shipping label is provided to have the unit sent in. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Sound quality
Better than a brand name
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Sony we exchanged it for. We love it!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound, like sitting in a theater!!!
I would recommend this to a friend Works for a budget
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good Atmos is lacking and base is weak, but it gets very loud
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality...........................
I would recommend this to a friend Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has helped me so much to hear the tv better. Woul recommend.
I would recommend this to a friendgreat product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! solid perfromance in our house, enjoyed!
I would recommend this to a friendgood sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but not crazy about the look of the speakers
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the value of this soundbar, with 5.1.2 and atmos, and wireless surrounds (important for my setup) but unfortunately I only get delayed audio if I do any type of Dolby output from my Xbox and TV. Uncompressed 5.1 seems to work, but still buggy sometimes. Kind of defeats a large selling point for me (atmos at a good price). Perhaps the slight delay won’t happen for everyone’s setup, or perhaps you won’t even notice, but for me it’s too much. I regret I didn’t put it through its paces while within my return window.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello RyanL, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Sound quality
Good sounds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product, has great sound and love the rear wireless speakers. As for the mounting less the desired very cheap. I ended up buying a separate mounting kit
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi PeggyC, thank you for purchasing the Hisense AX5125H and for taking the time to provide us with this feedback. We're sorry to hear that you are not satisfied with the mounting kit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
- Cons mentioned:Rear speakers
Hisense was a low sense move on my part
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read reviews and it gave me high hopes for this soundbar and sub. You can barely hear the sub even at max. I was replacing a samsung soundbar but I am returning this one tomorrow. Not sure what I will get next.
No, I would not recommend this to a friend So exciting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is fantasic. Movies and shows with dolby atmos have been so exciting and catches me off gaurd with the little sounds all around. Love this. Set up was a little trick with bluetooth pairing but worth it.
I would recommend this to a friendSound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround system very good bass sound and it's wireless works well with tv love it.
I would recommend this to a friendVery happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Only knock would be all the wires but that was as expected.
I would recommend this to a friendDecent for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrates with Roku seamlessly. Doesn't allow for individual speaker testing or adjustments. I would prefer a bit more sound out of the satellite speakers. Sub sounds good though.
No, I would not recommend this to a friendSound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well, however, the rear speakers don't seem to have a lot of presence when the entire unit is on. It might be our TV, which is an older smart TV, or the reception we get.
I would recommend this to a friendFriend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass not that good but it’s still get the job done also the surround sound speakers can do a little better
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this surround sound a lot better than the old one
I would recommend this to a friend