Customer Ratings & Reviews
- Model:
- AX5125H
- SKU:
- 6541474
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1.2 CH AX Series Dolby ATMOS Soundbar's exceptional sound quality, ease of use, and impressive bass. Many also highlight the straightforward setup process and the value for money, particularly regarding the Dolby Atmos feature. However, some users express concerns about the rear speakers, citing issues with sound quality and the need for a power source. A few also mention inconsistencies in power output compared to similar models.
This summary was generated by AI based on customer reviews.
My experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to get my product when I put it on everything was working.
I would recommend this to a friendRear speakers are unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surround speakers have terrible signal noise and compression issues. Hissing, scratching, crackling, etc. Tried re-pairing to the soundbar and doing a factory reset but no luck. Unacceptable unless you plan on using just the front bar. Returned for another brand.
No, I would not recommend this to a friendLg microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my kitchen. The wifi wrks great and the connecting to my cell.
I would recommend this to a friendRemote interference with tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was ok didn't really impress me but the one issue was the remote would change my tv channels on the LG.
I would recommend this to a friendAn Absolute Marvel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an addition to my Hisense 75" TV. I could not be happier with what is now my very own Home Studio!
I would recommend this to a friendgood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product for the price, would recommend this product for those who want a good product on a budget
I would recommend this to a friendBest thing you can buy new for the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to a Highsense TV. AppleTV 4K set-top box is connected through it, everything works perfectly!
I would recommend this to a friendBest Buy is my favorite place for electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason was so grateful more attention to a customer
I would recommend this to a friendSurround sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the bass down amp pops and makes weird noises.
I would recommend this to a friendRear speakers developed static sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connect well with Hisense TV, but rear speakers started having a static sound after a couple of weeks. Have not had a chance to contact technical support yet to see if there is a way to eliminate it. The static is not very loud but noticeable due to the placement of speakers and seating in the room
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. We are so sorry to hear that your rear speakers are making a static sound. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Buyer be ware, static.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved the wifi router away for bar and bought ferrite clamps. With hopes to eliminate the static sound from the rear speakers. Hiesene site seemed to not have any software updates or even the model. I'm left wondering if I spent my money wisely. It's sound okay but nothing over the top. I feel helpless and feel I have the bar set up correctly. Ffffml?
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DJyoSNOW, Thank you for choosing the Hisense AX5125H, and for sharing your feedback. We're sincerely sorry to hear that you are getting a static sound from the rear speakers. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Solid sound for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. Not the beat quality but for the price its solid. Still love it!
I would recommend this to a friendGet what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very average sound. Dear speakers aren’t great. Ended up returning.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MarvelMan, Thank you for your review on the Hisense AX5125H and for sharing your feedback. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good sound for not much money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this to my 100” Hisense TV and it’s a great combo
I would recommend this to a friend- Cons mentioned:Rear speakers
Rear surround speakers hum and buzz
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two rear satellie surround speakers have a hum or buzz. No matter which of the EQ modes selected. Even turning the Surround Sound off, the rear speakers still have an annoying hum. Don't know if these are defective speakers or it is a problem with the soundbar's amplifier. Either way, don't purchase this item.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cablecutterguy, Thank you for reviewing the Hisense AX5125H and for sharing your feedback. We're sincerely sorry to hear that the rear speakers are making a noise. Rest assured, your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy installation and sounds fine in our room.
I would recommend this to a friendHisense subwoofer system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful surround sound system and I will purchase soon
I would recommend this to a friend- Pros mentioned:Sound quality
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for cost. I bought this kit without great expectations but was pleasantly surprised by its sound.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for sharing your experience with the Hisense AX5125H. We're thrilled to hear that you were happy with your unit. We noticed that your review was accompanied by a 2-star rating, and we wondered if there might have been an error while posting, given your positive comments. If your experience was indeed positive and you intended to reflect this in your rating, we kindly ask if you could take a moment to update the star rating. This not only helps us but also assists other customers in making informed decisions. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to unplug the sound bar and plug it back in each time I turn the tv on. Doesn’t make any sense. Now the rear speakers and sub are not connecting. Not very happy with the purchase
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello GrantD, thank you for choosing the Hisense AX5125H, and for sharing your feedback with us. We are truly sorry to hear about your experience. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you.
Nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound system, I used it with my new hisense tv.
I would recommend this to a friend