Customer Ratings & Reviews
- Model:
- 50H6570G
- SKU:
- 6404000
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 2.9 out of 5 stars
- Brightness
Rating 3.2 out of 5 stars
Customers are saying
Customers appreciate the 50" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, reasonable price, and easy setup. Many customers rave about the stunning and bright picture, as well as the loud and crisp sound. However, some users have experienced issues with the TV's response time, occasional freezing, and limited storage space.
This summary was generated by AI based on customer reviews.
Great service and very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning. Great products, prices and service.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price I paid. Will buy another one
I would recommend this to a friendGreat tv. Very affordable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a tv for my living room and this one does the job.
I would recommend this to a friendGreat for my daughter's game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deal.Excellent quality! Easy to program.
I would recommend this to a friendGreat TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome company would definitely would buy from again
I would recommend this to a friendMy review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the product was good for the price. However, if you are looking for a higher quality you might have to look for something else. Sometimes it turn off and restarts by itself.
I would recommend this to a friendLow Quality Company Selling Low Quality Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year and 1 week of light use, the TV stopped turning on. Seems like a dead power supply. The best part? Hisense has a 1 year warranty and refused to provide any support even just 1 week after the warranty ended. If that's not a sign of a low quality company selling low quality products, I don't know what is. I am hoping they revisit my case and reconsider this decision. I'd love to change my review if so, but otherwise stay far away from this TV and anything else sold by Hisense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with this feedback. We are sorry to hear that your unit stopped turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team.
Only worked for one week!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the Hisense 55 inch, the 50 inch lacks quality. It worked for one week. It started self downloading and the screen went black afterwards. We returned it to Best buy and they could not figure out what was wrong. So it was returned. I will buy the 55 if I can get it again. This product is assembled in a very cheap manner. Please note where it is imported from as well. As they say, you get what you pay for.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Beni, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice tv. But something is wrong with mine. It lags, and loses wifi a lot. It also had to be unplugged for a while b.c it froze :[ Such a hassle
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cami, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV lags, freezes and is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Software
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bed tv. Android software sucks. Hulu always stuck. So slow get the roku version instead better.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Not good for a room with a lot of light.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in the room we were using it in. It reflected too much light and made it hard to see. Had to return it.
No, I would not recommend this to a friendTerrible product. Went to black after a year. Purc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Went to black after a year. Purchased the two-year peak squad guarantee has been waiting more than a month for delivery. Have waited over an hour on the telephone and then lied to by everyone I’ve spoken with. They won’t let me talk with the general manager of the store saying I have to go there in person. Do not buy this television or their service
No, I would not recommend this to a friendit broke after one year of use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after a year of use do not buy this brand its expansive and not worth the money
No, I would not recommend this to a friendGood enough for a temporary tv.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showing problems after being on for an hour or so. Gets an interlaced looking picture after the tv warms up and gets a nasty flicker across middle of the screen. Served it’s purpose which was a cheap temporary tv in my temporary apartment while working out of town. I guess the upside to this purchase is its a throwaway. I don’t have to haul it home.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV flickers across middle of the screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
new TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful service sold a TV then went to exchange / cncel for anotherand was told no
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jeff, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Crap TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this minus 10 stars I would. Purchased it in July and it just quit working 10 months later in May. Piece of crap...DO NOT BUY THIS. My son had a Hisense that lasted forever, but I guess they got skimpy now. Anyway....save your money.
No, I would not recommend this to a friendWasn't what I was expecting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was slow whenever I wanted to change apps or change the volume. It'd randomly restart on it's own. Not what I was expecting for this tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alex, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having issues with your unit being slow and lagging. Please try performing a factory reset on the unit as this normally fixes most common issues. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
TV Hisense 50" incomplete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is incomplete, doesn't have control, instructions, stands and was a surprise and I was the surprised one when I opened, tell me what to do because the driving was very long and feel very unsatisied.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've received your TV without the accessories. We do not sell our TVs without these accessories, Please contact BestBuy to further assistance with getting these items. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
GARBAGE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hiense sent an update to the TV that was not compatible and fried the TV. DO NOT EVER BUY THIS BRAND
No, I would not recommend this to a friendAvoid this hot pile of garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes longer to boot up than my PC from 1996. Controls switching between inputs takes minutes not seconds. Spend $50 more and get a TCL or Samsung or LG. Avoid this hot pile of garbage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Fred, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team