Customer Ratings & Reviews
- Model:
- 50H6570G
- |
- SKU:
- 6404000
Customer reviews
Rating 3.9 out of 5 stars with 285 reviews
(285 customer reviews)Rating by feature
- Picture Quality3.4
Rating 3.4 out of 5 stars
- Sound Quality2.9
Rating 2.9 out of 5 stars
- Brightness3.2
Rating 3.2 out of 5 stars
Customers are saying
Customers appreciate the 50" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, reasonable price, and easy setup. Many customers rave about the stunning and bright picture, as well as the loud and crisp sound. However, some users have experienced issues with the TV's response time, occasional freezing, and limited storage space.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for about 2 weeks the. Started to act up don’t waste your money spend a little more and get lg or Samsung you’ll be happy you did.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We’re so sorry that you are not pleased with our product. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Hisense Class H65 WORST TV EVERY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the worst every the sound has never work properly. I'm going to send it back to Hisense the worst tv and it doesn't help when Best Buy can't do anything.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
damage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered 17 tvs for my business and 8 of them showed up with damage and not just a little. More like they are kicking field goals with them. Returns are a nightmare.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tom, Thank you for your interest in the 50H6570G. We're sorry to hear that you got several of your televisions damaged. We apologize for the great inconvenience caused. We understand that these situations can be very frustrating. We work diligently to ensure our products are packaged in such a way that they arrive in pristine condition. Unfortunately, sometimes, things happen outside our control. Not to worry BestBuy will be glad to exchange the damaged units within their specified return period. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give -5 if I could. TV constantly freezes, has audio issues and Hisense CSR’s are not helpful. DO NOT BUY THIS GARBAGE!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Cheap quality OS always glitching. Didn’t make to 2 years.
No, I would not recommend this to a friendRated 1 out of 5 stars
Went out in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had the TV a year and the picture has has went out. Read reviews before purchasing as this seems to be a common problem.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 50H6570G and for taking the time to provide us with feedback. We're so sorry to hear that your TV's picture went out in less than a year, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
quality problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is not working good i was told i got to call factory they have not called back in 10 days e mailed them again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ronj, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've encountered this issue with your TV volume. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally fell apart in two years and a month. Lame. I wouldn’t buy Hisense again
No, I would not recommend this to a friendRated 1 out of 5 stars
Thumbs down
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased October 14th, quick working March 2021. Picture quality was not bad in the few months it worked.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Angie, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've encountered this issue with you TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks stopped working after 8 months stopped working and was used
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesnt work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is messed up after being delivered we moved and just found out it doesnt work
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV isn't working. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Why?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broke when I got out the box. Very mad about this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received tv and when it was plugged in the screen was shattered into pieces
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570G. We're sorry to hear that you've receive the television damaged. We understand that these situations can be very frustrating. We work diligently to ensure our products are packaged in such a way that they arrive in pristine condition. Unfortunately, sometimes, things happen outside our control. Not to worry BestBuy will be glad to exchange the unit within their specified return period. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
I really like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, bright and the sound is good. I love the android option.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
TV is frustratingly slow and laggy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV can be so slow. No matter what I've done, the smart TV interface is embarrassingly laggy. It's turned me off from cheap Hisense c**p forever. The picture quality is great, once you actually can switch to the input you need or open the app... and the app doesn't crash a million times. I also had a lot of trouble with the bluetooth remote, I ended up disconnecting the bluetooth feature and the remote was actually much more responsive with just the IR blaster. No voice features, but I didn't use them anyways. Do not get this TV unless you want to be frustrated every time you sit on the couch.
No, I would not recommend this to a friend - Pros mentioned:Android tv, Picture quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV. I love how it works smooth with all the services that I use, including HBO Maxx that other TV's do not have in this price range. The image is not the best but very good considering the money. I think this TV is better suited for a bedroom and it will look amazing there because it is usually darker than a living room and light will not affect picture quality. I did use it to watch movies, nature documentaries and 4k YouTube videos. Everything looked amazing. Because it has Android TV, you can use it to control smart devices with your voice remote. Speaking about the remote, I love the services shortcuts on it. I received this product at a discounted rate for my honest review.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
excelllent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality-price ratio, very good image, sound, it still works like the first day
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Hisense Is The Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television,the picture quality is amazing.The sound is loud and crisp too.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 3 out of 5 stars
Good tv so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from a 55 inch TCL 4series. The picture is good. The software is buggy. Not sure if its the software but my tv switches to my blu ray player without warning. All my inputs are connected to my AV system. Even when I turn the tv on it automatically start the Blu ray player. I switch it back to cable, and after a few min it goes back to the blu ray. other than that its been ok so far in the 4 weeks I have had it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Abdude, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that the software is buggy, also that the TV switches automatically from input to input. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A friend recommended this tv for me, I absolutely love it, I got a good clear picture and sound quality is amazing. For the price of the tv, I’ll say it’s one of the best
I would recommend this to a friend







