Customer Ratings & Reviews
- Model:
- 50H6570G
- SKU:
- 6404000
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 2.9 out of 5 stars
- Brightness
Rating 3.2 out of 5 stars
Customers are saying
Customers appreciate the 50" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, reasonable price, and easy setup. Many customers rave about the stunning and bright picture, as well as the loud and crisp sound. However, some users have experienced issues with the TV's response time, occasional freezing, and limited storage space.
This summary was generated by AI based on customer reviews.
Stop working after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 years the tv won’t turn on I’m so mad now I gotta go buy another tv
No, I would not recommend this to a friend- Cons mentioned:Response time
Not as good as a fire TV by far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in general this TV isn't all around that great. It has an amazing price range great for playing console games on but overall in general usage it's pretty subpar the automatic sound and video optimization is insanely random for the most part and on top of that you'll be in the middle of a movie/video and out of nowhere the volume goes from blasting or normal then negative. The response time compared to other TVs I've had including a 43 I'm Fire TV I have aswell it gets left in the dust unfortunately. Tried turning off this automatic optimization feature but soon then after the tv itself started to have functioning issues and No I am not calling tech support to tell me unplug my Tv for 30 seconds after being on hold for about 15 minutes no thank you. Now like I said before this tv works perfectly fine when I am playing games on console but this review is solely on the Tv and not using an extension or device connected to it . Also my internet speed is 150 Mbps so It can't be connection problems either .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hey Marq we are sorry to hear about the experience you have had with your unit. A firmware update may help resolve the issues you are having with the unit. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
Buyer Beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst purchase I have ever made! I purchased this model TV two years ago and then the malfunction began--black screen, no sound, red light staying on and not turning off. I went through all the troubleshooting tips except for pressing the reset button. I contacted Hisense USA to ask where it was located only to be told this model doesn't have one!!! Of course, it is out of the warranty period. I have never had to have a TV repaired before, ever. This kind of "junk" should never have been allowed in the US unless it has a free warranty for at least five years.
No, I would not recommend this to a friend Alexa integration doesn't work
Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have set up the alexa integration 3 times, and it works great for a few hours, but then stops working almost entirely. The only thing it can do is turn off the tv. It won't turn on the tv, change volume/input, nothing. The Alexa skill review page has 100's of reviews about this exact issue but no official word from hisense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tallas, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having an issue with the Alexa on this unit. Not to worry we will be more than happy to assist however there are a few variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
50” Hisense tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this tv! The worse tv I’ve owned in 72 years! Has a mind of its own. Changes sound output from theater to music all by itself. Also picture is dull! That old cliche “you get what you pay for” applies here! Should have applied this money towards a good name brand tv as I did in the past.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having an issue with the audio and the picture quality. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team