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Customer Ratings & Reviews

Your price for this item is $259.99
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Customer reviews

Rating 3.9 out of 5 stars with 285 reviews

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Rating by feature

  • Picture Quality

    Rating 3.4 out of 5 stars

  • Sound Quality

    Rating 2.9 out of 5 stars

  • Brightness

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, reasonable price, and easy setup. Many customers rave about the stunning and bright picture, as well as the loud and crisp sound. However, some users have experienced issues with the TV's response time, occasional freezing, and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 285 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the light locks good, good colors and the price is very cheap

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think this is a pretty good TV. Up close, the images get a little blurred, but from a standard sitting/viewing distance, the images are sharp and the colors good. This is probably a TV suited for a bedroom or other room. I would not get it for your main TV where you watch most of the time. Pay up for better TV for that room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Spectrum app not compatible wit this android box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great picture. DOES NOT WORK WITH SPECTRUM TV!!! Spectrum app not compatible with android. You'll have to also buy a fire stick or Roku. Spectrum customer service & office techs advised tv would work with Spectrum app. IT DOES NOT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense 50" Smart 4K LED TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year with this TV I am fairly impressed with picture and sound quality. Although Smart TV component has locked up on me a few times it does reboot easily when I unplug and plug in from the outlet. For the price and size, it has been the best tv we've had in our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Android tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV. Great quality 65-inch TVs . The top half of the back is metal, with the plastic section covering all the electronics on the bottom half of the display. It’s very thin at the top, then bulks up slightly to just under 3-inches towards the bottom. The remote is your typical long, thin TV remote. It’s not much to look at, but it does feel comfortable in the hand, has an easily-accessible directional pad in the middle, and dedicated buttons at the bottom for Netflix, YouTube, Google Play, and Vudu apps. There’s a voice control button to activate Google Assistant to change inputs or the volume, check the weather, or pretty much anything else Google Assistant can do. It works very well. The TV supports Alexa too, if that’s your home ecosystem, but for searches it’s best to stick with the built-in Google Assistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and Cons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get my first smart tv. I love the apps that are available, the picture display and the sound. However, there are some things that are making me consider to return it. First, it lags a lot when going to and from different apps. Second, it's suppose to have mirroring capabilities for laptop and phone and I have yet to find a way to set that up other than to purchase an app on my computer to help. Also, while its connected to my gmail account, there is no option to use my google photos as a screen saver or background, even though it is advertised. After researching a little, I found others had the same problem with this and that the option is not in the settings as it should be. I wish I had known before hand.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Wynnie, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV lags a lot. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is exceptional. The picture quality is great and the ease of use is as well. Its paired so easily with my cable network. The apps that are available are also great. We have used a few and look forward to using more.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    it's a ok tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works adequate for its price. what doesn't work well is the remote control. I struggle too much to turn on the tv I have to use another universal controll to turn on the tv and after that the control that comes with the tv connects via bluetooth and after that everything works fine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television arrived via UPS and was delivered to my front door. I brought it inside and opened it finding all components. The television stand just required a few screws in the bottom of each leg prior to placing it in our bedroom. I was able to set the entire program up on my phone by simply signing in to my google account and responding with the password provided. No other set up was required. Connected to my Netflix, Hulu and cable automatically. The television responds fast to my desire to increase volume, change channels or finding a program. Love the picture! The sound is fantastic. Love this television. Thank you for a product well made. I received this product at a discounted price in exchange for my honest opinion"!

    I would recommend this to a friend
  • Pros mentioned:
    Android tv, Picture quality

    Rated 5 out of 5 stars

    Its all around a great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so far android tv is awesome and has so many apps to choose and stream from even games. The tv looks great amd even sounds pretty good overall i really like this tv and would give it a recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed his TV. The color, volume, and picture is good. It is very easy to operate and has all the bells and whistles. I would recommend this TV to others for purchase. Also, the price was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing television!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture shown once connected. Unbelievable quality of ULTRA HD! Never before seen picture quality. Lightweight product that takes up little space. Best picture in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. I connect through my mobile hot spot so I’m not sure how fast it really is though it does good enough for what I use it for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, but the tv has been glitchy at times, and it does not have the xfinity app. Its has good sound and picture, but definitely wished I spent the money to get the name brand, but you live and learn.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Android tv

    Rated 5 out of 5 stars

    Great looking picture unbelievable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy this set after looking into it, reading reviews, looking into the Company. I felt comfortable buying at such a great. 50” for $279.00. My Best Buy store was out of it. They offered to have one shipped. I was concerned since a few bad reviews were about the set being damaged by delivery, but I did it. I received it 48 hr later. The box was fine, no marks, no dents. It took me about 20 min. The set it up. Most because of all I had attached to the old one. But after all is said and done, the tv worked beautifully. I’m so glad I got it. I’ve had it for 3 weeks, no problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Maybe I just got a dud...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this tv and it was the last one at the time. It has its good days and its bad days. Some days it will do what it wants and not respond to me without having to unplug it for a while. Some days I come home and it is on with the screensaver playing and I didn't leave it on. I gave it 3 stars because the quality when it IS working is great. I love the layout of the menu and how thin the edge of the screen is. The picture quality is excellent for my standards (I am no tech geek).

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Adrianne, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having an issue with the television lagging and randomly powering on. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of the box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Android tv, Picture quality

    Rated 2 out of 5 stars

    Works...most of the time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. Android TV offers great functionality. However, the TV gets "frozen" once or twice a week, and subsequently requires unplugging/replugging to return to normal operation. Fortunately, all of the settings are saved so at least you don't have to re-enter anything. If you're considering placing this television anyplace where reaching the power plug would be a task, DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Fred, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Android tv
    Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the android TV interface, but it is a little bit slow to respond sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Apps stop working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv back in July 2020 it is now mid August 2020 and my TV is constantly having problems. First my Hulu just randomly stopped working. The app will load up sign me in but when I click on a show to watch it just has a black screen but plays the sound. Sometimes it would work sometime it would but now it doesn't show the picture at all. Next my HBO app does THE SAME EXACT thing. Which is ridiculous because I got a free month of HBO but can't use it cause the screen is just black! I have tried all the troubleshooting I can. Uninstall apps reinstall, sign out sign back in, complete restart of TV, unplug and replug tv. Nothing works.. Netflix, Prime, Disney + and YouTube still work (for now). The picture is very nice (when it shows up). Overall I'm pretty disappointed. I would recommend buying a different tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Toney, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having an issue with the Hulu and HBO app on your television. We sincerely apologize for this inconvenience. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we wanted. The color is amazing, and having all the Android spots is wonderful. So easy to use.

    I would recommend this to a friend