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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $349.99

Customer reviews

Rating 3.9 out of 5 stars with 285 reviews

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Rating by feature

  • Picture Quality

    Rating 3.4 out of 5 stars

  • Sound Quality

    Rating 2.9 out of 5 stars

  • Brightness

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality, reasonable price, and easy setup. Many customers rave about the stunning and bright picture, as well as the loud and crisp sound. However, some users have experienced issues with the TV's response time, occasional freezing, and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 285 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is awesome, it was installed by Geek squad and the installation and setup was seamless. I had the JBL linker installed with it, and I am thoroughly impressed with the combination

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, awsome price. But the delivery guys broke my tv and I had to return it to the store. Fortunately best buy crew was very professional and they help me to solve the problem. I got a new one, Thank you guys!

    I would recommend this to a friend
  • Pros mentioned:
    Android tv

    Rated 5 out of 5 stars

    Great TV for a good price (LaborDay special)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy puts out videos and inforamtion on how to get the TV home and what type of vehicle to use for the size of the TV. Also, the videos on how to handle the TV out of the box was extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im no tv aficionado, colors look good and android tv is familiar. Only real cons are the sound is not that good, and hulu doesn't mesh well for some reason. I get constant motion blur and freeze frames.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    isense - 50" Class - H65 Series - 4K UHD TV - Smar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and very fast shipping. website was very good to help make my decision on purchase..box tv was shipped in was very poorly wrapped but wasnt bestbuys fault.It wasnt damaged but it sure took a beating

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Fair at best for a low price TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on this Brand to try & save a few bucks. I may have kept it if the quality was a little better. The picture overall was good but all along the top edges has an uneven black to grey bleed in the color which I just could not overlook. The processor seemed rather slow as well in the menu system. I took it back thanks to Best buy having great customer service allowing you the time to make sure you are happy with what you buy. Exchanged it for the Samsung series 8 which I should have done from the start.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Bradstr, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that your television edges has an uneven black to grey bleed in the color which you weren't able to just could not overlook. We're also so sorry that the processor seemed rather slow as well in the menu system, these resulted in you returning the unit. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great priced tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the reviews said the tv's menus were laggy or delayed, but I havn't experienced that. This TV's menus are snappier than my 4K Sony that I bought in 2016, and the picture looks just as good too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value, Good Even Without Factoring in Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Natural colors, decent blacks, and Android TV is a great smart TV OS. Even the sound is decent…doesn’t sound like typical inexpensive TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new tv, the only problem that i find is the sound, music to hi but the voices barely heard, have put the volume high but everything is ok, apps, speed, video quality, easy to use, i really recommend this tv... and the price!!! Worth it...

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Android os not good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked hisense for my bedroom tvs. Just something to watch to go to sleep good price don't really expect much. I don't know if its the android os on it (ive only ever go the roku ones) but this one is not that good. Sometimes just won't turn on. Freezes when going from app to app. Will probably purchase hisense again but stick to the roku os. Ps i am an Android user in everything else too so i like android maybe just got a bad tv here

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of a lag when shuffling through apps and sound settings take a while to get right. Picture quality's great but may be worth investing in a sound bar.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Nick,Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that the TV is lagging and shuffling through the apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Like the tv but issues after short period of time.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have software issues of some kind after 6 months and keeps jumping back to home screen. Cannot use standard apps to watch tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Krissy, Thank you for your interest in the Hisense 50H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV kept jumping to the home screen when using the apps, this is no more acceptable to us than it is to you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our purchase! The color is perfect making it a pleasure to watch any show. Everything from tv size to price to customer service was a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. I would defiantly buy another one I spent a ton on my Previous tv and it didn’t last so I bought this one bc of the price and I was very surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty good tv for the price. The apps always run in the backround so that is the only complaint I have about this TV. The picture quality is top notch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak, Slow CPU & Can't Turn Off Competing Apps.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 year old Cell Phone has more processing power and RAM than this TV. I'm an application developer and my diagnosis is: There are TOO many competing applications on this TV that CAN'T be turned off. All these apps. are running in the background competing for system resources...This means, having to wait for up to 5 minutes for the TV to respond to a command. Tech Support...Don't tell me to Reset my TV to factory specifications...Been there, done that multiple times with NO improvement! Get your Application Developers to add options to turn off competing applications and push out an update!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hey Chip we appreciate your feedback on the 50H6570F this information will be forwarded to our Research and Development teams to make sure this gets resolved. If you have any other questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Good with glitches

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some glitches like wifi connection keeps dropping if unplugged from power source. Also problem with chrome cast and wireless display morroring. But you can install your own apk apps thats a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price, the only issues i have are that the TV makes random noises by itself throughout the day. Kinda gets annoying if the TV is in your bedroom and it makes a noise during the night.

    I would recommend this to a friend
  • Pros mentioned:
    Android tv

    Rated 5 out of 5 stars

    Hisense - 50" Class H65 Series LED 4K UHD Smart An

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the 2nd Hisense gaming tv i have bought. It is the perfect size, i have them side by side in the game room. Gamer Magazine recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture, bad plastic quality.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. They certainly cut costs in the outer parts of the TV such as the plastic around the TV and durability of the screen. The quality is certainly up to par with what is advertised.

    I would recommend this to a friend
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