Customer Ratings & Reviews
- Model:
- 50H8C
- SKU:
- 4982500
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the picture quality, price, and ease of setup of the 50" Class - LED - H8 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the beautiful and realistic picture, feel they got a great deal, and mention how easy it was to set up and navigate the menus. While some customers have concerns about the viewing angle, limited apps, remote control, and refresh rate, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
WATCH OUT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch out!!!! Now 2 tv's in a row that broke within the first 30 days. They expect me now to wait for a tech to come out and fix the NEW TV which i paid full price for. If you google this issue there is all kinds of websites with a bunch of people who all had the same issues with this brand of TV going back years. Within a few months the TV's just stop working.. even worse sometimes even after tech has came out. Save yourself time and in the end money and pick a different brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear that you are experiencing issues with your TV. Please contact us at 1-888-935-8880 so we can better assist you with the issue.
Best TV all around!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been an avid Samsung guy but Hisense is way better
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Excellent choice! Thank you so much for choosing Hisense and for the great compliment!
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV 50" 4k $470 great price only in best buy
I would recommend this to a friendCould be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this TV had a better picture than the Visio. We wanted a less expensive TV than Samsung, LG, etc. This TV has had some issues with it freezing up trying to load Amazon, Netflix or even there own menu. The picture quality is not really something to write home about,
No, I would not recommend this to a friendNo HULU?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I took a gamble with this off brand because I heard great things. I have had this TV for a few days and everything looks and sounds great except when I was told that HULU is not supported. AT ALL. Side note: When I asked the BestBuy sales guy if the TV had HULU, he replied, "Of Course it has HULU." Sorry Hisense, the TV is going back. I have no idea who made the decision not include one of the major online suppliers but they made an unfortunate mistake. Why would I buy a smart TV and then use a Firestick or ROKU? It like wanting to buy a pickup truck but buying a car and a trailer...just buy the pickup folks!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We understand your frustration. And sorry that you received misleading information form the sales person. We'd love to add more apps to our TV. Thank you so much for the feedback!
Not truly HDR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 9/9/16 expecting the HDR through HDMI issue to be fixed. It has not been fixed! Just hooked up my Xbox One S and it tells me this Tv does not support HDR. Fact is, this product should have never left the warehouse without supporting HDR through HDMI. Who ever thought people would buy a 4K with HDR and not want to have it displayed from their 4K blurays? Hisense you have a limited number of days to fix this or this will go back to the store. DO NOT BUY THIS IF YOU WANT HDR!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi! Our software engineers are working on an update to enable HDR10 via HDMI input, which would give the TV the compatibility to Xbox One S. The update is scheduled to come out in late September. And you should be able to get the update by going to "Settings">"About TV" > "Check Firmware Update". If you can't receive an update over the air, you can always contact us at 1-888-935-8880 to request for one.
Unresolved issues - support is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit would freeze on a certain digital over-the-air channel and would not respond to remote control and lock up forcing me to unplug unit to restore functionality. It was not due to a weak signal. They sent a tech out twice to replace parts, sent back to mfg twice and replaced with a new unit once. Mfg is in denial of problem now and refuses to do refund. Other issues experienced with original unit and new unit - apps slow to respond, TV sound and channel changes can be slow to respond to remote. Recently tried to power unit on and it would not. I had to unplug power, wait awhile, plug back in and then it worked. TV has cheap components with issues. Very poor viewing angles. I finally sold the TV out of frustration. Was working with Hisense for 5 months trying to resolve issues. I will never buy ANY Hisense product again! Buy at your own risk.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Sorry that you had an unpleasant experience! That is not the type of experience we want for our customers. Please direct message us on Hisense USA Facebook (https://www.facebook.com/hisenseusa/) with your contact info so we can better assist you on this issue. Make sure you include the review when you message us. Thank you!
What a disappointment!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my TV specifically for use with the Xbox one S but it's not compatible I got the TV in the beginning of August it's now September 24th just got my Xbox one S today and man am I disappointed! I didn't see any reviews that stated that this TV didn't really support HDR until today and I see the replies from Hisense saying an update was coming in early September and then a later reply saying it's supposed to coming late September well September is almost over where is this update already?
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the store told me this tv was 120hz 3 ppl confirmed it by voice so I didn't bother actually looking at box I just said dude I got 680 hook me up with a 120hz tv well it aint now I gotta take junk thing back and bestbuy don't care that iam disabled
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .The local refresh rate for this TV is 60Hz. The Ultra Smooth Motion allows the TV to insert created frames in between the frames shown on a video to combat motion blur. Ultra Smooth Motion creates a better flowing image by doubling the refresh rate to 120Hz. According to PC Mag, for most television and movie watching, you'll probably want to keep the refresh rate set to 60Hz, anyway. Just keep the benefits in mind for sports and games, and don't feel the need to push past 120Hz. Anything higher really is more of a gimmick than a truly useful feature.
No av out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize in 2016 buying a cheaper 50" tv wouldn't have very basic ports. My bad. Went home and removed my 12 year old Samsung from its wall mount which was connected to a 13 yr old Bose home theatre. Quickly attached av cables etc and hooked this pig up to wall bracket. After and hour of no sound from Bose system I had another numb moment and called hisense tech support. They were dumb founded by my problem and of course I could no longer see the back of the tv. Had 3 different people on the line brain storming how my nose system went bad. Lol. Then I looked again at the box and realized this price leader only has av in. Lol. Thank god they make a converter still for headphone jack out to av (rc). Overall the picture for (4K) isn't any better in my opinion from my old Samsung plasma. Lesson learned. Spend the extra $200 bucks !!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear that! This TV only has AV out. You can connect your sound system through 3.5mm audio out.
This TV does not work with the 4K Apple TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense support is absolute garbage to have to deal with And the 50H8C tv is a terrible product that will fail during basic use. They released a software ‘update’ to enable the enhanced HDMI mode, a feature that should have been included in the first place and it doesn’t even work properly with 4K devices, ie Apple TV or Xbox One. I am cutting my losses after taking a risk on them and am now going to buy a completely different (and much better quality) tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880.
- Cons mentioned:Motion blur
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion blur is so pronounced even with slow motion. Returned after one day
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We're upset that this happened to you. We hope you'll consider Hisense again in the future. If you do, we're here to help if you need us at www.hisense-usa.com/support.